The MLS
Student Handbook
C. B.
Crawford, Ph.D.
©2003
I. Preface
Writing a final term paper is a very typical
requirement in most liberal arts graduate classes. The
final paper is a great way for a professor to gauge the level of
understanding that a student has on a topic. In
many cases the final paper carries as much weight as the exams, so its
importance is not to be minimized. On the contrary,
given the importance of the final paper in most classes it should be a
top priority for every graduate student to excel on this particular
task. Final term papers may be referred to as any
of the following:
research paper
theme
thesis paper, or
term paper
The goal of every student should be to demonstrate
that they have mastered the subject matter at hand through their
superior coverage of a topic either assigned to or chosen by the
student.
Even though the term paper is commonly required in
most graduate courses, the specifics of each requirement are as unique
as the individual professor teaching that particular class.
In other words, even though this document attempts to point out
some common elements of great paper writing, there will always be more
specific directions that are included in the course syllabi.
The purpose behind the final term paper is varied
and subject to curricular demands. In many cases it
can be condensed into just a few compelling reasons:
1. A term paper helps a student put structure to
an unorganized collection of information to improve the educational
experience,
2. A term paper allows a student to get practice
in performing original (or archival, in most conditions) research in a
controlled situation,
3. A term paper facilitates advanced integration
and synthesis learning.
If YOUR personal goal is to organize your
thinking, to perform quality research, and to integrate and synthesize
theory, then you will be far ahead of other students just rushing to
get the paper done before the deadline passes.
II.
Research Process
1. Define your Topic or Problem
Clarify
your information needs
Organize
your thoughts
Develop
an overview of the topic
Become
familiar with the terminology
Keep
notes and record
2. Plan a Research Strategy
Consider
the scope of the project
Know
the level of the project
Think
about managing the project
Plan
data collection
Draw
a conceptual framework
Plan
research questions and hypotheses
3. Locate and Retrieve Information
Know
what type of information you need for your literature review
Determine
the likely and unlikely sources of information
Over
research
Acquire
materials from other libraries/sources early
Assess
if you have enough information to write the research paper, Rule
4. Evaluate the Information
Establish
credentials of the authors
Read
and highlight the materials
Determine
the purpose and results of the individual works early
Evaluate
the methods, accuracy, and relevance
Recognize
theoretical orientation, bias, and perspective
5. Determine if You Have Enough Information
Get
more information than you can use
Finalize
the organization of the paper, fill in the information you have, then
look for areas that are weak
Seek
to find multiple sources to support every major point
Do any significant
questions seem to be inadequately addressed?
6. Planning Data Collection (quantitative
research only)
Know
the research variables and how to operationalize them
Pilot
test the instruments, learn from the trial
Expect
the unexpected in data collection
Build
a code book
Gather
the subject pool
Identify
key statistical tests to be run
7. Collecting Data (quantitative research only)
Find
more subjects than you’ll need
Observe
the participants for possible intervening variables or possible
questions to ask for the next study
Consider
the theoretical implications of what you are researching
Push
on to the end – get a target number of cases and achieve it
Don’t
cut corners, do data collection the right way
8. Data Analysis (quantitative research only)
Review
the instruments for error and artifacts
Build
a database of the cases
Once
data has been entered, scrub the data free of error
Compute
and print basic descriptive statistics
Review
descriptive statistics for accidental findings
Compute
and print the inferential statistics
Place
the statistics in context, interpret their meaning
9. Synthesize and Present the Information
Determine
the best presentation format
Cite
sources completely
Know
when is “good” and when is “good enough”
Write
the paper in sections
Spell
check and proofread your draft
Write
an abstract, make final changes, “dress it up”
Address
the theoretical component
10. Evaluate the Project
Evaluate
the results
Evaluate
the process
Keep
feedback on the project
III. Preparing to Write Your Paper
Four Ts (Time, Tools, Texts, Techniques)
No writing gets done if one of the four Ts is
missing. Each is critical in preparing to write the
best possible paper.
1.
Time
To
a large extent, writing is limited by the amount of time you have to
complete the task.
More
time does not always guarantee a better product, but less time
typically does guarantee reduced quality.
Abundance
of time can create complacency and procrastination.
No
one has the ability to control or extend time, even when deadlines are
flexible you are stealing time from something else.
