Important Information About Your Lotus Notes (LN) Passwords

• Passwords are case sensitive and must have at least four characters.  You may use letters, numbers, or a combination of letters and numbers.  Try not to use a password that is easily guessed.  Be sure to change your password anytime you feel that it has been compromised.

• Suggestions for how to choose a secure password are available at: www.fhsu.edu/ctc/helpdesk/securepassword.shtml

• When establishing a new password, never use "lotusnotes", your "LN ID", "the last four numbers of your SSN", or anything that would be easily guessed, such as your "birthday" or "phone number" as the password.

• Your LN Client password is specific to the user.id file stored on your computer. Therefore, if you use the LN Client on more than one computer, your LN Client password must be changed separately on each computer.

• Your LN Internet password may be changed through the Internet or by using your LN Client. The new Internet password is effective for access from any computer.

• The LN Client password is secure; it never goes out over the network.

• It is also recommended that you change your LN Internet password whenever you change your LN Client password.  This should be done right away.

Changing Your LN Client Password  (For LN Client Users Only)

This will change the password used to open the LN Client. It allows access by using the user.id file that is stored on your computer. If this password is changed on one computer, the change will not be effective on another computer. Your LN Client password must be changed separately on each computer on which you use the LN Client.

1. Open your Lotus Notes Client.
2. Choose File, then Security, and User Security .
3. Enter your current LN Client password and then click OK.
4. Click Change Password.
5. Enter your old password and click OK.
6. The Change Password dialog box appears.
7. Enter your new password.
8. Enter your new password again and click OK.
9. You will receive a notification prompt that your password change succeeded. Click OK.
10. LN will accept the new password and return to the User Security dialog box.
11. Click OK to exit the User Security dialog box.

Changing Your LN Internet Password

We recommend changing your LN Internet password each time you change your LN Client password, just for the sake of convenience. It will be easier to remember the passwords if you keep both passwords the same. However, they may be different if you so choose. These instructions explain how to change the password that is used to access your e-mail through an Internet browser or another e-mail program (such as Outlook Express).

Using the LN Client to Change Your LN Internet Password:

1. Open your Lotus Notes Client.  If you do not have access to the LN Client, follow the steps in the next section to change your LN Internet password using an Internet browser.
2. Open the FHSU Address Book on NotesHub.
3. Search for your name or use the scroll bar to find your name.
4. Click to select your name and then click Edit Person.
5. Under the Basics tab, go to Internet password. If you have not established an Internet password, this field will be blank. If there is data shown, highlight the data (it is an encrypted version of your current password) and type in your new password to replace it.
6. Click Save and Close.  LN will automatically encrypt your password and then exit the personal information screen.

Using iNotes Through an Internet Browser to Change Your LN Internet Password:

1. Establish an active Internet connection.
2. Open Internet Explorer and go to www.fhsu.edu (the FHSU home page). (You may attempt to use other Internet browsers, but they are not recommended. Use of Internet Explorer is supported by Lotus Notes.)
3. Click on Faculty & Staff (at the top of the page), and then click on E-Mail (Lotus Notes) (on the left side).
4. Log in using your current Lotus Notes Username and Internet Password.
5. Click on Preferences. Next, select Security. Click Change.
6. Enter your current password. Enter your new password. (It must be at least 8 characters long). Enter it again to verify, and then click OK.
7. You will receive a message indicating that your password change has been successfully submitted. Click OK twice to confirm the change and exit the Preferences dialog window. Please wait at least one hour for replication to occur before attempting to use your new password to access Lotus Notes applications other than your e-mail and calendar via an Internet browser.
8. To protect the privacy of your password, log out when you are finished and close your Internet browser.

Write down your passwords and keep them in a secure (locked) place.  We CANNOT look up your Lotus Notes passwords – they are encrypted.  If you forget your LN Client password, the only way you will be able to regain access to your LN files via the Client is to obtain your original LN Client user.id file (on a disk) and use your original password.  This will only allow you to access your files using LN Client software.

If you ever forget your LN Client password, you will need to contact CTC Network Services to obtain your original user.id file.  A copy of your original file has been kept in a secure location by the CTC.  However, if for some reason your original user.id file is lost or damaged, you will NEVER be able to recover your LN files!!  SO... we strongly suggest that you never forget your password!

If you ever forget your LN Internet password, in order for you to be able to access your LN files or e-mail through the Internet, you will need to use the LN Client to reset the LN Internet password.  If you do not have access to the LN Client, you will need to contact the CTC HelpDesk to have your LN Internet password reset - it also cannot be looked up.