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    Computing and Telecommunications Center

    CTC HelpDesk

    Accessing Lotus Notes from Off Campus

    The instructions below explain how to access Lotus Notes using iNotes through an Internet browser.
    1. Establish an active Internet connection.
    2. Open Internet Explorer. (The newest version of Internet Explorer is the recommended browser for accessing iNotes. Mozilla Firefox is also supported. Other browsers are not supported by iNotes.)
    3. Go to the FHSU Home Page:  www.fhsu.edu
    4. Click on the Faculty & Staff tab, and then click on the Take Action tab.
    5. Click on Lotus Notes.

      Note: If you are not listed in a "group" mailing list on Lotus Notes (such as the Faculty, Staff, or Retired lists), you may need to use a special Web page address to access your e-mail. We also recommend all Lotus Notes users be in at least one group list so they will receive system maintenance notices. Please contact the CTC HelpDesk for further assistance.
    6. In the User Name box, enter your TigerTracks username. In the Password box, enter your password. Although Lotus Notes and TigerTracks are separate systems, the same usernames are assigned for both systems, but they may have different passwords (if you don't know your username or password, contact the CTC HelpDesk). Click OK. Occasionally, you may receive prompts asking if you want to install Lotus Notes Domino Applets or ActiveX controls. You should respond Yes to these prompts, as this will enable the application to run properly.
    7. Your mail file will open, displaying links to your mail and calendar folders. At this point, you can create a bookmark or shortcut to this page for future use.
    8. We strongly recommend changing your LN Internet password at your first opportunity. Instructions are located at: www.fhsu.edu/ctc/helpdesk/email/ln-pwd-change
    If you have problems…

    Review these procedures and check to make sure you have followed all steps as instructed. If you need further assistance, call the Fort Hays State University CTC HelpDesk at (785) 628-5276 or 1-800-628-FHSU or stop by our office in Tomanek Hall, Room 113. Before calling for problem assistance, write down the steps you have done so far and any error messages you may have received.