The best way to control time is to prioritize,
budget, and schedule. There is no quick fix, and
writing that is put off tends to suffer.
2.
Tools
Tools
relate to the various technologies that people use to assist their
writing.
Mastering
the tools of writing are also critical since a mastery of those tools
means more time to put into creation and proofreading.
Tools
can be “hi tech” or not. Some of the most
dependable tools are pen, paper, a dictionary, or typewriter.
Be
aware that if you use more “hi tech” tools like computer word
processors or spreadsheets then you will be forced into a learning
curve that can be lengthy and steep.
Use
tools that are most appropriate for the assignment. If
the assignment is extensive then a complex word processor may be the
most useful tool, if the assignment requires less work then you may be
able to use less complex tools to convey the point.
Understanding the basics of the technology is your
responsibility, so it may be in your best interest to invest in some
basic training on the tools you’ll be
commonly using.
3.
Texts
Writing
without source texts inevitably shows ignorance. Even
the most basic position is strengthened through adding the support of
relevant source materials.
Follow
the
Collect
as much source text as you can before you begin, but be prepared to
collect more after your writing project starts based on directions the
work takes.
There
are rarely situations where you are disadvantaged by knowing too much
about what you are writing about.
4. Technique
The
technique is the most personal element in preparing yourself to write.
Technique is simply your own personal writing style.
Your
personal writing style is something unique and cannot be reproduced by
anyone else. Analysts can identify people based on
their vocabulary and grammatical habits.
Understanding
your personal technique is important to improving writing style.
If you know that you bend certain grammatical rules, then
knowing that will make you more attentive to that as you proofread your
documents.
Word processors (remember, the tool) often contain
elaborate spell checking and thesaurus based assistants. The
use of these is highly recommended,
but do not allow the word processor to
take the technique out of your writing. Let it
assist your writing.
IV. Writing a Qualitative Research Paper
1. Introduction
Begin
with a point of interest
Introduce
the basic research focus
Relevance
of the study
Audience
of the research results
Discuss
the expectations of the research
Discuss
the criteria for evaluation of the research
Proposal
overview
2. Theoretical Foundation
Discuss
the research paradigm (naturalistic, qualitative, hermeneutic)
Review
authors that have used the same research type on the same basic
research issues
Discuss
the assumptions made in developing your research project
3. Literature Review
Discuss
what have others said in relation to this research issue
What
methods have been used?
Discuss
the research that has been conducted
Elaborate
on what is known about the research question you seek to answer
Keys
to success
Thorough
and complete
Logical
and organized
Recent
Original
primary research
Critical
and analytic appraisal
Build
a case for a new study (yours!)
4. Research Questions
Discuss
the questions that you seek to find some answers for in your data
collection
Discuss
any subsequent findings that may emerge from investigation into the
primary research question
Defend
your research questions by discussing lesser relevant questions in
contexts outside the parameters of your research
5. Research Method
Identify
and describe your research methods
Discuss
the procedures followed for your research
Discuss
the sample used
Describe
the type of data collected
Discuss
the role you played in the data collection (neutral, collaborative,
objective)
Discuss
how you kept track of the data
Describe
how confidentiality was maintained
Discuss
data analysis
Explain
how you maintained a valid and reliable research method
Explain
what responsibility you have to share your data with the study group
6. Results
Present
the research results
Include
results from both quantitative and qualitative methods
Include
quotations and other language sources as helpful
Use
simple charts and graphs to simplify the results
Avoid
blatant interpretation and discussion, stick to the findings
7. Interpretation
Present
the research results
Discuss
the analysis that will be provided and what will not be provided in the
final product
V. Writing a Quantitative Research Paper
1. Introduction
Begin
with a point of interest
Introduce
the basic research focus
Relevance
of the study
Audience
of the research results
Discuss
the expectations of the research
Proposal
overview
2. Theoretical Foundation
Discuss
the research paradigm (heuristic, qualitative, positivistic)
Review
authors that have used the same research type on the same basic
research issues
Discuss
the assumptions made in developing your research project
“How
has this theory driven your research interest?”
3. Literature Review
Comprehensively
discuss what others have said in relation to this research issue
What
methods have been used? What samples have been accessed? In what
context?
