Know Issues
Current Issues - Updated Monday, Oct. 29, 2012
The following known issues will be resolved by upcoming system upgrade:
- Grade Center columns associated with gradable discussion forums
can't be deleted.
- Cells in last row of Grade Center are inaccessible in Internet
Explorer 8 and 9.
- Announcement emails are not sent from courses containing a
colon in their name.
- Grade Center columns created with a category of "No Category"
causes the "Needs grading" functionality not to work.
Issues Resolved by the System Update on August 2nd, 2011
- The latest versions of Internet Explorer (IE9), Mozilla Firefox (4)
and Google Chrome are not compatible with Blackboard.
- Cells in last rows of Grade Center are inaccessible in Internet
Explorer 8.
- The Quick Column Information box will disappear when the
horizontal scroll bar is placed to the far left.
- Calendar displays incorrectly in IE in date picker and in
calendar view by month.
- Newly created URL links created in the Text Editor with the
Open in New Window option selected don't open in a new window;
they open in the existing window.
Issues Resolved by the System Update on May 17, 2011
| Issue Description |
|
Resolution or Workaround |
YouTube Mashup Issue
YouTube changed a part of their API (Application Programming Interface), so that the search feature of Blackboard's Mashup tool no longer communicates properly with YouTube's servers. Existing mashups (Flickr Photo and SlideShare Presentation) still work. |
|
Resolved by the system update scheduled on May 17, 2011.
Workaround: Access YouTube directly, then copy the Embed code from the video you wish to display in your course. Please click on the link below to view how to embed You Tube Videos into Blackboard. http://www.youtube.com/watch?v=NGh9n1yyCdI |
| Issue Description |
|
Resolution or Workaround |
Course Copy Issue
Copied Courses containing
links to original courses which gives students an error message stating they don’t have permission to access content. |
|
Resolved by the system update scheduled on May 17, 2011.
Workaround: Re-upload the associated files. If the error message appear in most of the course area, contact CTELT for assistance. |
| Issue Description |
|
Resolution or Workaround |
Open File Issue
If a file is attached in an an assignment with a ';' or '#' symbol in the name, a "404 NOT FOUND" error will come up, and the file cannot be viewed. |
|
Resolved by the system update scheduled on May 17, 2011.
Workaround: Don't use spaces, commas, pound signs (#), question marks, equal signs, dashes or any other special characters in your file names. |
| Issue Description |
|
Resolution or Workaround |
Broken Tool Link Issue
A course tool link (Discussion Board, Blog, Journal, Wiki, etc.) in content area will be broken if the link has been edited and re-submitted. The users will receive an error message:
An error occurred. Contact the System Administrator. |
|
Resolved by the system update scheduled on May 17, 2011.
Workaround:
Delete the tool link and create a new one. |
| Issue Description |
|
Resolution or Workaround |
| For individual (private) Journals, students will only see their current week's or month's journal entries, and they do not see an Index Panel for selecting a previous week's or month's entries to view. |
|
Resolved by the system update scheduled on May 17, 2011.
Workaround:
To make previous entries visible to the students, the instructor can comment on them. Group journals do not experience this issue. |
| Issue Description |
|
Resolution or Workaround |
| Students receive error message when trying to view SafeAssignmentsfeedback in My Grades page. |
|
The workaround is to head back to the view/complete link where students submit their assignment to view the feedback. The problem will be fixed in a future release. |