Computing and Telecommunication Center Newsletter February 2003

CTC News and Other Bytes . . .

From Dave's Desk

Welcome back as we return to start a new semester. In this newsletter I'd like to mention a few issues relating to Lotus iNotes, wireless use, touch panels, and other items of interest.

Lotus iNotes

Lotus has a new and improved (much improved) web version of the Lotus Notes product. For those who access Lotus Notes from home or on the road, this product should make life somewhat easier. Reading and deleting E-mail messages is more like the LN client on your desktop. Working with attachments is more straightforward. A number of users have lamented the fact that one could not see one's contact list while on the road. Lotus has addressed that problem. You can replicate and view both the Contact list and the To Do list on the server so that it can been seen via the web.

The iNotes product does not solve problems with slowness while using a modem, although it is no worse than the older browser version. It works best for those who have fast Internet access (cable modem, DSL, or fast access in other public areas). I am too cheap to pay for cable or DSL, but I still use it from home and like the improvements. If I am on the road and can get into a library lab or university computer lab, it works quite well.

We have converted virtually everyone's mail database to iNotes. The new mail database will not work with Notes 4.6. Those still running version 4.6 will need to have their Notes client upgraded. We are not prepared to offer classes yet, but we should be ready in the near future. Most users will not need to attend any training in order to use iNotes.

This summer we plan to roll out the latest version of the Lotus Notes client. From what I am told, this interface is also improved. It has the look and feel of many Microsoft products, and so learning to use it should be relatively painless (although this is not true of all Microsoft products).

I appreciate your responses on the web-based survey about Lotus Notes and administrative applications. As I work through the survey, I will share information with you. I noticed some comments about Notes being slow when one uses web browsers from home. As noted above, I certainly experience that too because I use the standard 56K modem from home. Unfortunately, there is no quick fix to that problem unless one is willing to spend more money for a cable modem, DSL, or satellite connection.

I am certain that the survey will indicate many people's displeasure about spam received in your In Box. Again, I know of no quick fix to that problem either. I am also bombarded by many unwanted messages. The new version of LN to be installed this summer has some additional spam-controlling features, but it will not fully fix the problem. I believe it will take work on many fronts to address the spam issue: governmental regulation, consumer protest, industry self-policing, and smarter software. I am not optimistic about controlling it any time soon. Back to Top

Wireless in the Classroom

Mark Bannister, Chairman of Information, Networking, and Telecommunications (INT), and others have mentioned articles that raise interesting issues about wireless use in the classroom. We do not have any wireless classrooms set up yet (with a possible exception being some experimental INT uses), but we are close to rolling out wireless access points in Forsyth Library. These wireless access points allow laptops with 802.11b wireless transmitters to access the campus network.

Wireless access provides students a means of accessing the web, their E-mail, their files, and other resources. In some universities that have invested money and resources into the project, wireless laptops have been set up to do real-time surveys (thus giving real time feedback to faculty). Faculty members can pose a question and get responses back quickly.

Further, some faculty have several students work in groups on a common project. Faculty members can be quite creative in sharing student's work with the class as a whole, and they can have students work individually or collaboratively on a host of projects. So, wireless connectivity can be a very good thing.

On the other hand, this technology often has a downside. Most students (based on observations of a scientifically selected sample - my son and my daughter) use chat services extensively. They love to communicate in real time with others using the Internet. AOL and other services make it very easy to chat with others. While this can be a powerful tool, it can also be a powerful distraction. A significant number of students use their wireless connection to communicate with other students (in or out of the same classroom) and tune out the learning opportunities in the classroom. Some institutions are choosing not to install wireless access points for use in academic classrooms because of this.

I think this issue is worth discussing at ITPAC (and perhaps elsewhere). If you have an opinion on this issue, please send me an E-mail at dschmidt@fhsu.edu or communicate with one of the ITPAC committee members. Back to Top

Touch Panels

Jack Jackson and Odus Trober of Mediated Classroom Support, are converting the controls in many of the Mediated Classrooms from mechanical devices into small touch screens. They did a pilot test in several classrooms and refined the programming of the devices before installing them en masse. After you have had time to use them, we would like to contact you and get your feedback.

