Faculty/Staff Wireless Registration

TigerNetFacultyStaff network is a private network and is restricted to students. For assistance with making private information public to students please send a CTC Request for Services to the Network and Servers section. If you are unable to connect after the following instructions for your device please contact TigerTech.

To connect to the TigerNetFacultyStaff wireless network, choose your device and follow the instructions:

How to Disconnect from Wireless After a Password Change

Computer:

  1. Start Network and Sharing Center.
  2. In the Tasks pane, click Manage wireless networks.
  3. Right-click the connection you want to delete, and then click Remove network.
  4. In the Manage Wireless Networks - Warning dialog box, click OK.
  5. Reconnect with new TigerNetID Username and password using the correct steps on the other side.

Android:

  1. Select Wi-Fi settings in the setting menu.
  2. Select TigerNetFacultyStaff.
  3. Choose the Forget option.
  4. Reconnect with new TigerNet ID Username and password using the correct steps on the other side.

iOS:

  1. Open the Settings app and head to “Wi-Fi” settings as usual.
  2. Look for TigerNetFacultyStaff, then tap on the (i) info button.
  3. Tap “Forget this Network” then confirm to drop the network from the list by tapping on “Forget”.
  4. Reconnect with new TigerNet ID Username and password using the correct steps on the other side.

Windows Phone:

  1. Go to Settings, WiFi. Then, tap the advanced button.
  2. Tap and hold on TigerNetFacultyStaff. Then, tap delete.
  3. Reconnect with new TigerNet ID Username and password using the correct steps on the other side.

Windows XP

  1. Open the Control Panel by clicking Start, Settings, and then Control Panel.
  2. On the left side of the window, click Switch to Classic View. (If you don't see this option, you're already in Classic View.)
  3. Double-click on Network Connections. Right-click on Wireless Network Connection, and then choose Properties.
  4. Select the Wireless Networks tab. If you see TigerNetFacultyStaff listed under Preferred Networks, skip to step 5. Otherwise, continue with step 4.a.
    a. Click Add
    b. For the Network Name (SSID) entry, type: TigerNetFacultyStaff (type it exactly as shown)
    c. Click OK.
  5. Under Preferred Networks, Select TigerNetFacultyStaff, and then click Properties.
  6. Click on the Authentication tab. Make sure both Authenticate as computer... and Authenticate as guest... are NOT selected. For EAP Type, select Protected Eap (PEAP) and then click Properties.
  7. Unselect Validate server certificate.
  8. Under Select Authentication Method, make sure Secured Password (EAP-MSCHAP v2) is selected.
  9. Select Enable Fast Reconnect and then click Configure.
  10. Unselect Automatically use my Windows logon name and password..., and then click OK four times.
  11. A bubble will appear in the lower right corner of your screen asking for credentials to connect to the wireless network. Click once on the bubble (do not click on the "X" - doing so will close the bubble, and you'll have to wait awhile for another one to appear).
  12. Type your FHSU network username and password in the dialog box that appears and then click OK. Do not type anything in the domain.
  13. Typically, it will take no more than 5 seconds to verify your identity to the network and obtain an IP address. However, the first time may take anywhere from 5 to 30 seconds.
  14. Another bubble will appear. Click on it and accept the certificate that appears in the new pop-up window.
  15. Completion of the previous step should have resulted in a successful configuration of your computer for access to TigerNetFacultyStaff.

Windows Vista / 7 / 8

  1. Click on the Wireless Network icon to view available networks.
  2. Click Connect to a Network.
  3. Select the TigerNetFacultyStaff network and click Connect.
  4. Click Enter/select additional log on information.
  5. Type in your TigerNetID and password (if prompted) and select OK.
  6. When prompted to validate the certificate, click OK.
  7. After you are connected to TigerNetFacultyStaff, place a checkmark in the box next to Save this network.

