In order to view the Tegrity presentations, you must follow these 4 steps in order.

Step 1: The Tergrity presentations require the Windows Media Player 5.2 or newer. Ensure your computer has Windows Media Player version 5.2 or newer, and is functioning. You can check the version by going to “Help” and then “About Windows Media Player”, making sure it is 5.2 or above.
If not in concordance, please download a newer version from:
http://www.microsoft.com/mediaplayer

Step 2: Ensure that Internet Explorer is version 4.01 or newer, and is functioning. You can check the version by opening Internet Explorer and going to “Help” and “About Internet Explorer”.

The Netscape browser is not always compatible with Tegrity lectures and may not play correctly or at all.

If not in concordance, please download a newer version from:
http://www.microsoft.com/windows/ie

Step 3: You must install the newest version of the Microsoft Java Virtual Machine and the Media Player Codecs before viewing Tegrity presentations:

- MS Java Virtual Machine
- MPEG 4 Codec for Windows Media
- Screen Recording Codec
- VDO Codec for Windows Media

Step 4: Tegrity is not compatible with Sun Java; please make sure that it is not enabled. Open Internet Explorer, go to Tools and then Internet Options; click on the “Advanced” tab and scroll down to make sure there isn’t a check mark in any box next to anything with a Sun Java label. Usually found under the heading of Sun Java, or Java. If there is a check, please remove it and click on “Apply” and/or “OK”.

PLEASE NOTE: You may not have a "Java (Sun)" option. If this is the case, please ignore this step.

When you launch a Tegrity presentation, you will see this box on the left side of the screen:

Click on the "28k" link to start the presentation.

TECHNICAL SUPPORT

Assistance is available by phone at 1-800-628-FHSU or by email at support@fhsu.edu