Discuss
the research that has been conducted
Elaborate
on what is known about the research question you seek to answer
Keys
to success
Thorough
and complete
Logical
and organized
Recent
Original
primary research
Critical
and analytic appraisal
Build
a case for a new study (yours!)
4. Research Questions
Discuss
the questions that you seek to find some answers for in your data
collection
Discuss
any subsequent findings that may emerge from investigation into the
primary research question
Identify
any hypotheses that will be tested
5. Research Method
Identify
and describe your research methods and the basic research design
Discuss
the procedures you’ll follow for your research
Discuss
the sample you have chosen and how they will be treated (confidential,
ethical)
Discuss
how the variables will be operationalized, the type of data you’ll
collect, and from what instruments
Describe
how you’ll insure confidentiality
Discuss
how you’ll analyze the data
Explain
how you’ll maintain a valid and reliable research method
Explain
what responsibility you have to share your data with the study group
Discuss
how you will organize and present your data and the necessary level of
significance for statistical tests
6. Expected Results and Summary
Elaborate
on how research results will be presented
Describe
how you’ll use a statistical package to analyze the data
Discuss
the analysis that will be provided and what will not be provided in the
final product
Describe
the tables and graphs that will be included
Discuss
the limitations of the expected findings
VI. Writing Style Guidelines: Basics and
Beyond
Avoid
the use of first or second person (I, you, we, me, him, her, mine, etc).
Expectation
that quoted materials from primary and secondary sources will be used.
Structured
arguments based on effective evidence and reasoning and avoidance of
personal opinion as the basis for conclusions.
Avoidance
of “prosaic” or “fluffy” language, seeking more scientific terms
Attention
to structure of both sentence and paragraph.
Avoid
passive voice and seek descriptive verbs.
Understand
that the function is more important than the form; that the ultimate
use and outcome is more important than the writing. Writing
is simply a tool to increase understanding or reporting findings.
Every research paper that you write is an argument
of some sort. Obviously, it is not the same type of
verbal disagreement that happens between people with conflicting views,
but it is a rhetorical argument that you present to an audience
implicitly (or perhaps explicitly) requesting change. Every
argument has component parts that are essential to its effectiveness.
First, every argument has a claim. The claim
is above the level of disagreement – in other words, both parties do
not agree on the claim. If both parties did agree,
then no argument would need to be posed, right? Second,
every argument has evidence. Evidence relates to
the supporting proofs relating to the claim. Common
forms of evidence might include the following:
Artifacts/objects
Scientific
facts
Statistics
Expert
opinion
Testimony
Opinion
Note the ordering of the above items. Perhaps
the most compelling evidence is the existence of an object or artifact
that reflects proof of the claim (in a traffic accident skid marks are
often measured; in a homicide trial the existence of the murder weapon
and fingerprints is compelling evidence). Likewise,
evidence at the lower end of the list (opinion, testimony) are likely
less compelling because it is based on human credibility. Evidence
must be related to the claim through reasoning, the third component,
otherwise it is irrelevant in supporting the claim. Several
different forms of reasoning exist including the following:
Reasoning
from sign
Reasoning
from analogy
Reasoning
from generalization
Reasoning
from cause
Reasoning
from authority
Forms of reasoning are less relevant in this
discussion; suffice it to say that evidence that is not linked to the
claim is worthless. The final aspect of every
argument is the context in which argument occurs. This
aspect may be outside the control of the rhetor. But,
to the extent that you control the argument and submit your work in an
exceptional manner (meeting and exceeding all assignment parameters),
the context has been as controlled for as much as possible.
The final aspect of formal writing style relates
to a few writing conventions that may be helpful if applied.
Since every paper is an argument, this fact must be conveyed in
the manner in which you write. The fact is that
every research paper is likely to have multiple arguments (many claims
which need reasoned support). As you begin to
actually write the paper these many claims may serve as the basis for
an organizing strategy for your paper. You know
that certain claims rely on other claims for support, so it is smarter
to put those preliminary claims first, and their secondary claims later.
Additionally, it is has been said that each paragraph serves as
a claim all by itself. If this is the case (and it
probably should be) then every paragraph ought to be organized
according to the following guidelines:
Paragraph
Sentence 1 – THESIS SENTENCE – Describes the basic point of the
paragraph or what the reader is trying to impart in that paragraph
Paragraph
Sentence 2 – MAJOR SUPPORT – Summarizes a good reason why the thesis
sentence is correct, serves as a link between the thesis sentence and
the minor support.