They have two goals in programming the panels: 1) to provide a uniform interface in all classrooms regardless of make and model of equipment installed and 2) to help preserve the bulbs in the LCD projectors. By automatically turning off the projectors after a period of disuse, this reduces the cost of replacing bulbs (each bulb costs $300 - $400). Back to Top

Congratulations!

Congratulations to Mike Nease (CTC Microcomputer System Support Manager) and his wife Wendy on the birth of their first child, a son, Samuel Brayden Nease, on December 16, 2002. Samuel weighed 6 lbs 10 ounces and was 18.5 inches long. All are doing fine.

Congratulations also go to Jackie Ruder (CTC Programmer/Analyst) and her husband Chad on the birth of their first child, a daughter, Shannon Nichole, on January 28, 2003. Shannon weighed 5 lbs 3 ounces and was 18 3/4" long. Mother and baby are doing fine. Back to Top

CTC HelpDesk News
by Nancy Cunningham, HelpDesk Supervisor

CTC HelpDesk Services Available

The CTC HelpDesk is the focal point for technical assistance, referral information, and access to FHSU computing and telecommunication systems. We can help you with a variety of tasks, such as accessing E-mail and gaining Internet Dial-Up access. The Tiger Info and faculty Media Equipment Checkout offices are also located inside the CTC HelpDesk.

Information about HelpDesk hours and services that we offer may be viewed at http://www.fhsu.edu/ctc/helpdesk/. Instructions for accessing Lotus Notes from off campus, a Lotus Notes FAQ page, and other E-mail information can be found in the Faculty/Staff E-MAIL Information section of our Web site.

We are located in Tomanek Hall, Room 113. For all services other than Media Equipment Checkout and Tiger Info, please contact the HelpDesk at (785) 628-5276 or by sending E-mail to helpdesk@fhsu.edu.

Information about your department or campus events can be submitted to Tiger Info by dialing 0 on campus or by calling (785) 628-4000 or (800) 628-FHSU. E-mail may be sent to tigerinfo@fhsu.edu.

The faculty Media Equipment Checkout service can be contacted at (785) 628-5521. Equipment checkout is available during regular University office hours (8 am – 4:30pm M - F). If necessary, arrangements for pick up and drop off during evening hours can be made; however, all arrangements must be made between 8am and 4:30pm M - F. Back to Top

Attention New Faculty and Staff. . .
Here's how to apply for Internet service through FHSU

Fort Hays State University provides Internet service to faculty, staff, and students through "Internet Dial-Up" accounts. Dial-up uses your computer's modem to connect to the Internet through FHSU's Cisco remote access servers. The system houses 56K V.90 modems. Using remote access, you can check your E-mail, download shareware, run statistical software, access the Internet, and do a variety of other tasks.

Internet Dial-Up accounts are available only to FHSU students, faculty, and staff. There are some minimum system requirements a computer system must meet in order to access the Internet.

If you are interested in applying for an account, just stop by the CTC HelpDesk to complete an application. A photo ID is required. There is no service fee for faculty or staff accounts.

For more information about Internet Dial-Up accounts or other services provided by the CTC HelpDesk, view our Web site, call us, send us E-mail, or visit our office.

Welcome to Fort Hays – we hope you have a great semester! Back to Top

Accessing LN from Off Campus

In order to access your Lotus Notes E-mail from off campus, you must have Internet service (such as an Internet Dial-Up account). The most popular (and recommended) method of accessing Lotus Notes is explained here:

Browser Access is simple to use and also provides access to some other features besides E-mail, such as calendars and the FHSU Address Book. First, establish an active Internet connection. Next, open an Internet browser and go to http://tiger.fhsu.edu. To open your mail, click on Faculty/Staff E-MAIL Access, and then enter your Lotus Notes User Name and Password. Back to Top

Faculty Access for On-Campus Labs

A Scatcat login is required for accessing many on-campus computer labs. A link to logon information and a current list of labs using this login is located on the CTC HelpDesk home page.

