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 Home >  CTC >  Newsletters >  

Computing and Telecommunication Center Newsletter
Spring 2005

 

CTC News and Other Bytes . . .

 
From Dave's Desk LN Hints and Tips . . .
Pervasive Computing (Every student has a laptop.) Telecomm Services News
Welcome and Congratulations Guest Article. . . BHP (Bigcat Housecleaning Project)
Information Center News Network and Microcomputer Services
User Services News CTC HelpDesk News
 
From Dave's Desk
by Dr. David Schmidt, Director
 

Pervasive Comuting (Every student has a laptop.)

Pervasive computing is a term used to refer to the one on one program, programs that require every student to have a laptop or other computing device. Many prefer this term to "laptop university" in part because it recognizes that there are other devices, such as powerful cell phones, Blackberry e-mail devices, etc. These devices are often wireless devices so they can be used across campus and off-campus.

ITPAC members and other faculty members have participated in a variety of activities. Some faculty have gone to Wake Forest, some have been in a conference call with Winona State University (with their CIO and Technical Coordinator), some in a conference call with a faculty member at Winona State, and some in other discussions.

The following are some observations:

* At Wake Forest it was noted that most students do not carry laptops to class because they are perceived as one more "heavy" item. They will bring them to class for special projects when required. This surprised most of us.

* A professor from Winona State noted the same thing, so he required the students to bring their laptops to every class.

* Wake Forest recently completed a wireless (wifi) build out, and students use their laptops extensively in collaborative settings across campus. They like to take their laptops to the library, to the coffee shop, to various lounge areas, etc. They can easily communicate with each other in these settings using chat, e-mail, and file sharing.

* The wifi build out underscores the importance of infrastructure that supports the laptops. Having a wireless infrastructure that supports the mobility of laptops makes them much more useful and increases their value to all users. The wireless adds considerable value to their use on campus, and perhaps off-campus to those who have wireless in their apartments. Note that FHSU is evaluating plans for a complete wireless build out. We are currently pursuing a wireless build out for public areas for every academic building.

* There is extensive out-of-class use of laptops. There are many academic uses: Google searches, document exchanges, accessing Blackboard, instant messaging with school-related questions, working on digital portfolios, doing blogs, writing papers, checking administrative information (including transcript), etc.

* The laptop also typically operates as a primary entertainment device too. Students download music, do instant messaging, surf the web, make on-line purchases, store digital images, and other things -- so it needs to be configured to handle heavy duty uses.

* Winona State University used to have traditional laptops, but after reviewing the uses of mobile tablets they now require tablets. They use the convertible machines, machines with dual use (tablet and keyboard use). The screen swivels over the keyboard when used as a tablet. The tablets are handy for taking notes using the supplied pen. These pens are also used for annotation and for creating diagrams. There are translation applications that can convert writing to text, if that is desired.

* After the introduction of tablets, faculty noticed that more students were bringing them to class. They used them primarily for note taking. Writing on a tablet surface is probably less intrusive and less off-putting than typing on a keyboard during meetings. When a person puts up the screen and starts typing, this can create a kind of barrier between them and others. When the tablet is placed on the table, it is more like writing on a note pad. So, users are more likely to use them in this way than typing their notes. Staff members also started taking their tablets to meetings.

* Students do not necessarily know the Microsoft Office Suite well. They often do not have a real mastery of Excel, for example, until they are forced by an instructor to use it. So, the instructor role in requiring the use of software remains quite important. This illustrates the point that faculty acceptance of laptop computing is one of the main components in its success on campus.

* Wake Forest chose to mandate a single platform. In their case, it was an IBM laptop. This was a difficult choice for them because they had been mostly a Mac campus. Winona State decided to promote two platforms: the Apple iBook and the Gateway tablet. There is a tradeoff. On the one hand supporting two platforms costs more. On the other, certain departments typically have graduates that use one type of platform or the other in the "real" world. Apple is widely used in K-12 and in desktop publishing environments, for example.

* Both campuses had very good support infrastructure. If a hard drive goes bad on a laptop, technicians fix it quickly. If the laptop has a serious hardware failure, replacement laptops are ready. Some of the instructional support (for Microsoft Office) has been out-sourced (it is web-based support at Winona State). Both campuses had HelpDesk support that students use extensively.