Paragraph
Sentence 3 – MINOR SUPPORT – Provides key evidence supporting the truth
of the major support and ultimately the thesis sentence.
Paragraph
Sentence 4 – MINOR SUPPORT - Provides key evidence
supporting the truth of the major support and ultimately the thesis
sentence.
Paragraph Sentence 5 – MAJOR
SUPPORT – Summarizes a good reason why the thesis sentence is correct,
serves as a link between the
thesis sentence and the minor
support.
Paragraph
Sentence 6 – MINOR SUPPORT – Provides key evidence supporting the truth
of the major support and ultimately the thesis sentence.
Paragraph
Sentence 7 – MINOR SUPPORT - Provides key evidence
supporting the truth of the major support and ultimately the thesis
sentence.
Paragraph Sentence 8 –
SUMMARY/RETHESIS – In this final sentence the argument is brought full
circle by suggesting that at least two
reasons support the truth of the thesis. Also
provides persuasive “bite” for the reader in support of the position.
Anyone following the above will write well more
developed, distinct, and persuasive papers (claims) than those who
write in a journalistic style, a “stream of thought” style, or an
organized style.
VII. Bibliographic Style Guidelines: Basics
and Beyond
Bibliographic style refers to the manner in which
references will be used and referenced within the work. Like
writing style, one of the assumptions made of graduate students centers
on their ability to use a bibliographic style guide to reference their
works. The important thing is that you use a
consistent style. My suggestion is to find the most
common style that is used in your field. Among the
more popular styles guides used are the APA (5th edition)
and the MLA style. Many others exist, and some
fields reject submissions that are in a style guide that is not
familiar, so do your homework.
NOTE: One way to tell the style guide of your field is to look at
the references at the back of journal articles. Many
journals tell you the style that is acceptable.
The APA style uses the author-date method of citation. For
direct quotations, a page number is also given within the parentheses.
|
Type of entry |
Example, In-Text Citation Format |
|
One author (or editor) [3.94] |
Dorothea Brooks' complex character is a
mixture of Feuerbachian generosity, Freudian repressed rage and the
Horneyan partial fulfillment of her marriage (Green, 1987). |
|
Two authors (or editors) |
Pellegrini and Bjorklund (1998) believe the
study of children more complex than previously recognized. |
|
Three, four, or five authors (or editors) |
It is imperative that teachers be precise in
observing and recording the behavior of young children (Cohen, Stern,
& Balaban, 1997). |
|
Six or more authors (or editors) |
"Segregation impairs school and test
performance in ways that are not revealed by analyses of individual
traits" (Fischer et al. 1996, p. 196). |
|
Corporate author |
First Citation: (American Psychological
Association [APA], 2001). |
|
No author or editor |
According to Joint investigations of
child abuse (1993), effective intervention requires trained
personnel. |
|
Electronic Source |
"Researchers have not yet adequately
examined the degree to which parents' self-feelings may play a
moderating role in the network of relationships . . . " (Kaplan,
Xiaoru, & Kaplan, 2001, Theoretical framework, para. 2). |
The APA format calls the list of books, periodicals, print and
non-print materials "References." Some Guidelines for preparing the
"References" list:
APA "References" Examples [4.16]
|
Type of entry |
Example
for References List |
|
Book, one author (or editor) |
Byrnes, J. P. (1996). Cognitive
development and |
|
Book, two authors (or editors) |
Pellegrini, A. D., & Bjorklund, D. F.
(1998). |
|
Book, three to five authors (or editors) |
Cohen, D. H., Stern, V., & Balaban, N.
(1997). |
|
Book, six or more authors (or editors) |
Fischer, C. S., Hout, M., Jankowsi, M. S.,
Lucas, S. |
|
Essay or chapter in collection or
anthology. (p.252) |
Baker, S. L., Patterson, M. D., &
Barlow, D. H. |
|
Book with no author or editor |
Joint investigations of child abuse:
Report of a |
|
Journal articles, pagination by issue.
(p. 240) |
Greene, M. S. (1987). Another look at
Dorothea's |
|
Journal articles, continuous pagination. (p.
239) |
Gilewski, M. J., Zelinski, E. M., &
Schaie, K. W. |
|
Article in a magazine. (p. 241) |
Toufexis, A. (1990, October 8).
