Contact Info / Hours


113 Tomanek Hall
785-628-5276
1-800-628-FHSU
E-Mail the HelpDesk
Secure Comments Form

Regular Hours (thru 12/12/14)
Mondays-Thursdays:   8am - 10pm
Fridays:                           8am -  5pm
Sundays:                        5pm -  9pm

Winter / Holiday Break
Weekends:                           CLOSED
Dec. 13 - 22:   Mon-Fri:  8am - 5pm
Dec. 23:                      8am - 4:30pm
Dec. 24 - Jan. 4:                   CLOSED
Jan. 5 - 18:      Mon-Fri:  8am - 5pm
Jan. 19 (MLK, Jr. Day):         CLOSED
Jan. 20:       Resume Regular Hours
 
Current Hours (PDF) 


Transferring Files to and from Your FHSU Scatcat Account Using FileZilla Client

A freeware version of FileZilla Client can be downloaded from filezilla-project.org.  Download and install the most recent version of FileZilla Client.  We recommend checking Desktop Icon on the Choose Components window during installation.

Any SFTP (Secure File Transfer Protocol) program may be used to transfer files; however, please note that CTC HelpDesk support is provided only for procedures distributed by our office.

Before using these instructions, your TigerTracks account must be activated.  Your TigerTracks login is used to access the Scatcat server.  For assistance, contact the CTC HelpDesk.



Logging on to Your Scatcat Account with FileZilla Client

  1. Establish an active Internet connection.
  2. Open FileZilla Client.
  3. Click on File and choose Site Manager. Click New Site and enter Scatcat as the name (or you may choose another name).
  4. Under the General tab enter scatcat.fhsu.edu as the Host, and choose SFTP - SSH File Transfer Protocol as the Server type. Change Logon type to Ask for Password.
  5. Delete the word "anonymous" from the User field and replace it with your TigerTracks username.
  6. Click Connect. You will receive a password prompt. Enter your TigerTracks password. The first time you connect, you will be presented with a series of security messages (two or three). Place a checkmark next to Always trust..., and then click OK each time. These messages will only appear the first time you connect. (Note: If you experience problems logging in or transferring files, it may help to modify the Transfer mode, located under the Transfer settings tab.)
  7. Your SFTP session will be displayed. The Local Site panes (on the left side of the window) display the folders and contents of your computer. The Remote Site panes (on the right side) display the folders and contents of your Scatcat account.


Browsing to File Locations on Your Local Computer and in Your Scatcat Account

  1. In the center section of the window, under Local site (on the left side), browse to select the location on your computer where your files are saved (or where you wish to place them). When you select a folder in the center section of the window, its contents will be displayed in the lower section. Double-click on a folder if you wish to view the files in it.
  2. In the center section of the window, under Remote site (on the right side), click on the folder labeled with your TigerTracks username. If you wish to create a new folder inside your Scatcat account, right-click on the folder labeled with your name, and choose Create Directory. Replace the New Folder text with the name you wish to give your folder and then click OK.


Sending Files to Your Scatcat Account

  1. Make sure the Scatcat folder in which you wish to place your files is open in the lower section of the Remote site.*
  2. To transfer files to your Scatcat account, you can drag and drop them from the left side (Local site) into the folder on the lower section on the right side (Remote site). Or, you can right-click on a file in the left side and choose Upload.


Retrieving Files from Your Scatcat Account

  1. Make sure the folder on your computer in which you wish to place your files is open in the lower section of the Local site.
  2. To retrieve files from your Scatcat account, you can drag and drop them from the right side of the window (Remote site) into the folder on the lower section on the left side (Local site). Or, you can right-click on a file in the right side and choose Download.


Disconnecting / Reconnecting

  • When you are finished transferring files, click on Server and then Disconnect. To close FileZilla, choose File, and Exit.
  • The next time you wish to connect to Scatcat using FileZilla, click on the down-arrow next to the Open the Site Manager icon (the first icon on the toolbar) and choose Scatcat. Or, you can click on File, and choose Site Manager, click on the Scatcat site, and then click Connect.

*Caution:  Be careful not to delete or rename system or mail files in your Scatcat account. This may result in problems with accessing or using your account. We recommend using the My Documents folder for personal files. You may also create new folders for your personal use.

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