Contact Info / Hours


113 Tomanek Hall
785-628-5276
1-800-628-FHSU
E-Mail the HelpDesk
Secure Comments Form

Regular Hours (thru 12/12/14)
Mondays-Thursdays:   8am - 10pm
Fridays:                           8am -  5pm
Sundays:                        5pm -  9pm

Winter / Holiday Break
Weekends:                           CLOSED
Dec. 13 - 22:   Mon-Fri:  8am - 5pm
Dec. 23:                      8am - 4:30pm
Dec. 24 - Jan. 4:                   CLOSED
Jan. 5 - 18:      Mon-Fri:  8am - 5pm
Jan. 19 (MLK, Jr. Day):         CLOSED
Jan. 20:       Resume Regular Hours
 
Current Hours (PDF) 


TigerTracks Frequently Asked Questions

The following Frequently Asked Questions provide answers to your most common TigerTracks questions.
If you are unable to locate an answer to your question, see the TigerTracks Information page or contact us.


What is TigerTracks?

Do I have to activate and use my TigerTracks login?

If I just applied for admission to Fort Hays State University, how soon will I be able to activate my TigerTracks login?

How do I activate my TigerTracks login?

What if I enter my information, but am unable to activate my TigerTracks login?

What services can I access with my TigerTracks login, and when will they become available to me?

Can I customize my TigerTracks layout?

What should I do if I forget my TigerTracks username?

What should I do if I forget my TigerTracks password?

How can I change my TigerTracks password?

What should I do if I need to change my name or my TigerTracks username?

Once I activate my TigerTracks login, how do I access Webmail, Blackboard, and other Online Services?

How can I find an FHSU Mail e-mail address?

Will my TigerTracks login permit access to the TigerNet wireless network?

How should I access the online Software Center?


What is TigerTracks?

The TigerTracks Web portal, located at tigertracks.fhsu.edu, provides centralized single sign-on access to student "FHSU Mail" e-mail (Webmail), the Blackboard course delivery system, announcements, and other FHSU Online Services. After logging in, you can customize your TigerTracks layout by adding, removing, and arranging portal content as well as by changing the color scheme. TigerTracks is under continual development, so watch for new services and features in the future.

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Do I have to activate and use my TigerTracks login?

Yes. The TigerTracks username and password is used for accessing many services at FHSU. Some of the services that require the TigerTracks login include student e-mail, the Blackboard course delivery system, Online Services applications in the TigerTracks portal (such as TigerEnroll), on-campus wireless Internet, and computer lab access.

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If I just applied for admission to Fort Hays State University, how soon will I be able to activate my TigerTracks login?

When a student applies for admission to Fort Hays State University for the first time, the TigerTracks login will become available for activation within one business day. After the TigerTracks login is activated at tigertracks.fhsu.edu/register/, it can then be used to access the TigerTracks portal at tigertracks.fhsu.edu.

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How do I activate my TigerTracks login?

Go to tigertracks.fhsu.edu/register/.

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What if I enter my information, but am unable to activate my TigerTracks login?

Please make sure you are entering your social security number and birth date correctly. If you have a "999" student number, you should enter it instead of a social security number. For your birth date, make sure you enter a full four-digit year.

If these suggestions do not work, it is possible that your birth date or social security number has been entered incorrectly on your official student record. You should contact the Registrar's office to verify and correct them if needed. You can contact them by sending e-mail to registrar@fhsu.edu or by calling 1-800-628-FHSU or (785) 628-4222. Please allow one business day for processing. If you are still unable to activate your account after your birth date or social security number is corrected, please contact us.

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What should I do if I forget my TigerTracks username?

If you have forgotten your username, you can search for it using the Directory Search application located on the TigerTracks home page at tigertracks.fhsu.edu. The username is the portion of the student e-mail address that precedes the @ symbol. If you are unable to locate your username using the Directory Search, contact us.

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What should I do if I forget my TigerTracks password?

Go to the TigerTracks registration page at tigertracks.fhsu.edu/register/ and choose the option, "I have already set up my credentials and have forgotten my password."

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How can I change my TigerTracks password?

Go to the TigerTracks registration page at tigertracks.fhsu.edu/register/ and choose the option, "I have already set up my TigerTracks credential and now need to make a change." Click on (Step 1) Password Set and enter your new password.  View tips for choosing a secure password.

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Once I activate my TigerTracks login, how do I access Webmail. Blackboard, and Online Services?

Your FHSU student e-mail, Blackboard courses and student information will be accessible after you log in to the TigerTracks portal. Click on the Online Services tab to access the TigerEnroll system, class schedules, advisor contact information, financial aid status, grades, personal contact and emergency notification information, and more! You must use your TigerTracks username and password to log in to your student e-mail and Blackboard accounts, even if you do not access them via the TigerTracks portal.

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How can I find an FHSU Mail e-mail address?

You may search for student "FHSU Mail" e-mail addresses using the Directory Search application located on the TigerTracks home page at tigertracks.fhsu.edu. A student's TigerTracks username is the portion of the student e-mail address that precedes the @ symbol.

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Will my TigerTracks login permit access to the TigerNet wireless network?

FHSU provides three levels of wireless network access to enable simplified connectivity for Students, Faculty/Staff and Guests. For more information, see TigerNet On-Campus Wireless Internet Access.

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How should I access the online Software Center?

The TigerTracks login is NOT used to access the Software Center. For Software Center eligibility and sign-in information, see the Software Center page.

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