Faculty Scatcat accounts have been set up for many faculty who frequently work in computer labs. If you need access to one of these labs, call or stop by the CTC HelpDesk to find out if an account has been created for you or to request an account. Please allow up to two working days for the creation of a new account. Back to Top

Where to Find E-mail Addresses

Student, faculty, and staff E-mail address search pages can be found by clicking on Go under the Site Search box on the FHSU Home Page or by using FHSU's E-mail address search page at http://www.fhsu.edu/esearch/ . Back to Top

Lifetime Scatcat E-mail Accounts Issued to FHSU Students

All FHSU students are automatically issued a lifetime Scatcat E-mail account upon enrollment. The accounts require an activation process that allows students to set their own passwords. An account must be activated before it can receive E-mail. Students who have already activated their accounts may continue to use them as before. Students who have not previously used their Scatcat E-mail can activate and begin using their accounts by doing the following:

To find a Scatcat E-mail address, go to http://scatcat.fhsu.edu/email/ .

To activate a Scatcat account and set the password, students should go to: http://scatcat.fhsu.edu/activate/ .

To log in and use Scatcat E-mail, students can go to: http://scatcat.fhsu.edu/webmail/ .

If students prefer to use another E-mail service, we encourage them to activate their Scatcat accounts, and then forward incoming mail to their account of choice, using the forwarding instructions available from our home page.

For assistance or for more information, view our home page or contact the CTC HelpDesk. Back to Top

Scatcat E-mail Lifetime Use Policy

All students who enroll at FHSU are automatically issued a lifetime E-mail account. An account that has been activated will continue to be available even after a student is no longer enrolled. More details can be found by viewing this policy, located under Students in the E-mail & Web Pages section on the CTC HelpDesk home page. Back to Top

CTC HelpDesk Products & Services

A variety of products and services are available for purchase at the CTC HelpDesk. From either a Windows or Macintosh workstation, you can use a scanner and print colored documents. You can also send or receive faxes and purchase computer supplies. The following products and services are currently available:

* Received faxes will be held up to one week following receipt.
** Get one Recycled Standard Jewel CD Case free with any purchase (while supplies last)!

Two printers are now available for use from our Windows and Macintosh workstations.

Our Epson Stylus Photo 870 color InkJet printer can print resolutions up to 1440 X 720 dots per inch (dpi).

Our new Epson Stylus Photo 2200 high-quality color InkJet printer has seven ink cartridges and can print resolutions up to 2880 X 1440 dpi in sizes up to 13" X 44".

Back to Top

CTC HelpDesk Hours

Spring 2003 Regular Hours

Spring Break Hours

Office hours are subject to change. They are posted outside our office, may be viewed from our home page, or contact us by E-mail or phone. Back to Top

User Services News
by Viv Zimmerman, User Services

Hours & System Availability. . .

CMS Availability Policy

CMS is available after 7am until midnight Monday through Friday. The systems are up and running unattended on holidays and from 2:30am Saturday until 7am Monday morning. Back to Top

CICS Administrative Databases and SWS Availability Policy

The CICS administrative databases and Student Web Services (SWS) are up from 6am to 10pm Monday through Thursday and 6am to 5pm on Friday. They run unattended from 6am to 7am each of those days and also unattended from 2:30am Saturday through 7am Monday and on holidays. Back to Top

Dispatch Window Hours

Spring semester hours for the CTC Dispatch Window (TH111) are:

Contact Alvin Hearne at 5687 or ahearne@fhsu.edu with questions. Back to Top

CTC Labs Spring Semester Hours
(Effective January 21 through May 14, 2003)

These are the hours that the CTC Tomanek Hall computer labs will have for the Spring 2003 semester. Lab hours are subject to change. The hours are posted outside the labs and may also be viewed from our CTC labs web page. Hours will be modified for spring break week and Easter weekend.

