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Victor E. Tiger
Fort Hays State University

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 Home > CTC > CTC HelpDesk > HelpDesk Headlines

Internet Dial-Up Accounts Expire Soon (Students Only)

JumpDrives, Microsoft Office added to HelpDesk Products & Services

Managing Your Scatcat File Space

Unexpected Delivery Error or Virus Notification Messages

How to be a positive force in the FHSU electronic community!

Did you know…???

Wireless Internet Access Under Development

CTC HelpDesk Hours

Other HelpDesk Headlines


Unexpected Delivery Error or Virus Notification Messages

We continue to see new and more creative unsolicited e-mail messages circulating on the Internet. Some of them are simply nuisances, but others can contain dangerous viruses. While virus protection and spam reduction software can stop a large portion of these messages, it is impossible to control all of it.

If you have received a delivery error or virus notification for a message you did not send, the message was probably created as the result of a virus on someone else's computer. Some viruses "spoof" (change) the "From" address on e-mails so that they appear to come from someone else. What often happens is that someone's computer has a virus and they happened to have your e-mail address (or the address of a listserv you belong to) on the computer. It is extremely difficult to trace messages of this nature to identify the sender.

We continue to encourage caution when viewing your e-mail. If in doubt, delete a suspicious message. Never click on questionable attachments or links. It would be better to delete a legitimate message and contact the sender to have it sent again, than to open a malicious attachment and suffer the consequences of having your computer infected with a virus.

For information about how to keep your computer safe from viruses or if you have questions, view our Virus Information page or contact us.

Please Note: If activity from your computer presents a threat to our systems, Fort Hays State University may disable your FHSU Internet connection and/or e-mail account without notice until the problem is resolved.

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Did you know…???

…FHSU offers wireless Internet access in Tomanek Hall, Forsyth Library, and the Memorial Union?

… the CTC HelpDesk homepage has been accessed over 10,600 times in the past year?

… if you are a full-time student, you can get an FHSU Internet dial up account for free?

…the CTC HelpDesk can help you if you have forgotten your e-mail or dial-up passwords?

…you can store up to 60 MB of files in your Scatcat Account?

… the CTC HelpDesk offers blank CDs, floppy disks, Zip disks, and JumpDrives for sale?

… if your computer “catches” a virus, the HelpDesk has CDs available for $1.00 to help you “disinfect” your computer without connecting to the Internet?

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Wireless Internet Access Under Development

Wireless service is currently in the development phase and is available in specific locations on campus (designated areas of Tomanek Hall, Forsyth Library, and the Memorial Union). Wireless service requires a Windows XP or a Macintosh OS 10.3 laptop with an 802.11b or higher wireless card installed.

There is no charge for wireless Internet service. It is available to current faculty, staff, and students. If you are interested in applying for an account, just stop by the CTC HelpDesk (Tomanek Hall, Room 113). A photo ID is required.

For more information see Wireless Access Information.

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CTC HelpDesk Hours

Click here to view our office hours.

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Other HelpDesk Headlines

CTC HelpDesk News is a semi-annual newsletter published by the
Fort Hays State University Computing and Telecommunication Center HelpDesk.
Nancy Cunningham and Michelle Schlyer, Editor


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