Fort Hays State University > About FHSU > Administration and Finance > Computing and Telecommunications Center > HelpDesk > Blackboard Faq
113 Tomanek Hall785-628-52761-800-628-FHSUE-Mail the HelpDeskSecure Comments Form
Fall Semester HoursMondays-Thursdays: 8am - 10pmFridays: 8am - 5pmSundays: 5pm - 9pm
Current Hours (PDF)
Choose from the categories listed below to find answers to commonly asked questions about Blackboard. If you don't find the information you are looking for or if you would like further assistance, please contact the CTC HelpDesk. For up-to-date information about system maintenance or other issues, please log in to Blackboard and view any notices listed under My Announcements (located under the Welcome tab).
Recommended Internet Browser for use with Blackboard: The most recent version of Mozilla Firefox (download free from www.mozilla.com) View additional browser compatibility information. NOTE: Sometimes Internet browsers do not refresh after a maintenance message has been displayed. If you repeatedly receive a Blackboard maintenance or "try again" message, try clearing the cache in your Internet browser or forcing your browser to refresh the page, or try a different browser.
The following student Blackboard training opportunities are provided courtesy of the Center for Teaching Excellence and Learning Technologies:
*The CTC HelpDesk provides only basic Blackboard assistance for instructors. If you do not see an answer to your question here, for further assistance, instructors should view the Center for Teaching Excellence and Learning Technologies Blackboard Help page, or contact CTELT at 785-628-4194 between 8:00 am and 4:30 pm Central Time, Monday through Friday.