Contact Info / Hours


113 Tomanek Hall
785-628-5276
1-800-628-FHSU
E-Mail the HelpDesk
Secure Comments Form

Regular Hours (thru 12/12/14)
Mondays-Thursdays:   8am - 10pm
Fridays:                           8am -  5pm
Sundays:                        5pm -  9pm

Winter / Holiday Break
Weekends:                           CLOSED
Dec. 13 - 22:   Mon-Fri:  8am - 5pm
Dec. 23:                      8am - 4:30pm
Dec. 24 - Jan. 4:                   CLOSED
Jan. 5 - 18:      Mon-Fri:  8am - 5pm
Jan. 19 (MLK, Jr. Day):         CLOSED
Jan. 20:       Resume Regular Hours
 
Current Hours (PDF) 


Contact Us

HelpDesk Staff picture

CTC HelpDesk
Tomanek Hall, Room 113
Fort Hays State University
600 Park Street
Hays, Kansas 67601
(785) 628-5276
1-800-628-FHSU
www.fhsu.edu/ctc/helpdesk
helpdesk@fhsu.edu

Important Notice Regarding E-Mail Communication:

We welcome your questions by e-mail! However, any communication that includes private information, such as a password, birth date, social security number, etc… should NEVER be sent to anyone by e-mail. Messages that include private information should be sent using our Secure Comments Form.

When requesting assistance, please provide the following information:
  • Your full name
  • TigerTracks username
  • Contact Information (phone number and email address)
  •  A clear description of your problem or question, including the steps you have done so far and any error messages you may have received
  • If your question is course-related, please also include:
    • The instructor's name
    • The course name and number
    • The name of the assignment, file, or link (if applicable)
    • The path to the assignment, file or link (what you click on to get to it)
    • What Internet browser you are using (Firefox, Internet Explorer, Chrome, etc...)
     

For current announcements regarding scheduled system maintenance, visit CTC Scheduled Maintenance Notices. Announcements may also be posted in TigerTracks and Blackboard.

 

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