Tiger Tech Support

Contact Us

CTC HelpDesk   •  Learning Commons   •  CTELT   •  Tiger Info Call Center


CTC HelpDesk
 CTC HelpDesk image

The Computing and Telecommunications Center (CTC) HelpDesk provides technical assistance with accessing and using FHSU systems, including:

  • TigerTracks Web Portal
  • FHSU E-mail
  • On-campus Internet
  • Online Software Center
  • Virus assistance
  • Blackboard support for students
  • Additional support for faculty/staff:
    • TigerCentral (Faculty Portal)
    •  Media Equipment Checkout
    • Mediated classroom support
    • PC support
    • Network, telecommunications, and administrative systems access
    • Administrative systems training
  • and more!

We encourage you to become acquainted with the CTC HelpDesk staff. The HelpDesk is the place to go if you're having FHSU account problems. We also provide password assistance, information about FHSU computing policies, and referral information for any technical questions you might have. Let us help make your FHSU experience a successful one!

Location: Tomanek Hall 113
Phone: 785-628-5276 or 1-800-628-FHSU (3478)
Email: helpdesk@fhsu.edu
Hours

Faculty/Staff Media Equipment Checkout
Phone: 785-628-5521


The Learning Commons
 TLC banner

The Learning Commons provides help to FHSU students on all aspects of technology and learning, including:

  • troubleshooting computer and software problems
  • providing training on key software
  • giving advice on hardware and software purchase
  • equipment loans (laptops, cameras, projectors)
  • smart room reservations
  • and more!

We're also where you are - online. Find us on Facebook and Twitter for the latest news bits and tips on technology.

Location: Forsyth Library
Phone: 785-628-5494
Email: tlc@fhsu.edu
Skype: fhsutlc
Hours: M-Th 8-8, Fri 8-7; closed summer, weekends, and holidays


CTELT
 ctelt-banner

 The Center for Teaching Excellence and Learning Technologies is an academic support unit providing training, support, resources and services including:

  • technology training
  • technology support
  • media productions
  • media support services
  • individual consultations
  • and more!

We are available to all FHSU faculty and staff, offering services to support the university's academic initiatives and promote teaching excellence.

Location: Forsyth Library 060
Phone: 785-628-4194
Standard Hours: M-F   8-4:30
Summer Hours:  M-TH 7-5:30
Closed Weekends and Holidays


Tiger Info Call Center
 Tiger Info Call Center Image

If you don't know who to talk to, the Tiger Info Call Center is here for you, seven days a week! We have all the general information about campus events, tours and departments.  We also provide referral and directory services to help you locate the right department or person for more detailed information.  In addition, we can help you with applying for admission, ordering textbooks, enrolling for classes, and using various FHSU online services.

Phone: 1-800-628-FHSU (3478)   •  785-628-3478   •  785-628-4000   •  press "0" from any campus phone
Email: tigerinfo@fhsu.edu
Hours


CTC HelpDesk   •  Learning Commons   •  CTELT   •  Tiger Info Call Center

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