* Both campuses had extensive site-licenses for software. Both had the Microsoft suite of software, SPSS, SAS, GIS software, Macromedia, and Adobe software. Some of the software must be accessed using a key. The software is loaded onto the machine, but it can only be used when the laptop is connected to the network so its use can be tracked. Licensing is done by the number of concurrent users, and this helps keep costs down.

* Most participants cited "leveling the playing field" as an important reason to require laptops. Faculty can assume that the students have certain software (and hardware). They can make assignments accordingly.

* There are two main approaches in requiring all full-time students to have laptops. One approach specifies the requirements and students bring their own laptop. The other approach requires students to buy (or lease) the same make and model of laptop from a provider. Winona State allowed students to bring their own laptops for a time. The problem with this is that the instructor often spends much class time to handle computer problems. By standardizing the laptops are configured for wireless, have the right print drivers, have the right version of the software, have standard virus control, etc. This minimizes the problems for the instructors and the support staff.

* There is an important implication in the argument for standardization. Faculty should have the same laptop (with the same software) as the students. This assists the faculty member in preparing for class because if the software works as advertised on his or her machine, it will work on all of the student machines.

* When Dr. Pat Paulson from Winona State University was asked about the key components of a successful pervasive computing initiative he replied: 1) Faculty buy-in to the program is essential. If the laptops are not used in or out of class, they have little value. 2) Faculty training is essential. Small mini-classes and web-based training have had some success. Providing direction for course design is also important. 3) Standardizing the laptop units greatly reduces classroom problems in using the laptops in the classroom. If this is not done, faculty members spend a lot of time on technical issues.

* Dr. Paulson reported that the students who have used the laptop computers for several years have better skills and are more confident in the workplace. Wake Forest also reported that employers often hired their graduates over those of other schools because of their computer skills.

* Faculty members who have taught classes using the laptops report that they do not want to go back to the pre-laptop era. They strongly prefer the laptop environment. Students who have used the laptops for several years also do not want to give them up. At Winona State they can purchase the laptop for $25 after their senior year (assuming they have been there for at least two years). back to top

 

Welcome and Congratulations

Welcome New Employee

The CTC would like to welcome Mark Cook as a new full-time microcomputer support technician. He received his associate's degree in electronics from DeVry Institute of Technology in Kansas City, Missouri.

Mark previously worked at Nex-Tech as a service technician in the networking department. At Nex-Tech he performed hardware and software troubleshooting on computers and printer repair. While in Kansas City, he worked as an electronics technician at Basic Business Products as a technician recharging toner cartridges. In his pastime, Mark enjoys bowling, computers, electronics, and spending time with family and friends.

Congratulations

Congratulations to Jackie Ruder (CTC Programmer/Analyst) and her husband Chad on the birth of their second daughter, Amy Lynn, born on February 13, 2005. Amy weighed 7 pounds 11 ounces and was 21 inches long. She has a big sister, Shannon, to welcome her home also. Mother and baby are doing fine. back to top

 

Information Center News
by Jane Rajewski, Manager

Test Scanning and Scoring

As we approach the end of the semester and finals, please remember that 150 question answer sheets are available for pick-up at the Dispatch Window (TH111). Please make sure the students use No. 2 pencils, fill the bubbles completely and erase cleanly. Boxes of No. 2 pencils for classroom use are available at the Dispatch Window. Return the answer sheet, student score sheets and a completed test scanning request form to the Dispatch Window. Your test will be scored and the requested reports printed within 24 hours, M-F. You will be notified when the job is completed. Please refer any questions or concerns to Jane Rajewski at 5819 or Alvin Hearne at 5687. back to top

 

CICS Logon Problems

After several incorrect password attempts at logging onto CICS, your ID is disabled. Before you can logon, you'll need to have it reset. Please contact Jane Rajewski at 5819. back to top
 

CICS Password Changes

Having a protected password is essential to the security of the information that you have on your account and the protection and privacy of the information that you may have access to on CICS. We encourage you to periodically change your Lotus Notes and CICS passwords. If at any time you feel that your CICS password may have been jeopardized or would like to have it changed, please e-mail Jane Rajewski at jrajewsk@fhsu.edu. Include in the note your CICS ID, current CICS password and what you would like for your CICS new password (up to 8 characters). You will be notified via LN when to start using the new password. back to top
 

