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Victor E. Tiger
Fort Hays State University

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 Home > CTC > CTC HelpDesk > HelpDesk Headlines

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Moving large files is a breeze with your personal USB drive!

How secure are YOUR passwords?

Virus Danger Alert!

Delivery Error and Virus Notification Messages

Store and Transfer Files Using Your Scatcat Account

WiFi @ FHSU!

CTC HelpDesk Hours (from now through Spring 2005)

Help Us Help You!

Other HelpDesk Headlines


Virus Danger Alert!

Use current virus protection software and run critical updates!

Note: If activity from your computer presents a threat to our systems, Fort Hays State University may disable your FHSU Internet connection and/or e-mail account without notice until the problem is resolved.

If you think your computer is already infected with a virus, do not connect it to the Internet!

Today, many “worm” viruses travel the Internet actively seeking vulnerable computers. This means your computer can become infected simply by being connected to the Internet. Although new viruses are being created all the time, there are some steps you can take to prevent your computer from becoming the next victim.

The most important thing to do is to install virus protection software and update it on a regular basis (at least weekly). While having anti-virus software is critical, it is no longer enough to provide maximum protection. You should also run critical operating system updates regularly, as recommended by the developer of your operating system. Windows users can install critical updates by opening Internet Explorer and then choosing Tools, and Windows Update from the menu. Although Macintosh computers are less susceptible to viruses, their operating systems should also be updated regularly. Users with Macintosh OS 9 or higher can install updates by clicking on the Apple menu and choosing Software Updates.

For more information, see How to Protect Your Computer from Virus Attacks and Virus Information.

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Delivery Error and Virus Notification Messages

If you have received a delivery error or virus notification for a message you did not send, the message was probably created as the result of a virus on someone else's computer. Some viruses "spoof" (change) the "From" address on e-mails so that they appear to come from someone else. What often happens is that someone's computer has a virus and they happened to have your e-mail address (or the address of a listserv you belong to) on the computer. It is extremely difficult to trace messages of this nature to identify the sender.

Unless you receive a delivery error message for a message you personally sent, it can be ignored. If you have any reason to believe your computer has a virus, then we suggest updating your virus software and scanning the computer. Otherwise, you can simply just delete these messages.

For more information, see Virus Information.

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Store and Transfer Files Using Your Scatcat Account

Did you know that you can use your Scatcat account to store files? Saving files on Scatcat allows you to access them from any location with Internet access. It is also convenient to use Scatcat for keeping backup copies or for storing files that are too large to fit on a floppy disk.

CTC HelpDesk documents are available to assist you with this task: Transferring Files to and from Your FHSU Scatcat Account Using WS_FTP (for Windows users) and Transferring Files to and from Your FHSU Scatcat Account Using Transmit (for Macintosh users). They are located in the E-Mail and Web Pages section of the CTC HelpDesk Web site. WS_FTP may be used on Windows systems and Transmit may be used on Macintosh systems. They can be used for transferring any type of file (including Web page files).

You can store up to 20 MB in your Scatcat e-mail inbox and 60 MB in the account (including all Web pages, personal files, and e-mail messages no longer in the inbox). Files saved in the My Documents folder using computers in on-campus labs that require the TigerTracks login are also stored in the Scatcat account.

See also:
Managing Your Scatcat File Space

How can I transfer files to and from my Scatcat account?

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WiFi @ FHSU!

Wireless Internet access on the FHSU campus is growing, as it is now being added in several new locations. Current Hot Spots are located in Davis Hall, Forsyth Library, the Memorial Union (Tiger Cove, Sunset Lounge, Cafeteria, Trails Room, and Prairie Room), and Tomanek Hall (1st floor and Physics Study Area).

New Hot Spots are being set up in Rarick Hall (2nd floor – which may also provide coverage for 1st and 3rd floors), Picken Hall (INT Lab), the Old Wiest Dining Hall, and the McMindes Dining Hall.

For more information or to set up your wireless account, see Wireless Access Information or contact the CTC HelpDesk.

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CTC HelpDesk Hours

Click here to view HelpDesk office hours from now through the Spring 2005 semester.

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Help Us Help You!

If you have ideas, concerns, or comments, let us know! Have you recently contacted or visited the CTC HelpDesk? If so, how did we do? Help us help you by completing our services survey.

Thank you in advance for your feedback - we look forward to hearing from you!

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Other HelpDesk Headlines

CTC HelpDesk News is a semi-annual newsletter published by the
Fort Hays State University Computing and Telecommunication Center HelpDesk.
Nancy Cunningham and Michelle Schlyer, Editors

 

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