Using FHSU Mail

Information about the 2012 transition from "Scatcat" to "FHSU Mail"

Effective June 1, 2012, FHSU's "Scatcat" e-mail system was moved to a Google Apps (Gmail) platform:
  • FHSU faculty/staff (Lotus Notes) e-mail accounts were NOT affected by this change.
  • Other Scatcat services, such as your existing My Documents folder and web pages were NOT affected by this change.
  • Your FHSU Mail address is: tigertracksusername@mail.fhsu.edu
    • "mail" has simply replaced "scatcat" in the e-mail address
  • Messages sent to your old Scatcat e-mail address are being delivered to your new FHSU Mail address for an undetermined amount of time, so we encourage you to start giving everyone your new FHSU Mail address now.

Why was this change made?

How can I use my FHSU Mail account?

I used forwarding or filtering rules in my Scatcat account. Were these rules transferred to my new FHSU Mail account?

Why do my sent messages that were migrated from Scatcat look like they were sent to "me"?

Where do I get help?


Why was this change made?

There are many reasons!  Some of the benefits include:

  • a variety of free online features and applications. For example, Google Docs provides free access to document, spreadsheet, and presentation software and easy-to-use collaboration tools.
  • more space! The Google mail account has a 30 GB storage quota shared across the Gmail, Drive, and Google+ Photo applications (compared to the old system's 100 MB).
  • less administrative overhead. Fewer manpower resources are now needed for administration of the student mail system, allowing technical staff to focus on other projects.

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How can I use my FHSU Mail account?

  • Use your TigerTracks Username and Password to log in to your FHSU Mail account.  Your account can be accessed in the following ways:
    • Log in to TigerTracks at tigertracks.fhsu.edu and click on the Webmail tab.
    • Go directly to mail.fhsu.edu.
  • Give everyone your new FHSU Mail address (tigertracksusername@mail.fhsu.edu).
    Note: Delivery of messages sent to your old Scatcat e-mail address into the new FHSU Mail account will be discontinued at an undetermined date. Prior notice will be given before this takes place.
  • Log in to your FHSU Mail account and review the default Mail Settings. To do this, click on the "gear" icon in the upper right corner and choose Mail Settings or Settings. For example, some people prefer to change the Conversation View setting to off.  For help deciding how to configure your settings, click on the Learn More links next to each option.
  • You may also want to recreate any filtering rules you used in your Scatcat account, or set up your mobile device settings.

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I used forwarding or filtering rules in my Scatcat account. Were these rules transferred to my new FHSU Mail account?

  • No. Unfortunately, existing forwarding and filtering rules for FHSU Scatcat e-mail accounts could not be automatically transferred. This means that as of June 1, 2012, forwarding of messages from your Scatcat address to your personal address was discontinued. Messages sent to the Scatcat address are ONLY being delivered to the FHSU Gmail Inbox.
  • If you wish to have new messages forwarded from your FHSU Mail address, you will need to set up forwarding in the Gmail system.
  • Our experience has shown that Google's spam filtering is very good. We recommend using your FHSU Mail account for a while to see if you need to set up filtering rules. If so, see Using filters.

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Why do my sent messages that were migrated from Scatcat look like they were sent to "me"?

This is a byproduct from the transfer of your messages and folders. There is no way to change the view in your sent folder but if you open the message it will reveal the true recipient(s).

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Where do I get help?

Support.google.com is your friend!  However, if you don't find an answer to your question there, see Learn to Use FHSU Mail, view our FAQ page or contact the CTC HelpDesk for assistance.

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