Struggling for |
|
Daily newspaper article. (p. 243) |
Foreman, J. (2001, December 4).
Rethinking the |
Electronic Sources
|
Type of entry |
Examples |
|
Aggregated database, full text
document. |
Kaplan, D. S., Xiaoru, L., & Kaplan, H.
B. (2001). |
|
Secondary database, copy of Abstract.
|
Fehm, L, & Juergen, M. (2002).
Thought |
|
Web Site |
|
Taken from http://www.bridgew.edu/Library/apa.htm
The reference list
should be arranged alphabetically by author surname. The APA format
requires book and journal titles etc. to be italicized, although you
can underline instead in a handwritten list.
The details needed for
a book can be found on the front and reverse of the title page. Make
sure you locate the name of the publisher rather than the printer or
typesetter. You need the name of the publisher in your reference list.
The Library Catalogue gives the publisher's name if you are in any
doubt. Ignore any reprint dates; you need the date
when the first, second, third edition etc. of the book was published
according to which edition of the book you are using. The
details needed for a journal article can usually be found on the
contents list, front cover or article itself.
Printed publications
Book
American Psychological
Association. (1994). Publication manual of the American
Psychological Association (4th ed.).
Encyclopaedia of
psychology. (1976).
Gardner, H. (1973). The
arts and human development.
Moore, M. H., Estrich,
S., McGillis, D., & Spelman, W. (1984). Dangerous offenders:
the elusive target of justice.
Strunk, W., &
White, E. B. (1979). The elements of style (3rd ed.).
Note: List up to 6
authors. The 7th and subsequent authors are abbreviated to et al.
Edited book
Maher, B. A. (Ed.).
(1964-1972). Progress in experimental personality research (6
vols.).
Article in
edited book (Chapter)
Vygotsky, L. S.
(1991). Genesis of the higher mental functions. In P. Light, S.
Sheldon, & M. Woodhead (Eds.), Learning to think (pp.
32-41).
Encyclopaedia
entry
Lijphart, A. (1995).
Electoral systems. In The encyclopaedia of democracy (Vol. 2,
pp. 412-422).
If the entry has no
author, begin the reference with the entry title followed by the date
of publication.
Government
publication
Report
Birney, A. J., &
Hall, M. M. (1981). Early identification of children with written
language difficulties (Report No. 81-502).
Conference paper
in published proceedings
Borgman, C. L., Bower,
J., & Krieger, D. (1989). From hands-on science to hands-on
information retrieval. In J. Katzer, & G. B. Newby, (Eds.), Proceedings
of the 52nd ASIS annual meeting: Vol. 26. Managing information and
technology (pp. 96-100).
Journal article
Noguchi, T., Kitawaki,
J., Tamura, T., Kim, T., Kanno, H., Yamamoto, T., & Okada, H.
(1993). Relationship between aromatase activity and steroid receptor
levels in ovarian tumors from postmenopausal women. Journal of
Steroid Biochemistry and Molecular Biology, 44(4-6), 657-660.
Popper, S. E., &
McCloskey, K. (1993). Individual differences and subgroups within
populations: the shopping bag approach. Aviation Space and
Environmental Medicine, 64(1), 74-77.
Weekly magazine
article
Barrett, L. (2001,
August 23). Daewoo's drive to survive in the
Marketing Week, 22-23.
Newspaper article
Caffeine linked to
mental illness. (1991, July 13). New York Times, pp. B13, B15.
Young, H. (1996, July
25).
Two or more
works by the same author(s) with the same publication date
Where an author (or
particular group of authors) has more than one work in a particular
year, list them in title order and follow the date with a lower case
letter a, b, c, ... For example:
Harding, S. (1986a).
The instability of the analytical categories of feminist theory. Signs,
11(4), 645-64.
Harding, S. (1986b). The
science question in feminism.
When referred to in
the text these letters are also used (see last page section b).
Anonymous works
If a work is signed
"Anonymous", your reference must begin with the word Anonymous,
followed by date etc. as normal.
If no author is shown,
put the title in the normal author position.
Note on page
numbers
Use pp. for page range
only for encyclopedia entries, multi-page newspaper articles and
chapters or articles in edited books. For articles in journals or
magazines use the numbers alone.