CTC Labs Spring Regular Hours

CTC Labs Spring Break Week Hrs
(Effective March 15 through March 23)

CTC Labs Easter Weekend Hours

As always, if you have questions, feedback, comments or suggestions regarding our labs, send an E-mail to vzimmerm@fhsu.edu . For more information about our services or hours, visit our web site or stop by TH127 (next to the elevator) and check with the lab monitor on duty. Back to Top

New Logon in Tomanek Labs & Other Campus Labs

Effective immediately, in order to logon to any of the computers in TH121, users must login with their Scatcat ID and password. Any instructor who has reserved the TH121 lab for classes and plans to use MS Office applications such as Word, Excel, PowerPoint, Access, or Internet programs such as Netscape or Internet Explorer will also need a Scatcat ID and password in order to logon. Account activation may take one hour or longer; so it is imperative that your Scatcat account is activated prior to using the TH121 computer lab for your class reservation. The logon screen will display the following information and all information must be entered in lowercase:

If you need assistance signing on or using the TH121 lab, contact the lab monitor on duty in the TH127 CTC computer lab.

Other campus computer labs that are using the Scatcat login are at CH134 (Athletics lab), CH147 (HHP), FL020 (English), Forsyth 2nd floor lab, Forsyth Library Main Floor (Sports Bar), Martin Allen 112 and 112A (Psychology), RH348 (English Classroom), RH395 (Modern Languages), STH122 (Nursing), TH121 and TH127 (CTC), TH125 and TH225 (GIS) and Residential Life labs in Agnew, Custer, McMindes, and Wiest Halls. Back to Top

Reserving CTC Labs

The CTC TH123 Mac Computer Lab and CTC TH121 Pentium Computer Lab are available for reservation by current faculty and staff. If any FHSU club or organization wishes to reserve the lab, the club or organization sponsor must submit the request. Faculty or staff must submit a CTC Request for Services and click on the Information Center button to reserve a lab. List the following information for each reservation: department, course number, section and course name, dates and times needed, instructor name, and how many students are in the class. We are unable to schedule the labs without this request and you may not bring a group over to use any CTC lab without a reservation. You may have your secretary submit the request for you.

Prior to submitting the request, please view the Lotus Notes TH123 Lab (Mac) Calendar or TH121 Lab (Pentium) Calendar to see if the desired lab is available by doing the following:

• Access your Lotus Notes calendar, click on the Tools button, and select Open calendar.
• From the FHSU Address Book, search for calendar in the Open Calendar dialog box and then scroll through the list of calendars to find either lab.
• Click on the desired calendar and then click the OK button.
• View the dates you want for your lab reservation and check if the lab is available.
• If the desired lab is available, submit a Request for Services to reserve the lab. If the desired lab is unavailable, check the FHSU Computer Labs Information Page to see if another campus lab is available.

If the Tomanek Hall Computer Lab reservation for workshops, classes, or seminars needs to be canceled, please submit a CTC Request for Services or send a note to vzimmerm@fhsu.edu so that we can cancel your lab reservation. Please keep in mind that each lab has a limited seating capacity and one workstation at the front desk for the instructor.

For the most current information to aide you in reserving either TH121 or TH123, visit http://www.fhsu.edu/ctc/labs/reservinglabs.shtml or contact Viv Zimmerman at 4031. Back to Top

CTC Newsletters on the Web

For your convenience, we have the past CTC newsletters posted on the web at http://www.fhsu.edu/ctc/newsletters/news.shtml. There are a number of newsletters out there if you are interested in viewing them. Many of them contain helpful LN hints. Back to Top

LN Hints and Tips. . .

Inbox Incoming New Mail Option

If you would like to view your incoming new mail at the top rather than the bottom of your Inbox mail list, there is an easy way to set this option.

• Open your LN Mail.
• Click the small triangle in the Date heading column on your Inbox page that lists all of your mail.
• Choose File, Preferences, User Preferences.
• Choose Basics.
• Under the Additional Options section, select Retain View column sorting.
• Click OK.

Now your Inbox listing of mail will show the most current notes at the top instead of the bottom. If you want to change it back, click the small triangle in the Date column and repeat the above steps. If you need assistance with using this option, contact Viv at 4031 or the CTC HelpDesk at 5276. Back to Top

LN Browser Options

Changing Browsers in Lotus Notes

Many users find the default Lotus Notes browser cumbersome. If you wish to change the default LN browser to another browser, such as Internet Explorer, do the following:

• Go into File.
• Choose Mobile.
• Choose Edit Current Location.
• Click the drop-down menu for Internet Browser.
• Select Microsoft Internet Explorer (or Netscape Navigator).
• Click OK.
• Click the Save and Close button.

