These instructions explain how to access your Fort Hays State University Scatcat e-mail account by using IMAP settings in Outlook Express, the e-mail program provided with Internet Explorer.

Note: Do NOT use these instructions for FHSU Lotus Notes (tiger.fhsu.edu) e-mail. Please contact the CTC HelpDesk for assistance accessing Lotus Notes e-mail with IMAP.

Using the IMAP method to access your e-mail means that your messages and folders are not automatically downloaded (transferred) to your computer. Instead, they stay on the server, so you can access your messages and work with the same folders from different locations when using e-mail programs with IMAP. For example, you can view the same folders when accessing your e-mail through FHSU’s TigerTracks WebMail online e-mail program located at tigertracks.fhsu.edu, which also uses the IMAP protocol to access your account.

SETUP:

1. Establish an active Internet connection.
2. Open Internet Explorer.
3. Select Tools from the menu, and then Internet Options.
4. Click on the Programs tab. Choose the e-mail program you wish to use (Outlook Express), and click OK.
5. Close Internet Explorer by clicking File and then Close from the menu.
6. Open Outlook Express by double-clicking the Outlook Express shortcut on your desktop OR by clicking Start and choosing Programs and then Outlook Express.
7. From the menu, click on Tools and then select Accounts.
8. Next, click on the Add button and select Mail.  This will take you through a setup wizard.
9. Enter your name. Click Next. 
10. Enter your full e-mail address. Click Next.
11. Set the option for My Incoming Mail Server is a ____ server to IMAP. Enter scatcat.fhsu.edu for the Incoming Mail (IMAP)and Outgoing Mail (SMTP) server entries. Click Next.

    Note: Due to security features, non-FHSU connections cannot use an FHSU server in the SMTP server entry.  If you are connecting through a non-FHSU Internet connection, you will need to contact your Internet service provider to obtain the SMTP server entry.

12. Enter your TigerTracks username in the account name entry.
13. Enter your TigerTracks password.

    Note: If you are working in a computer lab, or if you don’t want others to have easy access to your mail , you should click on the box next to Remember password to remove the checkmark. You will then be prompted to enter your password each time you send or receive messages.

14. Click Next, and then click Finish.
15. In the Internet Accounts window, click on the Mail tab. Click once on the account you just added to highlight it, and then click Properties.
16. Click on the General tab. Under Mail Account, enter a name to identify your account. (By default, the account is assigned the IMAP server name scatcat.fhsu.edu, but you may use whatever you want for this entry.) Click Apply for the changes to take effect.
17. Click on the Servers tab. Place a checkmark next to My server requires authentication . Click Apply. Next, click on the Settings button. In the Outgoing Mail Server window, click to select Log on using and enter your TigerTracks username as the Account name and your TigerTracks password as the Password. Place a checkmark next to Remember password.
18. Click on the Advanced tab. Place checkmarks next to This server requires a secure connect (SSL) for both Outgoing Mail (SMTP) and Incoming Mail (IMAP). Then enter 465 in the box next to Outgoing Mail (SMTP) and enter 993 in the box next to Incoming Mail (IMAP). Click Apply.
19. Click on the IMAP tab. Enter mail/ in the Root folder path entry. Change the entry in Sent Items Path to Sent. Click Apply.
20. Click OK to exit the Properties window.
21. Click Close to exit the Internet Accounts window.
22. You will be asked if you would like to download folders from the mail server you added. Click Yes.
23. A Show/Hide IMAP Folders window should appear. Click on the Visible tab to see the folders that are currently visible. Click on the All tab to see all of your folders. One at a time, click on each of your folders to highlight them, and click Show or Hide until only the folders you wish to see are displayed under the Visible tab. When you are finished, click OK. (If you need to open the Show/Hide IMAP Folders window again in the future, you can click on your Account name in the left section of your window (this will be scatcat.fhsu.edu or the name entered in Step 16) and then click on IMAP Folders).
24. Click Tools, and then Options. Click on the General tab. Ensure that there is not a check mark in the box next to Check for new messages every ______ minutes.

    Note: We strongly discourage automatic checks for e-mail because each time a request is sent to check mail, valuable server resources are used.  Unnecessary use of this activity quickly consumes server resources and slows down response time. If you find it absolutely necessary to use this option, please set it to check for new messages only once every 30 or 60 minutes.

25. Click OK to close the Options window.
26. To receive messages, click on the Send/Recv button on the Outlook Express toolbar. Click on your Scatcat Inbox to view your messages.
27. If you need to remove messages from the Scatcat server (for example, if your account gets too full), you can create folders under the Local Folders section and move messages out of your Scatcat folders into your Local Folders. Please note - messages that are removed from the server will be located ONLY on your local computer and will no longer be accessible from other locations.

HOW TO SEND A MESSAGE:

1. Click on the Create Message button on the Outlook Express toolbar.
2. A New Message window should appear. Enter the full e-mail address that you wish to send e-mail to in the To: line..
3. Enter appropriate information in the other fields as needed.
4. If you wish to attach a file to your message, click on the Attachment button OR click on Insert and select File Attachment from the menu.
5. After composing your message in the bottom portion of the window, click on the Send button to send the e-mail message. You must be connected to the Internet in order to send a message!

Note: If you are working in a computer lab , you should delete your account from the computer when you are finished so others will not have access to your e-mail.

1. From the menu, click on Tools and then select Accounts.
2. Click once on your account to highlight it, and then click Remove. Click Yes to confirm the removal.
3. Click Close to exit the Internet Accounts window.

If you have problems…

Review these instructions and make sure that you have followed all steps as instructed. Next, consult the help functions on your computer. If you still need further assistance, call the Fort Hays State University CTC HelpDesk at (785) 628-5276 or 1-800-628-FHSU. Before calling for problem assistance, write down the steps you have done so far and any error message(s) you may have received.