Contact TigerTech

live chat software

Phone Support:

Walk-in Assistance:
127 Tomanek Hall

*Holiday/School Break Hours*

Phone/Online Chat Hours:
Mon-Thurs: 7:30am - 8:00pm
Friday: 7:30am - 4:30pm
Saturday: 9am - 5pm
Sunday: Noon - 8pm 

Walk-in Hours:
Mon-Fri: 8am - 4:30pm

TigerNetID FAQ's


We've compiled a list of the most frequently asked questions that we have received about this project. Please reach out to someone in the Technology Services department if you have a question that is not answered on this page.  We'll continue to provide more FAQ's based on additional questions received.

Frequently Asked Questions

What is a TigerNetID?

How do I activate my TigerNetID?

How can I tell if I've activated my TigerNetID?

What are the password requirements for my TigerNetID?

How do I find my TigerNetID username?

What is my initial password?

Do I need to type @fhsu.edu or @mail.fhsu.edu after my TigerNetID username?

How can I reset my TigerNetID password after I've activated my account?

How can I change my security questions after I've activated my account?

Where can I learn more about Office 365?

Are students moving from G-mail to Outlook?

What systems use your TigerNetID?

I fell for a phishing scam, or my account has been compromised. What do I do?

Other Resources and Guides

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