Blackboard 9.1 Known Issues
Current Issues - Updated Monday, July 25, 2011
The following known issues were resolved by the system update scheduled on August 2nd, 2011:
- The latest versions of Internet Explorer (IE9), Mozilla Firefox (4) and Google Chrome are not compatible with Blackboard.
- Cells in last rows of Grade Center are inaccessible in Internet Explorer 8.
- The Quick Column Information box will disappear when
the horizontal scroll bar is placed to the far left.
- Calendar displays incorrectly in IE in date picker and in calendar view by month.
- Newly created URL links created in the Text Editor with the Open in New Window option selected don't open in a new window; they open in the existing window.
Issues Resolved by the System Update on May 17, 2011
| Issue Description |
|
Resolution or Workaround |
YouTube Mashup Issue
YouTube
changed a part of their API (Application Programming Interface), so
that the search feature of Blackboard's Mashup tool no longer
communicates properly with YouTube's servers. Existing mashups (Flickr
Photo and SlideShare Presentation) still work. |
|
Resolved by the system update scheduled on May 17, 2011.
Workaround: Access
YouTube directly, then copy the Embed code from the video you wish to
display in your course. Please click on the link below to view how to
embed You Tube Videos into Blackboard. http://www.youtube.com/watch?v=NGh9n1yyCdI |
| Issue Description |
|
Resolution or Workaround |
Course Copy Issue
Copied Courses containing
links to original courses which gives students an error message stating they don’t have permission to access content. |
|
Resolved by the system update scheduled on May 17, 2011.
Workaround: Re-upload the associated files.If the
error message appear in most of the course area, contact CTELT for assistance. |
| Issue Description |
|
Resolution or Workaround |
Open File Issue
If a file is attached in an an assignment with a ';' or '#' symbol in the name, a "404 NOT FOUND" error will come up, and the file cannot be viewed. |
|
Resolved by the system update scheduled on May 17, 2011.
Workaround: Don't
use spaces, commas, pound signs (#), question marks, equal signs,
dashes or any other special characters in your file names. |
| Issue Description |
|
Resolution or Workaround |
Broken Tool Link Issue
A course tool link (Discussion Board, Blog, Journal, Wiki, etc.) in content area will be broken if the link has been edited and re-submitted. The userswill receive an error message:
An error occurred. Contact the System Administrator. |
|
Resolved by the system update scheduled on May 17, 2011.
Workaround:
Delete the tool link and create a new one. |
| Issue Description |
|
Resolution or Workaround |
| When trying to "Save Draft" within a graded Discussion Board Forum students may receive a red error message. |
|
Resolved by the system update scheduled on May 17, 2011.
Workaround:
Please advise students not to use this feature at this time. |
| Issue Description |
|
Resolution or Workaround |
| For
individual (private) Journals, students will only see their current
week's or month's journal entries, and they do not see an Index Panel
for selecting a previous week's or month's entries to view. |
|
Resolved by the system update scheduled on May 17, 2011.
Workaround:
To make previous entries visible to the students, the instructor can
comment on them. Group journals do not experience this issue. |
| Issue Description |
|
Resolution or Workaround |
| Students receive error message when trying to view SafeAssignments feedback in My Grades page. |
|
The workaround is to head back to the view/complete link where students submit their assignment to view the feedback. The problem will be fixed in a future release. |