Fort Hays State University > About FHSU > Administration and Finance > Computing and Telecommunications Center > HelpDesk > TigerTracks Information > Tt Faq
The following Frequently Asked Questions provide answers to your most common TigerTracks questions. If you are unable to locate an answer to your question, see the TigerTracks Information page or contact us.
The TigerTracks Web portal, located at tigertracks.fhsu.edu, provides centralized single sign-on access to student "FHSU Mail" e-mail (Webmail), the Blackboard course delivery system, announcements, and other FHSU Online Services. After logging in, you can customize your TigerTracks layout by adding, removing, and arranging portal content as well as by changing the color scheme. TigerTracks is under continual development, so watch for new services and features in the future.
Back to Top
Yes. The TigerTracks username and password is used for accessing many services at FHSU. Some of the services that require the TigerTracks login include student e-mail, the Blackboard course delivery system, Online Services applications in the TigerTracks portal (such as TigerEnroll), on-campus wireless Internet, and computer lab access.
When a student applies for admission to Fort Hays State University for the first time, the TigerTracks login will become available for activation within one business day. After the TigerTracks login is activated at tigertracks.fhsu.edu/register/, it can then be used to access the TigerTracks portal at tigertracks.fhsu.edu.
Go to tigertracks.fhsu.edu/register/.
Please make sure you are entering your social security number and birth date correctly. If you have a "999" student number, you should enter it instead of a social security number. For your birth date, make sure you enter a full four-digit year.If these suggestions do not work, it is possible that your birth date or social security number has been entered incorrectly on your official student record. You should contact the Registrar's office to verify and correct them if needed. You can contact them by sending e-mail to firstname.lastname@example.org or by calling 1-800-628-FHSU or (785) 628-4222. Please allow one business day for processing. If you are still unable to activate your account after your birth date or social security number is corrected, please contact us.
If you have forgotten your username, you can search for it using the Directory Search application located on the TigerTracks home page at tigertracks.fhsu.edu. The username is the portion of the student e-mail address that precedes the @ symbol. If you are unable to locate your username using the Directory Search, contact us.
Go to the TigerTracks registration page at tigertracks.fhsu.edu/register/ and choose the option, "I have already set up my credentials and have forgotten my password."
Go to the TigerTracks registration page at tigertracks.fhsu.edu/register/ and choose the option, "I have already set up my TigerTracks credential and now need to make a change." Click on (Step 1) Password Set and enter your new password. View tips for choosing a secure password.
Your FHSU student e-mail, Blackboard courses and student information will be accessible after you log in to the TigerTracks portal. Click on the Online Services tab to access the TigerEnroll system, class schedules, advisor contact information, financial aid status, grades, personal contact and emergency notification information, and more! You must use your TigerTracks username and password to log in to your student e-mail and Blackboard accounts, even if you do not access them via the TigerTracks portal.
You may search for student "FHSU Mail" e-mail addresses using the Directory Search application located on the TigerTracks home page at tigertracks.fhsu.edu. A student's TigerTracks username is the portion of the student e-mail address that precedes the @ symbol.
FHSU provides three levels of wireless network access to enable simplified connectivity for Students, Faculty/Staff and Guests. For more information, see TigerNet On-Campus Wireless Internet Access.
The TigerTracks login is NOT used to access the Software Center. For Software Center eligibility and sign-in information, see the Software Center page.
Copyright © 2009-2013 Fort Hays State University • 600 Park Street, Hays, Kansas 67601–4099 • 785–628–FHSU (3478) Contact Webmaster with any questions or comments concerning this Web site.