Then, the next time you are reading your LN mail and click on an URL listed in a note, you will be able to access the site from Internet Explorer rather than the default LN browser. Back to Top

Adding Links to LN Notes

In Lotus Notes, it is simple to include a link in a note. In the body of the note, enter the complete URL such as the following: http://www.fhsu.edu/ctc/labs/ . It is also recommended that you leave a space between the last character of your link and the period if your link is at the end of a sentence as shown in the above example. It will not look like a link in the note that you are composing but it will look and function as a link in the recipient's note.

Another method for putting a link into a note is to cut the link from the URL address box from your browser and paste it into your note. Either method works well. Back to Top

Reply with History Hint

Have you ever selected the Reply with History option only to find that the note to which you are replying does not show up in the bottom part of the Reply window? This is normally because the sender selected the Prevent Copying option under the Delivery Options prior to sending the original note. The Prevent Copying option is a deterrent to copying or printing a note.

If this is the case and you need to refer back to parts of the original note as you enter your reply, check the row containing the task buttons to your open LN applications. The task buttons look like folder tabs and are located just below the row of pull-down menus (File, Edit, Create, View, Actions, and Help).

Click on the tab to the left of the New Memo tab (it should contain the Subject of the note to which you are replying). While entering your reply, click between the two tabs - the window that contains the original note and the window that contains your reply. When finished entering your reply, click the Send button. If you need assistance, contact Viv or the CTC HelpDesk. Back to Top

Switching Between LN Windows Quickly

Every time you open an application or window in LN, such as your mail, calendar, FHSU Address book, Reply, or database, a task button appears below the row of pull-down menus. These task buttons make it handy to switch between one active LN window to another. Click the task buttons (look like folder tabs) of your choice to toggle between active windows.

Task buttons can be closed by pressing the ESC button or by clicking the "X" in the upper right-corner of the task button. Be careful not to click the "X" in the upper right-corner of the active window or you will exit Lotus Notes. Back to Top

Book Marking Favorite LN Tasks

If you frequently perform the same task and would like to access it quicker without having to go through a lengthy series of steps, you might want to bookmark it. For example, if you often work with other calendars for other faculty or staff in your office, each time you want to access a particular calendar, you have to go through a series of steps to open it. If you bookmark that calendar, you'll only have to open the bookmark folder and then select the desired calendar. This is much quicker.

If you would like to bookmark a calendar (or other document), open that particular calendar (or document). Click the task button tab with your left mouse button and while holding down the mouse button, drag the tab to the left side of the LN window in the row of bookmarks and place it over the Favorite Bookmarks icon and let go of the mouse button. This will place the calendar for that person into your Favorite Bookmarks folder; then, in the future you may click on your Bookmark Folder icon to access this particular calendar quicker.

If you need assistance with your bookmarks, contact Viv or the CTC HelpDesk. Back to Top

Save Sent Mail Options

If you would like to check or change your sent mail options, follow these steps:

• Choose File, Preferences, User Preferences.
• Click the Mail and News icon on the left side of the User Preferences dialog box.
• In the lower section of the dialog box, under the Sending section, click the drop-down arrow and you will see three options: Always keep a copy, Don't keep a copy, or Always prompt. Select one of these options.
• Click the OK button.

The first two options are self-explanatory. If you select the Always prompt option, each time you send a note and click the Send button, a dialog box will appear asking whether or not you wish to keep a copy of the note. By using the Always prompt option, you can save yourself time in not having to go through your Sent folder as often to delete unwanted notes. Back to Top

Printing a Listing of Your Inbox or a Particular Folder

Some users may want to print a listing of all their notes in a View or a particular folder so that they can see what notes can be deleted or what they need to keep. If you would like to print a listing of all the notes in your Inbox or a particular folder, follow these steps:

• Open your Inbox to the main Inbox screen that displays a list of all of your mail. (To print all the notes in a particular folder, open that folder.)
• Choose File and select Print.
• Under the Content section, choose Print View.
• Click OK.

