Fort Hays State University
Victor E. Tiger
Fort Hays State University

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 Home > CTC > CTC HelpDesk

Computing and Telecommunication Center HelpDesk

TigerTracks Username/Scatcat E-Mail Address Change Information

Requests to change an account's username will be allowed for legal name changes only. Your official FHSU student record must be updated with the new name before a username change can be made. You may request to change the name on your official student record by making a change in your personal information using the Online Services function located in the TigerTracks portal at tigertracks.fhsu.edu. You may also contact the Registrar's Office in Sheridan Hall, Room 106, at (785) 628-4222 or 1-800-628-FHSU.

After the official student record has been updated, you should contact the CTC HelpDesk at 785-628-5276 or 1-800-628-FHSU if you wish to have your TigerTracks username and Scatcat e-mail address changed.

Please allow up to one week for your request to be processed. During this time, you may be unable to access accounts that use the TigerTracks login. It may be beneficial to wait until the semester is completed to submit your request if temporary loss of access to these systems (such as Scatcat and Blackboard) will interfere with your academic activities. We will contact you by telephone or an alternate e-mail address when the change has been completed and will let you know what the new username will be at that time. Please note that you will be required to go through the initial registration process at tigertracks.fhsu.edu/register/ to set your password after the username has been changed.

  • You should unsubscribe from any listservs you belong to BEFORE the username is changed and resubscribe AFTER the username is changed.
  • Give everyone your new e-mail address. After your requested change, any e-mail sent to your old address will be returned undeliverable.
  • All of your existing e-mail, coursework, and any Web pages you may have will be in your accounts after the username is changed. Check all of your Web pages for accuracy after the change.

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