Fort Hays State University
Victor E. Tiger
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 Home > CTC > CTC HelpDesk > Distance Education / Virtual College > Library Access

Computing and Telecommunication Center HelpDesk
Off-Campus Access To FHSU Library Resources
Using Mozilla Firefox 2.0+
With Windows XP or Higher

These procedures provide the basic steps necessary for current Fort Hays State University students, faculty, and staff to access restricted resources from the Forsyth Library Web site on a computer connected to the Internet through a service provider or network other than Fort Hays State University. Students must be currently enrolled in order to use restricted library resources.

Note: These instructions are not necessary if you are using a computer connected directly to FHSU's campus network (LAN) or wireless network (TigerNet).

Internet Browser Recommendations:

We recommend using the newest version of Firefox or Internet Explorer. Firefox can be downloaded free from www.mozilla.com. We do not recommend using other browsers, such as MSN Explorer, Netscape, or AOL.

Procedures:

Note: An active Internet connection is not necessary for steps 1-7 of these instructions (you may work offline).

  1. Open Firefox.

  2. A browser window will appear. Click on Tools, and then Options..

  3. An Options window will appear. Click on the Advanced icon, and then click on the Network tab. Under Connection, click on the Settings button .

  4. Click once to select Automatic proxy configuration URL and then carefully enter or copy and paste the following address: http://libproxy.fhsu.edu:3279/fhsulib.pac

  5. Click OK to save your changes.

  6. Click on the Content icon, and make sure Block Pop-up Windows is NOT checked. Click OK to close the Content window.

  7. Next, close your Firefox browser and then reopen it to ensure that the changes take effect.

Before continuing, you must establish an active Internet connection.

  1. To access a resource, open Firefox and go to: www.fhsu.edu/forsyth_lib/
    Click Research Resources, and then browse to select the resource of your choice.

  2. If the resource you chose is a restricted resource, a gray Enter username and password for proxy...at libproxy.fhsu.edu pop-up dialog box will appear. Use your TigerTracks login to enter the resource. Your TigerTracks login must be activated before it can be used. If you have not yet activated it, or if you need to recover your password, you may do so by going to: tigertracks.fhsu.edu/register/

Note: Students must be currently enrolled in order to use restricted library resources.

Note: Your login information will be retained for any restricted resources accessed while Firefox is open. If you close Firefox and then reopen it, you will be prompted for your username and password again.

If you have problems…

If this is the first time you have attempted to use off-campus access to FHSU Library Resources and you are experiencing problems, please contact the CTC HelpDesk before performing further troubleshooting. This will allow us to verify that the permissions for your TigerTracks account have been set up to allow library resources access and to provide any further assistance as needed.

If you have accessed library resources in the past, and are performing this setup again, review these procedures and check to make sure you have followed all steps as instructed and that the configuration script address has been entered correctly.  Also, make sure your username and password have been entered correctly when trying to access a resource.

If you still encounter problems after reviewing these procedures, see the Troubleshooting Suggestions for Accessing FHSU Library Resources document located at www.fhsu.edu/ctc/helpdesk/libreshelp.shtml

For further assistance, call the Fort Hays State University CTC HelpDesk at (785) 628-5276. Before calling for problem assistance, write down the steps you have done so far and any error messages you may have received. For assistance using the library resources once you have access to them, contact Forsyth Library. During normal business hours, please call (785) 628-5262; after hours, call (785) 628-5283.


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