Fort Hays State University > About FHSU > Administration and Finance > Computing and Telecommunications Center > HelpDesk > Tests And Quizzes
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Please make sure that the Text Editor is ON before beginning work on your test or assignment. (Note that there is no way to change this setting during a test.) The Text Editor button is located in the upper right corner of the essay window. The option to change the default setting for the Text Editor can be found by going to Welcome Tab - Personal Settings (located under Tools) - Change Personal Settings. If this information does not resolve the problem you are experiencing, please contact the CTC HelpDesk.
This can happen when you use the scroll wheel on a mouse while taking a test. The system selects different answers as you scroll, because the question field becomes the active cursor spot. A way to avoid this is to click a blank area on the test before using the scroll wheel. Remember to check your answers before submitting if you use the scroll wheel on your mouse.
The instructor is the only person who can reset a test or quiz. The student should contact the department for assistance if the instructor cannot be reached. It is recommended that students save their work frequently while taking tests and quizzes so their answers are not lost.
If you experience problems with having to have a test or quiz reset multiple times, please consider the following possibilities:
If you are normally able to complete tests with no problems, and multiple students in your class are experiencing problems submitting a particular test or quiz, please contact your instructor to report the issue.
For further assistance, students should contact the CTC HelpDesk. You will need to provide the following information:
For assistance with test or course design issues, instructors should contact CTELT.
The Respondus Lockdown Browser is used by some instructors to provide a more secure environment for administering tests. It should ONLY be used while taking online tests; it should not be used for any other purpose.
Installing Respondus LockDown Browser won't modify Internet Explorer or Safari in any way; it is a separate program that displays a custom interface and features. However, it does use the same security features and service packs installed for Internet Explorer or Safari, so it is necessary for Windows users to set their default browser to Internet Explorer and Macintosh users to set their default browser to Safari while using the Lockdown Browser.
To download and install the Lockdown Browser program, FHSU students must use the link provided on the Respondus Lockdown Browser page on the Center for Teaching Excellence and Learning Technologies (CTELT) Web site.
For additional information, see the Respondus Lockdown Browser Student Guide (PDF) (view with Adobe Reader-Free).
It is not recommended. While Blackboard Mobile Learn can be used for performing many Blackboard tasks on your mobile device, for best results a computer should be used to take tests and quizzes.
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