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Contact TigerTech 


Phone Support:
785-628-3478
800-628-3478

Walk-in Assistance:
127 Tomanek Hall

*Holiday/School Break Hours*

Phone/Online Chat Hours:
Mon-Thurs: 7:30am - 8:00pm
Friday: 7:30am - 4:30pm
Saturday: 9am - 5pm
Sunday: Noon - 8pm 

Walk-in Hours:
Mon-Fri: 8am - 4:30pm

Basic Computer Maintenance

Maintaining Current Anti-Virus Software/ Malware Software

 Make sure your computer's software and applications are all up to date on all updates. Scan your computer frequently to prevent viruses. The most popular FREE Anti-Virus/Malware software is listed below.

For PC:

For Mac:

 Installing Operating System Updates

 It is also important to install the latest operating system updates, as recommended by the developer of your operating system.

For PC:

  • Open Internet Explorer
  • Select Tools
  • Select Windows Update

 For Mac:

  • Select Apple Menu
  • Select Software Update

Clearing Cache Internet Browser

 Follow these steps to clear the cache in your browser(s).

  1. Open your browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc...).  For Safari, see Step 6.
  2. Press Ctrl+Shift+Delete.  This will open the cache settings window for your browser.
  3. Carefully review the options presented and select the settings you wish to clear. 
    Note:  In Internet Explorer, make sure to uncheck "Preserve Favorites website data".
  4. After clearing the cache, close all browser windows to ensure that the changes take effect.
  5. Repeat these steps for other browsers as needed.
  6. To clear the cache using Safari:  Open Safari.  In the upper left corner, click on Safari and choose Empty Cache.  Close all Safari windows to ensure that the changes take effect.

    For more detailed instructions for clearing the cache in your browser, see:
    www.wikihow.com/Clear-Your-Browser's-Cache 

*FHSU does not endorse any particular anti-virus or anti-malware solution, and other companies not mentioned here may provide comparable programs. Third-party programs listed here are not affiliated with Fort Hays State University or TigerTech, and while we feel it is very important to use anti-virus and anti-malware programs, we cannot make any guarantees regarding their use.

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