User Services News
by Viv Zimmerman, User Services/IFAS Security

CTC Labs Hours

Fall/Spring CTC Regular Lab Hours

Mondays - Thursdays 8am - 10pm
Fridays 8am - 5pm
Saturdays 1pm - 5pm
Sundays 3pm - 10pm
 

As always, if you have questions, feedback, comments or suggestions regarding our labs, please let us know; send a note to vzimmerm@fhsu.edu. For more information about our services or hours, visit our web site at http://www.fhsu.edu/ctc/labs/ or stop by TH127 (next to the elevator) and check with the lab monitor on duty. The hours can also be found at http://www.fhsu.edu/ctc/labs/hours1.shtml . back to top

 

On-line Registration

Luci Williams and Judy Channel of the Registrar's Office held training for on-line registration (OLR) during March. This was just prior to the actual spring 2005 registration.

Fourteen faculty were trained. The training is mandatory for any advisor who wishes to register advisees. We will not be able to offer these workshops again until October, 2005.

If you are interested in attending the OLR workshops this fall to learn how to register your advisees, contact Jane Rajewski at 5819 to start the security form process. back to top

 

LN 5.0 Hints & Tips . . .

 

Check/Update Your LN FHSU Address Book Entry

If you haven't checked your entry in the LN FHSU Address book lately, please take a few minutes to do so. Click on the Work/Home tab and make sure that the Location field contains your correct office location (Ex. TH101) and that the Office Phone field contains your correct office phone number (Ex (785) 628-4235)) and that the Office Number field contains the spelled out address (Example: Tomanek Hall 101). Most of the information in the FHSU Address Book is correct; however, occasionally someone moves to another office and forgets to change this information. Many LN users utilize the LN FHSU Address Book for finding phone numbers and we would like to keep this information as current as possible. Thank you for your prompt assistance in ensuring that this information is correct. If you need assistance updating your information, contact Viv at 4031. back to top
 

Account / ID Maintenance

With the end of the fall semester rapidly approaching, it is important that you notify Viv Zimmerman at vzimmerm@fhsu.edu whenever faculty, staff, or student employees terminate employment with your office so that we can remove their IDs and update our mailing groups and security tables.

It is imperative that all security is removed for those who no longer work in your office. back to top

 

Use E-mail Caution

Always be cautious whenever you receive unsolicited e-mail from individuals, banks, or companies that you do not know. It's always a good idea to delete these types of notes without even opening them. Be extra cautious of unsolicited notes that contain questions regarding personal or financial information or those that send attachments asking for this information. Many times the link included with these notes goes to someone other than the business, bank, or organization that you think it is. Once you respond with your personal information, they have it for possible fraudulent purposes. It's also usually not wise to open attachments included in unsolicited notes because they may contain viruses that can infect your computer. When in doubt about a note, delete it. The sender can always contact you and resend the note it if it's something important. back to top
 
Adding Links to LN Notes
In Lotus Notes, it is simple to include a link in a note. In the body of the note, enter the complete URL such as the following: http://www.fhsu.edu/ctc/labs/ . It is also recommended that you leave a space between the last character of your link and the period if your link is at the end of a sentence as shown in the above example. It will not look like a link in the note that you are composing but it will look and function as a link in the recipient's note.

Another method for putting a link into a note is to copy the link from the URL address box from Internet Explorer and paste it into your note. Either method works well. back to top

 

Telecom Services News

Blackboard FAQ Web Site
by Robin Grathwohl, Tiger Info Supervisor

Tiger Info has created a new Web site containing Blackboard frequently asked questions. The page was composed using information from the Tiger Info Knowledgebase. Topics included within the Web site include a wide variety of Blackboard issues, such as taking tests, viewing Tegrity presentations, Discussion Board instructions, and much more. The page can be viewed by clicking on the "Problems? Please visit the Blackboard FAQs" link on the Blackboard login page and also by clicking the "Help" icon within Blackboard. back to top
 

