Because FHSU is unable to provide support for other e-mail systems, we cannot assist with problems encountered with using other e-mail providers, such as:

• Interruption, discontinuation, or unavailability of service
• Maintenance or performance problems
• Forgotten passwords or login problems
• Poor system response time
• Messages returned undeliverable
• Space limitations (which can cause messages to be returned undeliverable)
• Spam blocking (which can sometimes cause desired messages to be blocked)
• Unsatisfactory or non-existant support

Therefore, although forwarding service is available, we recommend accessing your Scatcat account directly in order to receive official University mail and messages. If you still wish to forward new messages to another address you may do so using the instructions below.

The TigerTracks login is used to access your Scatcat account. To activate your TigerTracks login, go to tigertracks.fhsu.edu/register/. For more information, see TigerTracks Information.

Forwarding Steps:

1. To access the forwarding application, go to: scatcat.fhsu.edu/forward

2. Log in using your TigerTracks username and password.

3. Click on the Forward Mail icon.

4. Enter the full e-mail address you want your Scatcat mail to be forwarded to, and then click Save Changes. All new messages sent to your Scatcat address should now be automatically forwarded to your preferred e-mail address.

5. Send a test note to your Scatcat address and see if it is delivered to the e-mail account that you are forwarding to.

6. If you wish to temporarily or permanently remove the forwarding, repeat Steps 1-3. Click Disable to temporarily remove forwarding (you could then click Enable to resume forwarding) or click Delete to permanently remove the forwarding entry. When you are finished, click Save Changes.

7. If you wish to change the address your e-mail is being forwarded to, repeat these procedures and change the e-mail address that was entered in Step 4.