Fort Hays State University > About FHSU > Administration and Finance > Computing and Telecommunications Center > New Faculty Staff Info
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In order to help new employees obtain access to FHSU computing services quickly and become familiar and comfortable with our systems, we want to provide useful information to them as soon as possible. Following this step by step guide will help enhance communication and ensure a more efficient setup process. We hope these steps clarify responsibilities and make entry into FHSU life easier for new faculty and staff.
After the offer of employment has been accepted, the new employee must complete the New Employee Data Form (PDF)*. This form must be completed by ALL new employees, even if they have been previously employed at FHSU or previously attended FHSU.
In addition, an initial CTC Request for Services (see Step 2) must be submitted to the CTC for each new employee before access to any FHSU systems can be provided.
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After the offer of employment has been accepted, the Department Chair or Departmental Administrative Assistant should submit an initial CTC Request for Services to the Network and Servers section (using Lotus Notes) asking the CTC to set up new accounts.
The following information should be provided:
After the initial request is received, the CTC sets up the following basic computing services:
Instructions for initial access to FHSU computing system accounts will be sent to the e-mail address (or alternate communication method) provided by the employee on the New Employee Data Form (see Step 1).
Lotus Notes is the official e-mail system for FHSU administrative communications. After the new employee has been notified that their Lotus Notes account is ready, the Lotus Notes e-mail address will be used for all further correspondence.
Depending on individual needs, requests for additional services should be sent by the Departmental Administrative Assistant or by the employee to the appropriate sections within the Computing and Telecommunications Center, as listed in the Lotus Notes CTC Request for Services application.
Commonly requested services are listed below, along with links to supplementary information. If you do not know how to request a particular service, please contact the CTC HelpDesk for assistance.
Use the appropriate CTC Request for Services option under the Telecommunication Services or Infrastructure and Support Services sections to request these services. For more information, see Telecommunication Services.
View the FHSU PC Support Policy Statement. Submit a CTC Request for Services to the PC Support section to request these services. For assistance submitting a request, please contact the CTC HelpDesk. In most cases, you will receive a follow-up phone call from PC Support staff to confirm the details of your request and obtain any additional information needed before work is begun.
Submit a CTC Request for Services to the Network and Servers section to request these services. For assistance submitting a request, please contact the CTC HelpDesk.
Whenever FHSU faculty or staff use the Lotus Notes Client program, CICS, or their shared folders on an FHSU server from an off-campus location, they must connect to FHSU’s Virtual Private Network (VPN) first. Connecting to the VPN requires an FHSU network login and VPN software.
Submit a CTC Request for Services to the Security section (under Information Center Services) to request the following services. Please note that appropriate security approval must be provided before these requests will be fulfilled. (Note: Network security requests should be submitted to the Network and Servers section.)
IFAS Security is managed through the Business Office.
A variety of equipment is available to faculty and staff for checkout from the Media Equipment Checkout service.
The Departmental Administrative Assistant should have a key that can be used to access Mediated Classrooms in your department. For assistance with using equipment in a Mediated Classroom, call the CTC HelpDesk at 785-628-5276 and provide the following information: Your name, the Building and Room Number, and how long you will be at that location.
150-question answer sheets are available for pick-up at the Dispatch Window (Tomanek Hall 111). Please make sure the students use No. 2 pencils and erase cleanly. No. 2 pencils are available at the Dispatch Window. Return the score sheets and complete the test scanning request form at the Dispatch Window. Your test will be scored and the desired reports printed within 24 hours, M-F. You will be notified when the job is completed. For more information, contact Jane Rajewski at ext. 5819 or Alvin Hearne at ext. 5687.
Basic Statistical Consulting services are available upon request. For more information, contact Mike Muensch at ext. 5890.
Use the appropriate CTC Request for Services option under the Information Center Services section to request these services. For more information about the various types of reports, labels, or data available, contact Alvin Hearne at ext. 5687 or Jane Rajewski at ext. 5819.
Training workshops for various systems and applications are available from the CTC and CTELT (Center for Teaching Excellence and Learning Technologies). In addition, a vast collection of online self-help tutorials is available through Atomic Learning.CTELT, The Learning Commons (TLC) and the CTC HelpDesk provide individual assistance upon request. The Tiger Info Call Center also provides general University information and assistance. For more information, see the links below.
When employment has been terminated with the University, regardless of the reason, it is the Department’s responsibility to request removal of computing services for the employee at the earliest opportunity.
The Department Chair or Departmental Administrative Assistant should submit a CTC Request for Services to the Network and Servers section.The following information should be provided:
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