Fort Hays State University > About FHSU > Administration and Finance > Computing and Telecommunications Center > HelpDesk > Virus Info
113 Tomanek Hall785-628-52761-800-628-FHSUE-Mail the HelpDeskSecure Comments FormAdditional Information
Summer Semester Hours
Mondays-Thursdays: 8am - 6pmFridays: 8am - 5pmSundays 5pm - 8pm
Current Hours (PDF)
Please Note: Extensive virus cleaning services are not provided by the University, as it is the user's responsibility to maintain a virus-free computer. Computer repair referral information may be obtained at the CTC HelpDesk. To minimize potential damage and spread of viruses via Fort Hays State University's network, the FHSU Computing and Telecommunications Center has implemented the following policy:
If your computer is the target or source of activity that threatens the local network, or if its connectivity to our network threatens a remote network, administrators may disable your connection and/or any user privileges without notice until the problem is resolved.
If your FHSU Internet connection is disabled more than twice due to unsuccessful attempts to remove a virus from your computer, at the discretion of the Computing and Telecommunications Center, service may be permanently disabled for the remainder of the current semester.
If you think your computer is already infected with a virus, do NOT connect it to the Internet!
Free virus protection software can be downloaded from the following links using a computer that is not infected. When using the websites shown below, make sure you look for the free version of the program. Another option is to go to download.cnet.com to obtain secure downloads of these or other anti-virus programs.*
For instructions, see Basic Steps for Cleaning an Infected Computer.
Note: These programs will help detect and remove most currently identified viruses, but it is still necessary to update your anti-virus software and perform operating system updates regularly, as recommended by the developer of your operating system. For details, see How to Protect Your Computer from Virus Attacks.
*FHSU does not endorse any particular anti-virus or anti-malware solution, and other companies not mentioned here may provide comparable programs. Third-party programs listed here are not affiliated with Fort Hays State University or the CTC HelpDesk, and while we feel it is very important to use anti-virus and anti-malware programs, we cannot make any guarantees regarding their use.
Back to Top
Do NOT connect an infected computer to the Internet. Where can I get free anti-virus/anti-malware software?
NOTE: If your FHSU Internet connection is disabled more than twice due to unsuccessful attempts to remove a virus from your computer, at the discretion of the Computing and Telecommunications Center, service may be permanently disabled for the remainder of the current semester.