Blackboard Frequently Asked Questions:
SafeAssign


How do I submit an assignment to SafeAssign?

How can I verify that my assignment was successfully submitted to SafeAssign?

When I click "View/Complete" to submit my assignment to SafeAssign, it takes me back to my Blackboard home page. Why does this happen?

Why am I receiving a timeout error while trying to submit an assignment to SafeAssign?

Why won’t SafeAssign accept my document?



How do I submit an assignment to SafeAssign?

To submit an assignment to SafeAssign:

  1. Complete your assignment and save it on your computer using one of the acceptable file extensions for SafeAssign (.doc, .docx, .txt, .rtf, .html, .odt, .zip or .pdf). Do not place any spaces or special characters in the file name.
  2. Select the course and then click on the Assignments tab (in the menu on the left side). Next, select the folder where your instructor has placed the link for submitting your assignment. If you are unable to locate the link, check with your instructor for assistance.
  3. Click on the View/Complete link. Next, browse to locate the file you wish to submit for your assignment, check the statement of agreement for SafeAssign, and then click Submit.
    NOTE: If you are submitting a paper, there might be an option to select a check box called Global Resource Database. If this check box exists, it must be selected before you submit the paper or it will not submit.

For additional information, see the SafeAssign Student Guide (PDF). May be viewed with Adobe Reader - Download Adobe Reader (Free).

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How can I verify that my assignment was successfully submitted to SafeAssign?

After you submit your file to the SafeAssign dropbox, you will see a blue bar stating that your submission was successful.
Blackboard SafeAssignment Successful image

You can verify that your submission has been accepted by checking two places in Blackboard: (1) the assignment item in your course where you submitted the paper and (2) your "My Grades" page.

To verify a submission on your "My Grades" page:

  1. Open your My Grades page (it can be accessed through the Tools tab).  
  2. Next to the assignment, you should see a green box with an exclamation point in it Blackboard SafeAssign Exclamation Point image
    This indicates that your file has been received.

If your submission doesn't appear, this means your submission was not successful.  Make sure you are using a supported browser for Blackboard and you are using an acceptable file format, as listed on the file upload screen.  For additional help, see How do I submit an assignment to SafeAssign? and Why won't SafeAssign accept my document?

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When I click "View/Complete" to submit my assignment to SafeAssign, it takes me back to my Blackboard home page. Why does this happen?

This problem occurs when a course that uses SafeAssign needs to be "synchronized" with the SafeAssign central database; this must be done by the instructor. For more information, see How do I synchronize my course...? on the Blackboard FAQ: Instructor Information page.

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Why am I receiving a timeout error while trying to submit an assignment to SafeAssign?

This is most likely caused by difficulty connecting to the server located at SafeAssign. Try submitting the assignment at a later time. If that does not work, clear your browser cache and then try submitting the assignment. If you continue to experience problems submitting to SafeAssign, please contact the CTC HelpDesk, and provide the following information:

  • When did the error(s) occur?
  • What was the error message(s)?
  • Which course did this occur in (please provide course name and number), and which assignment within that course?
  • Who is the instructor for your course?

If the problem persists, a system administrator can contact SafeAssign to report the problem.

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Why won’t SafeAssign accept my document?

When submitting a file to SafeAssign:

  • The name of the file should not contain any spaces or special characters.
  • Files created using Office 2007 may have file extensions that are not recognized by SafeAssign. Acceptable file extensions for uploading files through SafeAssign are: .doc, .docx, .txt, .rtf, .html, .odt, .zip and .pdf. See Microsoft Office Compatibility Information for further information.
  • Supported browsers for use with SafeAssign are Internet Explorer and FireFox. Other browsers may not function properly.
  • Papers uploaded to SafeAssign cannot be more than 10MB in size or contain more than 5000 sentences.

For additional details, view Blackboard Maximum Upload Limits and Acceptable File Extensions. If the above suggestions do not resolve the problem, it is possible that a Java installation issue may be causing the problem. For more information, see How to Install or Update Java.

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