Fort Hays State University > About FHSU > Administration and Finance > Computing and Telecommunications Center > HelpDesk > TigerTracks > Tt Activate Recover
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Under normal processing conditions, a TigerTracks account becomes available for activation within one business day after a student has applied for admission to Fort Hays State University. View information about the services that use TigerTracks login and when they become available.
Go to tigertracks.fhsu.edu/register/ and select the first option to activate your login and view the TigerTracks username that has been assigned to you. For security, privacy, and legal reasons, this account may be activated ONLY by the owner of the account (the student).
Refer to the frequently asked questions below for assistance with recovering your TigerTracks login:
Users may search for FHSU e-mail addresses using the Directory Search application located on the TigerTracks homepage at tigertracks.fhsu.edu. A student's TigerTracks username is the portion of the student e-mail address that precedes the @ symbol.
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If you have forgotten your TigerTracks password, go to the TigerTracks registration page at tigertracks.fhsu.edu/register/ and choose the option, "I have already set up my credentials and have forgotten my password."
If you have attempted to recover your TigerTracks password and have been unsuccessful, contact the CTC HelpDesk for further assistance.
To update your TigerTracks password or challenge questions, go to the TigerTracks registration page at tigertracks.fhsu.edu/register/ and choose the second option: "I have already setup my TigerTracks credential and now need to make a change." Log in using your TigerTracks username and password, and then select the appropriate step (1 or 2) at the top of the page.
You are the only person who can receive assistance with your TigerTracks login. Due to security and privacy restrictions, we are required to work directly with the owner of an account when providing login assistance.
If you receive an error message while attempting to activate or recover your TigerTracks login and the message is not listed below, please contact the CTC HelpDesk for further assistance.
"We could not locate your information in the FHSU administrative systems. Please make sure you have entered your login information correctly."
Reasons this error message may be received:
"You have already been through the initial setup of your account and need to log in here."