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The instructor is the only person who can reset a test or quiz. The student should contact the department for assistance if the instructor cannot be reached. It is recommended that students save their work frequently while taking tests and quizzes so their answers are not lost.
If you experience problems with having to have a test or quiz reset multiple times, please consider the following possibilities:
If you are normally able to complete tests with no problems, and multiple students in your class are experiencing problems submitting a particular test or quiz, please contact your instructor to report the issue.
For further assistance, students should contact the CTC HelpDesk. You will need to provide the following information:
For assistance with test or course design issues, instructors should contact CTELT.
The Respondus Lockdown Browser is used by some instructors to provide a more secure environment for administering tests. It should ONLY be used while taking online tests; it should not be used for any other purpose.
Installing Respondus LockDown Browser won't modify Internet Explorer or Safari in any way; it is a separate program that displays a custom interface and features. However, it does use the same security features and service packs installed for Internet Explorer or Safari, so it is necessary for Windows users to set their default browser to Internet Explorer and Macintosh users to set their default browser to Safari while using the Lockdown Browser.
To download and install the Lockdown Browser program, FHSU students must use the link provided on the Respondus Lockdown Browser page on the Center for Teaching Excellence and Learning Technologies (CTELT) Web site.
For additional information, see the Respondus Lockdown Browser Student Guide (PDF) (view with Adobe Reader-Free).
It is not recommended. While Blackboard Mobile Learn can be used for performing many Blackboard tasks on your mobile device, for best results a computer should be used to take tests and quizzes.
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