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Supervising with Confidence

Not currently scheduled


With a unique combination of theory and experiential learning tools, this workshop focuses on five fundamental supervisory skills. Participants are taught a framework for developing their supervisory skills using a learning instrument, a hands-on game, and small-group activities. They learn about the five key skills and practice strategies within each of the skill areas: Guiding the Work, Organizing the Work, Developing Your Staff, Managing Performance, and Managing Relations.

Learning Outcomes:

  • Learn the role of the supervisor while differentiating between effective and ineffective supervisors
  • Define and identify the five effective supervisory skills
  • Identify the skills used to increase employee motivation and engagement
  • Identify the steps used in effective planning
  • Describe ways to handle shifting priorities
  • Describe several important aspects of setting goals
  • Identify skills used to supervise employee performance
  • Discuss best practices as it relates to performance appraisals
  • Describe ways to strengthen relationships with your employees and others


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