Cell Phone Contact Information

Along with recently establishing a new cell phone contract with Alltel, FHSU has also implemented a Cell Phone Policy and Agreement. Below you will find the correct individuals to contact for various cell phone issues:
 

Summary of Cell Phone Duties

Robin Grathwohl:
  • Creation of New Accounts; Deactivation of Old Accounts
  • Plan Changes
  • Ordering of Phones/Accessories
  • Damaged Phones
  • Cell Phone Agreement Forms
  • Request for Telecommunication Service Inquires
Mike Barnett:
  • Policy Inquiries
Darlene Schippers:
  • Cell Phone Billing
  • Questions/Problems with Amount Charged
  • Questions on Figuring/Repaying of Personal Minutes
Tech Support 1-877-397-9244
Requests for Telecommunication Services must be submitted for creation, deactivation, ordering, and changes made to any cell phone account.

If you have any questions, please contact me by phone at 628-4110 or by e-mail at rgrathwo@fhsu.edu. back to top

 

Guest Article . . .
by Suzanne Klaus, FHSU Web Site Manager

BHP (Bigcat Housecleaning Project)

I can safely say that almost nobody dislikes cleaning house more than I do. There are so many other things that are much more fun to do. But, I do it because I can't stand the clutter or the dust either. So, that is what I am going to talk about in this issue of the CTC newsletter — specifically in regard to housecleaning on Bigcat, our main Web server.

When we adopted the FHSU template 2 ½ years ago, the suffix for most files changed from html to shtml. As I do routine checks in departmental directories, I noticed that some have saved both versions rather than deleting the old version. This creates problems for readers who use search engines to find your pages in that they often get the older version. So, if you are concerned about losing important past information, archive it somewhere on your computer, burn it to a CD or back it up some other way. Then delete the old files from your directory on Bigcat.

The house cleaning process also should include graphics and photos. They take up space and clutter up the joint. On the same note, your directory on Bigcat should not be used as a backup storage facility. There are other places available for that.

This is a great time to do a clean-up because the server administrators are starting the transition to a new server and it would be nice to only have to move necessary files.

If you need help with the house cleaning — on Bigcat, not at your house — let me know. We have helped a couple of departments already. In one case, we were able to reduce the number of items in the directory from over 400 to 48. Not only will that save space, but it will make it much easier for that departmental webmaster to maintain the site.

So, put on the music, grab your mouse and commence the BHP.

So, if anyone has questions about this, please contact Suzanne at sklaus@fhsu.edu or contact her at 5520. back to top

 

Network and Microcomputer Services
by Mark Griffin, Manager of Servers and Desktop Systems

Move to New Web Server

We are in the process of migrating our main FHSU web server to a new platform. We will be moving from an AIX based system running IPlanet web server software to a Linux based system running Apache web server software. This will move our web server to a more "standard" type of web server making support for new web applications a bit simpler. Additionally, we will be saving some money on support costs for AIX.

The problem with moving to a different platform is that there is a good possibility that some of the web pages will break. In an attempt to keep the number of problems to a minimum, we are asking that individuals check their web pages on the new server that is temporarily named (http://www3.fhsu.edu). You will need to go to your specific page to really test the web access. For example, the CTC web page is available at http://www3.fhsu.edu/ctc . We will be in this testing mode from now until the end of the semester. About a week after finals, we will make the cut over to the new server. If you do not have your pages tested before then, then you will be at the mercy of the CTC staff and the waiting line to get pages fixed after the cut over is made. If everyone can take the time over the next month or so to check their pages it will make the migration simpler for everyone in the long run. We appreciate everyone's help with getting this move done as quickly and painlessly as possible.

If you have questions regarding your web pages on the new server, please feel free to send me an e-mail at mgriffin@fhsu.edu or call me at 4026. Thank you for your time and cooperation. back to top

 

Spam

I have had several e-mails recently from various faculty and staff complaining about the pornographic spam that has been coming into their e-mail. I completely understand your frustration, and can assure you that we are trying to combat this problem. Our anti-spam appliance is still blocking a large portion of these types of e-mails, but spammers are relentless in constantly coming up with new ways to get around our filters. This will be a constant give and take situation. The spammers will get more stuff through for awhile, then we will catch up for awhile, then they will bypass us again. My best recommendation is to keep deleting this junk and please do not respond to these e-mails. Thank you for your patience and cooperation in dealing with this problem. back to top
 

