About the CTC

The Computing and Telecommunications Center (CTC) is responsible for the central administrative systems at Fort Hays State University, including student, financial and human resources systems. In addition, the CTC maintains a repository of historical and current data in a data warehouse. Students, faculty, and staff interact with these systems through FHSU Online Services, located in the TigerTracks Web portal. The CTC also provides campus-wide e-mail systems for faculty, staff, and students and maintains the backbone and infrastructure for campus networking services.

Fort Hays State University has a robust wireless network that supports mobile teaching and learning across campus. All new on-campus students should review FHSU's Mobile Teaching and Learning Policy Statement and Hardware/Software Recommendations.

Wireless Internet access is available to faculty, staff, and students in all academic buildings and in most non-academic buildings throughout campus. Ethernet (wired) Internet access is also available to students in their residence hall rooms.

Various support groups exist within the CTC. The Systems, Programming, and New Development groups create, maintain, configure and integrate many student and administrative systems. They also provide statistical consulting, optical mark recognition (mark sense) scanning, and test grading.

Telecommunication Services personnel support campus-wide voice mail, voice, and data communications on a copper, cellular, and optical network.

Mediated Classroom staff install and maintain equipment for mediated classrooms across campus and provide a Media Equipment Checkout service (located at the CTC HelpDesk) for faculty and staff for instructional purposes.

Staff within the Infrastructure and Support Services group install, configure and maintain server and client software and repair desktop computers, laptops and peripherals for faculty and staff on campus. In addition, they set up and remove user accounts, administer security and provide user training and support for various systems. This group also includes the CTC HelpDesk and the Tiger Info campus switchboard and call center.