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Victor E. Tiger
Fort Hays State University

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 Home > CTC > CTC HelpDesk > Internet Access > Wireless Access > Wireless Configuration

Computing and Telecommunication Center HelpDesk
TigerNet Wireless Configuration Instructions
for Faculty and Staff using Macintosh OS 10.5 or higher

For information about using wireless access on campus at Fort Hays State University, click here.

Students should not use these instructions; they should choose the TigerNetStudent SSID and connect using their TigerTracks login.

Faculty and staff should follow the setup instructions below, and then use their FHSU network login to connect. If your network login does not allow access, you should submit a CTC Request for Services to the Network and Servers section (through Lotus Notes) to request wireless access.

Please note that wireless setup instructions can vary depending on the type of wireless card installed in your system. These steps will work for many types of cards installed on Macintosh OS 10.5 or higher systems, but they may not match your setup. If these instructions do not work for you, or if you need assistance after attempting to configure your wireless connection, please contact the CTC HelpDesk to arrange a time for individual assistance.

Configuration Procedures:

In order to properly configure your connection, it is necessary to be in a location where a TigerNet signal is detected.

  1. Click on the Open Apple at the top left corner of your screen, and then choose System Preferences. Click on the Network icon.

  2. Choose Airport from the column on the left.

  3. Click on Advanced.

  4. Click on the TCP/IP tab. Click on the Configure IPv4 drop-down arrow and choose Using DHCP. Then click on the Configure IPv6 drop-down arrow and choose Off.

  5. Click on the Airport tab. Click the '+' (plus) button to add a new preferred network.

  6. Enter TigerNet in the Network Name field. (Important: Type TigerNet exactly as shown!) Click on the Security drop-down arrow and choose 802.1X WEP. Enter your User Name and Password in the appropriate fields. Click on the 802.1X drop-down arrow and choose Automatic. Ensure that a checkmark is placed next to Remember this network. Click Add when finished.

  7. Verify that TigerNet is now listed in the preferred network list. Click OK when finished.

  8. Click Apply. The computer will attempt to connect to the wireless network and retrieve the necessary security certificates. If a keychain message appears asking you to store TigerNet in your keychain, click Always Allow. If a Certificate message appears asking you to review the security certificates, click Accept All. Typically, it will take no more than 5 seconds to verify your identity to the network and obtain an IP address. However, the first time may take from 5 to 30 seconds.

  9. If you wish to turn the Airport wireless network services on or off, click on the Airport Status icon on the right side of the menu bar and choose Turn Airport Off (On).

  10. Whenever you wish to connect to the TigerNet network, click on the Airport Status icon. Turn Airport Status on and select the TigerNet network.

If you are using OS 10.5 and 802.1x is not detected...

  1. In System Preferences, select Network.

  2. Select Airport from the list on the left.

  3. Select Join Other Network from the Network Name drop-down menu.

  4. For the Network Name, type: TigerNet.

  5. Enter username and password in the appropriate boxes.

  6. In the 802.1x drop-down menu, select Automatic.

  7. Ensure Remember this Network is checkmarked.

  8. Click Join.

  9. If you are prompted to trust a certificate, click Show Certificate.

  10. Click the arrow next to Trust and change When Using this Certificate to Always Trust.

  11. Click Continue.

If you have problems…

Review these procedures and check to make sure you have followed all steps as instructed. If you need further assistance, visit the Fort Hays State University CTC HelpDesk or call us at (785) 628-5276 or 1-800-628-FHSU. Before calling for problem assistance, write down the steps you have done so far and any error messages you may have received.


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