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Not currently scheduled

Overview

Following the introduction of the five fundamental supervisory skills, participants will use theory & practice to dive deeper into: Guiding the Work, Organizing the Work, Developing Your Staff, Managing Performance, and Managing Relations. Practical tools will be introduced and discussed to equip managers to lead, manage, and develop their employees. This workshop will benefit current supervisors, people recently promoted to supervisor, and anyone targeted for a future supervisor promotion.

Learning Objectives

  • Prepare goals from strategic planning process and personal analysis
  • Outline daily work priorities through effective use of time management skills
  • Compare and contrast the five conflict management styles and explain their differences
  • Differentiate informal and formal performance appraisals and use them accordingly
  • Summarize the six step model for difficult conversations and give examples of each step
  • Identify differences between a leader and manager and how they are complementary
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