This will print ONLY a listing of all your notes from a view or folder that includes Who, Date, and Subject. To print only selected notes from the Inbox view or a particular folder, select the documents first by clicking in the selection column (narrow column to the left of the Who column). Then follow the above steps. When you print, it will only print a listing of the selected notes. Back to Top

Quick Way to Delete Old Calendar Entries

If you have a considerable amount of old calendar entries from several years back that you'd like to delete, there is a quick way to delete more than one calendar entry at a time. Follow the instructions below but always be careful when deleting any entries from the All Documents folder so that you don't delete any entries that you need. The All Documents folder contains all LN entries that are currently in your Mail and Calendar database.

• Open your LN Mail and double-click on the All Documents folder.
• Scroll to the beginning date from where you want to start deleting calendar entries.
• If you have a considerable amount of mail, sort by Name and then scroll through the list of entries in the All Documents folder and select the calendar entries that you want to delete by clicking in the Selection Column (thin column located to the left of the Who column). This will place a check mark next to those entries that you wish to delete.
• After you have marked your entries for deletion, press the Delete Key. A trash can icon will now appear in place of the check marks.
• Press the F9 Key to refresh the screen. A dialog box will appear asking Do you want to delete # documents that are currently in the Trash Folder of the database Your Name? Click the Yes button. The selected entries will be deleted. Back to Top

Posting Personal/Confidential Appointments on Calendar

If you occasionally find it necessary to post a personal or confidential appointment on your LN calendar, follow these steps:

• Enter the Subject, Beginning and Ending Dates and Times for your calendar entry.
• Click on the Options tab.
• Click the box next to Mark Private.
• Click the Save and Close button.

That will post the entry on your calendar; you will still be able to see the entry on your calendar but others viewing your calendar won't. If anyone tries to schedule a meeting with you during that time period and checks the calendars of the invitees for any scheduling conflicts, that time period will show as busy for your calendar. Back to Top

Adding Holidays to Calendar

LN 5.0 includes several choices of holiday sets that you can add to your calendar, if you wish. Each holiday will be added to your calendar as an anniversary. The holidays automatically have the option Pencil In selected. This keeps holidays free in your free time schedule. To show the holiday as busy, open the holiday entry, click Options, and deselect the Pencil In option by clicking on the box next to the option.

You can add additional holidays (ones that are specific to FHSU) to your calendar by creating a new calendar entry as an anniversary. Before adding the holidays to your calendar, look at your calendar and make sure that you have not already added them. To add the holidays to your calendar do the following:

• Open your calendar, choose Tools, and choose Import Holidays.
• Select the holiday set(s) of your choice. You may choose more than one holiday set; however, usually you will only have to choose the United States set. A dialog box will appear when finished adding the holidays to your calendar.
• Click OK.

You may add individual or additional holidays by going to a particular date and keying in the holiday. If you do not observe a particular holiday that has been added to your calendar, you may delete it. To remove a holiday entry from your calendar, go to the day of your calendar that lists the holiday, select the holiday, press the Delete key, and then click the Yes button to delete the holiday. This entry will be deleted. Back to Top

Changing Your LN Passwords

We've received a number of calls recently from users who have forgotten how to change both their "Client" and "Internet" passwords for Lotus Notes. The "Client" password is the password that is used when accessing Lotus Notes at your office workstation. The "Internet" password is the password that is used when accessing Lotus Notes from the Web interface or via the POP3 server

The information to change both the Client and Internet passwords follows. Now might be a good time to change both passwords. Back to Top

Changing Your Client Password

If you are using the LN Client and want to change the password, follow these steps:

• Choose File, Tools, User ID.
• Enter your current Notes password and then click OK.
• Then click the Set Password button in the User ID dialog box.
• Enter your old password and click OK. The Set Password dialog box appears.
• Enter your new password and click OK.
• Enter your new password again and click OK. Notes then accepts the new password and you see the User ID dialog box.
• Click OK to exit the User ID dialog box.

