FAQ's

• Contact CTELT direct at 785-628-4194

Tips for Faculty for locating students in Blackboard:

- All students are added to Blackboard within two business days of completing enrollment at FHSU, so you may need to wait one day before adding students who recently enrolled.

- To enroll a student in a course, click on the Welcome tab. Then, under My Courses, click on the course you wish to work with. Click on Control Panel and select Enroll User. You may search by last name, username, or e-mail address. We recommend using the Username option (make sure to click the Username button below the search window before clicking Search). A student's username can be found on CICS Student Screen 12 or by using the Directory Search located at https://tigertracks.fhsu.edu. The TigerTracks username is the first portion of the student's FHSU E-Mail Address (Scatcat address).

- If a student has already been added to your class in Blackboard; the student will not be displayed in the Enroll User Search. To view the list of students currently enrolled in your course, go to the Control Panel and select List Modify Users.

- If you cannot find a student when searching by last name, there is a possibility that a student's name has been changed on the student's official student record on CICS, and Blackboard has not yet been updated. Try searching for the student in Blackboard using the TigerTracks username or the Maiden name (available on CICS Student Screen 12). To search by username, make sure to click the Username button below the search window before clicking Search. The TigerTracks username is the first portion of the student's FHSU E-Mail Address (Scatcat address).

- Students with questions about changing their TigerTracks username/Scatcat e-mail address can be referred to: http://www.fhsu.edu/ctc/helpdesk/namechange.shtml

For further assistance with enrolling students in Blackboard, Faculty should contact CTELT at 785-628-4194