Spyware/Adware/Malware --- What Is It and What You Can Do to Protect Yourself?
by Derek Johnson, Student Assistant Server Administrator

The past few years have been interesting for the Internet community. Between illegal file sharing, Trojans, viruses, worms, spam, and crackers (note: hackers are not the people who break into your computers), the Internet has almost become a "ghetto" of communications mediums. While many of these inflictions cause us great trauma when unprepared, I focus today on a growing and evermore popular threat to the afflicted Internet surfer: spyware and adware. Malware is often a term given to these two types of software, because they generally cause malicious problems with your computer. Fortunately for you Mac and Linux users out there, though there are threats out there aimed at your computers, the significant majority attack Windows 95 / 98 / ME / 2000 / XP / 2003 machines. back to top
 

Spyware

From Wikipedia, "strictly defined, spyware consists of computer software that gathers and reports information about a computer user without the user's knowledge or consent." Generally speaking, it's a program that explicitly and illegally tracks information on your computer, and could potentially obtain some very private data, including your social security number, credit card numbers, and passwords. Symptoms of Spyware may include, but are not limited to:
  • Slow surfing on the Internet
  • Unstable computer (crashes, blue screens, etc…)
  • Noticeable degradation in system performance back to top

Adware

Again, from Wikipedia, "Adware or advertising-supported software is any software application in which advertisements are displayed while the program is running." This program may not be visible to you as the user. It may run in the background without your knowledge. Symptoms of Adware may include, but are not limited to:
  • Unstable computer or degradation in system performance
  • Pop-ups without visiting a website, or having an Internet browser window open
  • Advertisements in task bars or title bars (Internet Explorer is commonly afflicted with this problem).
A distinction needs to be made between advertisements, and adware. While visiting a website, you may often experience another window opening with some form of solicitation. Though this is annoying and generally frowned upon by the Internet and programming communities, this does not necessarily mean you have spyware. If, however, you experience pop-ups even after your browser has been closed for a few seconds, then that may be a sign that you have some nasty programs to remove. back to top
 

How to Prevent Spyware/Adware

There are several ways you can prevent the installation of spyware.

1. If using Internet Explorer, never click "Yes" when asked to install extra software or ActiveX controls unless you are absolutely sure it is safe. For instance, if you have visited Macromedia's website to install Flash player, it is OK to click "Yes". Or, if you are visiting Windows Updates, it is generally OK. However, if visiting a website for the first time, and you are approached by a pop-up to install software, always click "No".

2. Use an alternative Internet Browser. The latest browser making headlines is Mozilla Firefox (http://www.mozilla.org). It is not as susceptible to the common ailments of Internet Explorer, such as ActiveX. However, this comes at a price. Some websites have been specifically coded for Internet Explorer (like Windows Update), so you must switch back and forth between browsers, depending on the website. Fort Hays State University's website is compatible with several different types of browsers.

3. Install Anti-Spyware software. Well, there's anti-virus, there was bound to be anti-spyware. Microsoft purchased company GIANT Software, and obtained some pretty great anti-spyware software. It's still in Beta, but the beta's better than any other anti-spyware available to date. The Full version is expected to be released in March, 2005, but you can download the beta by doing a search for "AntiSpyware" on Microsoft's website (http://www.microsoft.com).

4. When installing software, be sure to skim the End User License Agreement (EULA – yes, the long text at the beginning of a software installation that nulls the software company of all responsibilities) looking for mention of software designed to display advertisements or track your personal information. If you think a certain program installs piggybacking adware/spyware, don't install it and look for an alternative program to do the same thing. A good place to look for free/open-source software is SourceForge (http://www.sf.net).

5. Install a firewall, such as ZoneAlarm (http://www.zonelabs.com), to monitor your Internet activity and prevent intrusion from unwanted applications. Firewalls can also help stop adware/spyware from reporting information back to their central servers, meaning your information would be safe. The Windows Firewall will prevent incoming attacks, but will do nothing to stop outgoing information.

6. Make sure you have Antivirus installed, and keep it up to date! Check with your vendor to ensure that your auto-update feature is working properly.