Interviews
Because an interview
is not considered recoverable data, you do not give details in your
reference list. You should, however, cite an interview within the body
of your text as a personal communication:
…and this point was
conceded (J. Bloggs, personal communication,
The details shown
below have been compiled according to the guidelines available on the
APA Website (http://www.apastyle.org) in
August/September 2001. Check this Website and the 5th edition of The
Publication Manual of the American Psychological Association which is
available in the Frewen Library for further guidance.
The basic
pattern for a reference to an electronic source is:
Author, Initials.
(year). Title. Retrieved month, day, year, from Internet
address.
Banks,
Alexander, J., &
Tate, M. A. (2001). Evaluating web resources. Retrieved
Deciding your future. (2000). Retrieved
Electronic
journal articles which are duplicates of the printed version
Use the same reference
format as for a printed journal article but add "Electronic version" in
square brackets after the article title:
Lussier, R. N., &
Pfeifer, S. (2001). A crossnational prediction model for business
success [Electronic version]. Journal of Common Market Studies,
39(3), 228-239.
If you are referencing
an online article where the format differs from the printed version or
which includes additional data or commentaries, you should add the date
you retrieved the document and the Web address (URL).
Articles in
Internet-only journals
Korda, L. (2001,
July). The making of a translator. Translation Journal, 5(3).
Retrieved
Articles
retrieved from a database
Use the format
appropriate to the type of work retrieved and add a retrieval date,
plus the name of the database:
McVeigh, T. (2000,
July 9). How your gestures can do the talking. The Observer,
p.7. Retrieved
Citing references
in the text
|
References are
made from the text of the paper to the full details of the work in the
reference list in the following manner: Williams (1995,
p.45) compared personality disorders ... |
|
When an author,
or group of authors, has more than one publication in the same year a
lower case letter is added to the date. For example: In two recent
studies (Harding, 1986a, p.80; Harding, 1986b, p.138) it was suggested
that ... |
|
For multiple
author citations (up to five authors) name all authors the first time,
then use et al. (and others). For example: the first time it would be
(Moore, Estrich, McGillis, & Spelman 1984, p.33) and subsequent
references to the same publication would use (Moore et al.). For six or
more authors, use et al. after the first author in all occurrences. Note that when
the in-text reference occurs naturally within the sentence "and" should
be used before the final author. But when the entire reference is
enclosed in brackets the ampersand (&) should be used. |
|
When a source
has no author cite the first two or three words of the title followed
by the year. For example: ... in the
recent book (Encyclopaedia of psychology, 1991, p.62) ... However, if the
author is designated as "Anonymous", cite the word Anonymous in your
text e.g. (Anonymous, 1993, p.116). Note: Underline
or italicize the title of a journal or book and use double quotation
marks around the title of an article or chapter. |
|
When using
quotations in your text observe the following examples: He stated, "The
relative importance of the systems may nevertheless remain in
approximately the same proportion" (Gardner, 1973, p.41) Smith (1991)
found that "...there is no evidence that chimpanzees can produce a
drawing and discern the object represented in it..." (p.84) |
|
If you cite a
work that you discovered in another work, observe the following
examples: Smith (1970,
p.27) cites Brown (1967) as finding ... |
Taken from http://www.libr.port.ac.uk/support/BR_APA.html
VIII. Feedback and Learning
When writing for an assignment, learning takes
place at every step of the process. Some learning
occurs as you do the research, some occurs as you organize your
materials, and a great deal of learning occurs as you compose your
paper. But, the learning does not stop there.
Most people learn a great deal more about their papers by
receiving feedback on it. Feedback comes at three
different stages:
Your own self-evaluation as you proofread
your paper for errors.
A peer-evaluation when you give your paper
to a peer for them to review prior to you submitting it.
The instructor evaluation is very important
because the grade is often assigned based on the instructor’s expert
evaluation.
It is absolutely natural to be concerned about
evaluation outside your control. Your
self-evaluation should be as thorough as possible to make sure you
catch simple errors before you give it to a peer for further review.
As you receive peer-evaluation and your instructor’s evaluation,
it is easy to be fearful of the result. The ego
involvement of research, organizing, and writing a paper is naturally
very high. Critical comments are often difficult to
take and likely cause much defensiveness. One
should try to receive the critical comments as objectively as possible
and the result must always be based on what makes the paper better.