You may continue working; however, from now on, you must use your new password the next time you start Notes or if you clear your logon.

Passwords are case sensitive and must have at least four characters. You may use letters, numbers, or a combination of letters and numbers. Try not to use a password that is easily guessed. Never use "lotusnotes", your "LN ID", "the last four numbers of your SSN", or anything that would be easily guessed such as your "birthday" or "phone number" as the password. Be sure to change your password anytime you feel that it has been compromised.

The password always goes with the user ID. It is specific to the user.id file on the computer that you are working on. The password is secure; it never goes out over the network. Back to Top

Changing Your LN Internet Password

We recommend that each time you change your LN Client password you also change your LN Internet password just for the sake of convenience. It will be easier to remember the passwords if you keep these passwords the same. However, the passwords may be different if you so choose.

For the average user who is just occasionally checking E-mail from home or looking at the calendar, it may be easier to do this using the browser. The browser address for checking your E-mail/calendar when you are away from your desk or at home is http://tiger.fhsu.edu.

You must logon to the LN Client to change your LN Internet password; if you use LN through browser access only, contact Viv at 4031 or Jane at 5819 to change your password. Follow these instructions to change your Internet password:

• Open the FHSU Address Book on the NotesHub Client and click on People in the Navigation Pane.
• Search for your name or use the Scroll bar to find your name. Double-click on your name to display your personal information.
• Click the Edit Person button. Under the Basics tab, go to Internet password and highlight the data that is shown (it is an encrypted version of your current password) and type in your new password to replace it. Write down your password and keep it in a secure (locked) place.
• Click the Save and Close button. LN will automatically encrypt your password upon exit.

This will change the password used to access your E-mail through use of the POP3 server (for example, if you access your E-mail using Internet mail software, such as Netscape Mail) and the password used to access LN through an Internet browser. Back to Top

FHSU CTC Handbooks Database

We've created an R5 Beginning Lotus Notes Client Handbook in a database on Lotus Notes. It contains basic information to aid you with answers to questions that you may have in using version 5.0.

Use the following instructions to load this database to one of your LN Bookmark folders (Favorites or Databases) for later reference:

• Click on File, select Database, and select Open.
• Change the Server to NotesHub/FHSU.
• Under the Database section, scroll down to the yellow apps folder.
• Double-click on apps to open the folder and scroll to find the FHSU CTC Handbooks database.
• Select FHSU CTC Handbooks and click on the Bookmark button.
• In the Add Bookmark dialog box, click the name of the Bookmark folder that you'd like to place it in (usually the Favorites or Databases Bookmark folder) and click OK.
• When finished, close the Open Database dialog box by clicking the X in the upper-right corner.

When using the FHSU CTC Handbooks database, make sure that you are viewing it By Category. Use the sections R5 - Beginning or Intermediate Lotus Notes 5.0 Client Handbook for help with version 5.0. Back to Top

It's Your Responsibility. . .

It is the responsibility of each Lotus Notes user to keep his/her LN FHSU Address Book information updated.

Many campus users check the electronic directory when looking up phone number and office location information. In addition, the on-line LN requests also use the information contained in the FHSU Address Book for retrieving information for Requests for Services, Workflow applications, and security form routing.

Please check your information to ensure that it is correct. Check the following fields under the Work tab: Title, Company, Department Name, Location, Manager (make sure to pick from the drop-down box), Office Phone, FAX Phone, Pager and Department Number (six digit budget number).

The fields under the Home tab are optional; however, if you'd like, you can fill in your Street address, City, State/province, Zip/postal code, Country, Home phone, FAX phone, and Spouse information. The address book is simple to update. Follow these instructions:

• Access the FHSU Address Book.
• Click on People and find your entry.
• Click Edit Person.
• Click the Work/Home tab and the Home tab, and if necessary update the info.
• Click the Save and Close button.

We appreciate your cooperation in keeping this address book updated. For assistance in filling out your address book information, contact the CTC HelpDesk at 5276. Back to Top

CTC 2002 Statistics
by Jane Rajewski, Information Center Manager

These statistics were compiled for the year ending December 31, 2002.

Have a great semester!

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