7. You can try a blocklist file, which will prevent your computer from accessing certain IP addresses or websites. This can prevent the installation of spyware/adware, and/or the transmission of data from an already infected machine. However, blocklists are black & white, meaning it does not use any intelligence to block spyware. http://www.spywareguide.com/blockfile.php

8. Visit windowsupdate.microsoft.com at least once a week to check for the latest updates, or configure Automatic Updates (check Microsoft's website for more information on this). back to top

 

How do I Check for Spyware/Adware and Remove It?

As with most things, there are two different ways to remove this software: the easy way, and the hard way. There seems to be no middle ground.

The easy way…
* Visit this helpful site for instructions: http://home.earthlink.net/~doniteli/index73.htm

* Open Add/Remove Programs

* Search through the list of programs to see if you recognize any of them. For programs that you do not recognize, compare them to the list from the website above.

* If you find a program listed on the website, try to remove the application. Note, this may take several minutes to complete, depending on how deeply it integrated into your system.

* If you find a program that you don't know what it is, but it is not listed on the website, continue onto the hard way.

The Hard Way…
The hard way could also be called the "Brute Force" method. Basically, we're going to install an application that will search through your computer, find files that have been identified as known spyware/adware, and remove them. Do note that doing this may cause instability in your computer, depending on the type of infection.

* Download Microsoft AntiSpy (http://www.microsoft.com), AdAware (http://www.lavasoftusa.com), or Spybot S&D (http://www.safer-networking.org), and install it. All three are 100% free.

* Open the application and follow the instructions to perform a full system search for spyware/adware. I can't list the instructions here, as this document would be 30 pages long. Consult the respective vendor's website (check the forums, too) for more information on how to search for and remove spyware/adware. back to top

 

Frequently Asked Questions about Spyware/Adware:

Q: I get a pop-up telling me I have spyware. Is this true?
A: Probably not. These are usually advertisements trying to goad you into purchasing their product to remove spyware. Sometimes, these products are spyware themselves! Close the browser window, and ignore them.

Q: Can I get virus or spyware from a webpage?
A: Yes. Many times websites will use ActiveX to install their malicious code into your computer. Once it's installed, it integrates itself very deeply into the operating system, often causing instability and poor performance.

Q: I ran an adware/spyware remover, and now my computer is worse than it was before! What happened?
A: There are two possibilities for this. 1: the spyware/adware that was removed was integrated so deeply into your system (replacing system files), then when removing it, the operating system was still looking for the removed files. Unfortunately, this may mean you will have to reinstall your operating system. Consult with a technician for more details. 2: the program you used to remove spyware was spyware in and of itself. Uninstall the program, then download one of the recommended programs in this series.

Q: Which is worse: Spyware or Adware?
A: Actually, Adware isn't always that bad. For instance, when using CuteFTP, advertisements may be displayed in the program to help cover the costs of distributing the program for free. These ads are out of the way, and are safe to click. However, when it begins displaying ads when the program is closed, that's when the adware has crossed the line. Spyware is generally considered the worse of the two, because it's a "data miner," and can run without your knowledge.

Q: Is there a list of known applications that contain spyware and/or adware?
A: There are several lengthy lists of applications that contain spyware (search: list of spyware). Here are some examples: AOL Instant Messenger, AOL ICQ, Download Accelerator Plus, FlashGet, Ezula, Gator, Go!Zilla, Grokster, Hotbar, Kazaa, MySearchBar, Real Jukebox, and WeatherBug. If you are interested in a more comprehensive list, check eTrust's website: http://www3.ca.com/securityadvisor/pest/browse.aspx back to top

 

More Resources:

http://www3.ca.com/securityadvisor/pest/

http://www.cexx.org/adware.htm

http://www.spyware-support.com/resources/spyware-infected-applications.html

http://www.spywareguide.com/index.php

 

CTC HelpDesk News
by Nancy Cunningham, HelpDesk Supervisor

Wireless Internet Access Under Development

Wireless Internet access on the FHSU campus is growing, and has now been completed in several locations:
  • Forsyth Library
  • Rarick Hall (all of second floor and most of first and third floor)
  • Memorial Union (most of first floor, selected rooms on second floor)
  • Tomanek Hall (most of first floor, selected areas on second floor and third floor)
  • Davis Hall (most of the building).

