Managing Conflict in the Workplace
Not currently scheduled
Overview
This three and a half hour training will discuss the common roots of workplace conflict and management strategies. Practical tips on how to give critical feedback and how to communicate through conflict will be offered. By the end of the workshop, participants will be able to harness the power that conflict has to contribute to organizational innovation and stronger relationships.
Learning Objectives
- Understand common causes of workplace conflict
- Assess personal conflict styles
- Learn best practices for offering critical feedback
- Review the 9-step process for having a difficult conversation