| Department
of Management and Marketing |
Michael
Martin
Instructor
of Management and
Marketing |
 |
| Contact
Information: |
| Office:
|
McCartney
Hall 216 C |
| Office
Phone: |
785-628-5368 |
| E-Mail: |
mjmartin@fhsu.edu |
| |
|
| Degrees: |
|
| M.B.A.
Fort Hays State University, 1990 |
| B.S.
Marketing, Kansas State University, 1986 |
| |
| Courses
Taught: |
| Marketing
Principles (MKT 301) |
| Management Principles (MGT 301) |
|
| Strategic
Selling (MKT 302) |
|
| Customer Service and Relationship Management (MKT 603) |
| Total Quality Management (MGT 608) |
| Management and Marketing Concepts for MBAs (MBA 802) |
Since receiving
an MBA from FHSU in 1990, Mr. Martin has led field service personnel,
sold business-to-business, and trained employees and customers in
the retail and manufacturing industries. He was an assistant retail
manager and was selected as a regional trainer in Customer Service
for the Nash Finch Company. As a Customer Support Specialist for
Checkpoint Systems, Mr. Martin coordinated technical service, training,
and product orders for 130 stores in a four-state area. During this
time, he was voted by his peers to develop compliance standards
for current and future Checkpoint customers.
|