There are plans to put wireless access in all of the public areas in every academic building during 2005 starting with Stroup Hall. All wireless networks on campus require an 802.11b or 802.11g wireless card to connect.

There is no charge for wireless Internet service. It is available to current students, faculty, and staff. For more information or to set up your wireless account, contact Dan Pfeifer at dpfeifer@fhsu.edu or (785) 628-4038 or stop by the CTC HelpDesk. back to top

 

FHSU Recommendations for New Computer Purchase

If you are considering the purchase of a new computer, you may wish to review FHSU's Recommendations for New Computer Purchase Web page, located at www.fhsu.edu/ctc/helpdesk/new_computer.shtml. back to top
 

How secure are YOUR passwords? (http://www.fhsu.edu/ctc/HelpDesk/securepassword.shtml)

Your passwords are only as secure as you make them. Think for a moment about the types of information your passwords are protecting. Anyone who can guess your passwords can access your information or pose as you, and you can be held responsible for anything they might do. How secure are your passwords? – Ask yourself:

* Do my passwords have at least 6 characters?

* Are they easy to guess?

* Do my passwords contain all lower case letters?

* Have I used any of the following as a password: login name, birthday, phone number, social security number (or part of it), or someone's name?

* Have I ever shared a password with others?

* If someone else learned my password, did I change it?

* When was the last time I changed my passwords?

Here are some simple password rules to follow:

* DO use at least 6 characters in a password; 8 characters would be even better.

* DO use both upper and lower case, with alphanumeric and special characters.

* DO use a password that is easy for you to remember, but hard for someone else to guess.

* DO use a password that you can type quickly, without having to look at the keyboard. Also try to make it difficult for someone to follow if they are watching you type.

* DO change your passwords frequently – a good rule of thumb is to change them at least every six months. Passwords to sensitive information should be changed more often.

* DO change passwords or remove access to systems that departing employees have used.

* DON'T give your passwords to ANYONE. If others need access, they should obtain their own passwords.

* DON'T write passwords down. This is as good as giving them to anyone who finds them. If you need to write a password down until you can remember it, keep it in a safe place – and then shred it after you have memorized it.

* DON'T use a name, login name, date, phone number, address, social security number, etc. Also, NEVER use the word "password"!

* DON'T put a space in your password. Spaces and some special characters may not work in some systems.

* DON'T use the same password for everything. While it is sometimes OK to use the same password for multiple systems, choose unique passwords to protect sensitive information.

* DON'T save your password in e-mail clients or other programs, such as online services. While this may be OK for less sensitive uses, it generally is not a good idea. It can be relatively easy for others to obtain passwords from inside these programs. Some viruses can also access and distribute passwords.

If you have forgotten a password or need help changing a password for a Fort Hays State University system, contact the CTC HelpDesk for assistance. back to top

 

Tips for choosing good passwords:

* Choose a line from a song or a phrase that you can remember. Then create a password with at least 8 characters, using upper and lowercase letters and numbers to represent each word. For example: "You eat ice cream for desert" could be: uEtiC4dT

* Use a keystroke sequence that is easy to remember, but not easy to guess or follow, with numbers or symbols and alternating case, such as: {pO9SdE3 (Try it!)

* Be creative. Intentionally "twist" or misspell a word, substituting numbers or special characters. For example, "information" could be transformed into: ouT4mA$huN

Use this site to "rate" how secure your password is. We suggest entering a password that is similar to your password (don't enter your actual password).

SecurityStats.Com Password Strength Meter http://www.securitystats.com/tools/password.php

Sources

The following sources were used for this article and are recommended if you wish to learn more about how to choose good passwords:

Australian Computer Emergency Response Team: http://www.auscert.org.au/render.html?it=2260

Geodsoft.com: http://geodsoft.com/howto/password/

Massachusetts Institute of Technology: http://www.mit.edu/afs/sipb/project/doc/passwords/passwords.html

SecurityStats.Com: http://www.securitystats.com/tools/password.php

University of Chicago: http://security.uchicago.edu/docs/userpassword.shtml

University of Maryland: http://www.cs.umd.edu/faq/Passwords.shtml

 

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