Macintosh OS 10.3 and 10.4

  1. Click on the Open Apple at the top left corner of your screen, and then choose System Preferences. Click on the Network icon.
  2. Click on the Show drop-down arrow and choose Network Port Configurations.
  3. Verify that Airport has a checkmark beside it. You may want to click and drag Airport to the top of the list.
  4. Click on the Show drop-down arrow and choose Airport.
  5. If the Airport tab is not selected, click on it. Verify that By default, join: is set to Automatic. If you see an Allow this computer to create networks box, make sure it is not checked. Verify that Show Airport status in menu bar is checked.
  6. Click on the TCP/IP tab. Click on the Configure IPv4 drop-down arrow and choose Using DHCP. You may be prompted to apply changes; if so, click Apply.
  7. Click on the Show All icon or button in the upper left corner of the window, and then click on the Sharing icon (located in the Internet & Network section of the window). Enter your desired Computer Name.
  8. Click on System Preferences from the menu and choose Quit System Preferences.
  9. Click on the Airport Status icon (it looks like an upward "wave") on the right side of the menu bar and choose Open Internet Connect. (An alternative way to open Internet Connect is to go into System Preferences, click on the Network icon, select AirPort, and then click Connect.)
  10. Click on the 802.1x icon. (This is a lock-shaped icon titled 802.1x at the top of the Airport status window.) If you do not have an 802.1x icon, go to Step 16. Next, click on the Configuration drop-down arrow and choose Edit Configurations.
  11. If you do not have any existing wireless connections on your computer, enter TigerNet in the Description field (replacing 802.1X Configuration). If you have other wireless configurations, click the '+' (plus) button to add a new configuration, and then enter TigerNetFacultyStaff in the Description field. Verify that the Network Port is set to Airport. Enter your NigerNetID User Name and Password in the appropriate fields. Enter TigerNetFacultyStaff in the Wireless Network field. (Important: Type TigerNetFacultyStaff exactly as shown!)
  12. Next, place a check mark next to PEAP, TTLS, and MD5. Remove any checkmarks next to TLS and LEAP. Click and drag PEAP, TTLS,and MD5 to the top of the list in the order listed. Click OK when finished.
  13. Click Connect. The computer will attempt to connect to the wireless network and retrieve the necessary security certificates. If a Certificate message appears asking you to review the security certificates, click Accept All. Typically, it will take no more than 5 seconds to verify your identity to the network and obtain an IP address. However, the first time may take from 5 to 30 seconds.
  14. To close your connection, click Disconnect (in the 802.1X window). To close the Internet Connect window, click on Internet Connect from the menu and choose Quit Internet Connect. If you wish to turn the Airport wireless network services on or off, click on the Airport Status icon on the right side of the menu bar and choose Turn Airport Off (On).
  15. Whenever you wish to connect to the TigerNetFacultyStaff network, click on the Airport Status icon. Turn Airport Status on, open Internet Connect, and select the TigerNetFacultyStaff network.
Instructions for setup if you do not have an 802.1x icon:
  1. Click on the Network drop-down arrow and choose Other.
  2. In the Network Name field, type TigerNetFacultyStaff. (Important: Type TigerNetFacultyStaff exactly as shown!)
  3. Click on the Wireless Security drop-down arrow and choose 802.1X WEP.
  4. Enter your User Name and Password in the appropriate fields. Ensure that the 802.1X Configuration field is set to Automatic. Click OK to connect.
  5. The computer will attempt to connect to the wireless network and retrieve the necessary security certificates. If a Certificate message appears asking you to review the security certificates, click Accept All. Typically, it will take no more than 5 seconds to verify your identity to the network and obtain an IP address. However, the first time may take from 5 to 30 seconds.
  6. To close your connection, click Disconnect (in the 802.1X window). To close the Internet Connect window, click on Internet Connect from the menu and choose Quit Internet Connect. If you wish to turn the Airport wireless network services on or off, click on the Airport Status icon on the right side of the menu bar and choose Turn Airport Off (On).
  7. Whenever you wish to connect to the TigerNet network, click on the Airport Status icon. Turn Airport Status on, open Internet Connect, and select the TigerNetFacultyStaff network.

Macintosh OS 10.5 or higher

  1. Click on the Airport Status icon on the right side of the menu bar at the top of your screen.
  2. Select TigerNetFacultyStaff from the list of available networks to join.
  3. Type your TigerNetID User Name and Password in the appropriate fields of the dialog box that appears and then click OK.
  4. If a Certificate message appears asking you to review the security certificates, click Show Certificate, then click Trust and select Always Trust.  Typically, it will take no more than 5 seconds to verify your identity to the network and obtain an IP address. However, the first time may take from 5 to 30 seconds.
  5. If you ever wish to turn the Airport wireless network services on or off, click on the Airport Status icon on the right side of the menu bar and choose Turn Airport Off (On).
  6. Whenever you wish to connect to the TigerNetFacultyStaff network, click on the Airport Status icon. Turn Airport Status on and select the TigerNetFacultyStaff network.
If you are frequently experiencing trouble connecting to TigerNetFacultyStaff, try the following...
  1. Click on the Open Apple at the top left corner of your screen, and then choose System Preferences.  Click on the Network icon.
  2. Choose Airport from the column on the left.
  3. Click on Advanced.
  4. Click on the TCP/IP tab.  Click on the Configure IPv4 drop-down arrow and choose Using DHCP.  Then click on the Configure IPv6 drop-down arrow and choose Off.

Android

  1. From the main Android menu, tap Settings.
  2. Tap Wireless & networks.
  3. Tap Wi-Fi settings.
  4. Under Wi-Fi networks, tap TigerNetFacultyStaff.
  5. When the Connect to TigerNetFacultyStaff screen appears, select the following information:
    • EAP method: PEAP
    • Phase 2 authentication: MSCHAPV2
    • CA certificate: N/A
    • Client certificate: N/A
    • Identity: <your TigerNetID>
    • Anonymous identity: <leave blank>
    • Wireless password: <your TigerNetID password>
  6. Tap the Connect button.

iOS

  1. From the home screen, tap Settings.
  2. Tap Wi-Fi.
  3. Ensure the Wi-Fi slider is on, then choose TigerNetFacultyStaff.
  4. You will be prompted for a username and password. Enter your TigerNetID and tap the Join button in the upper right corner of the screen.
  5. Accept the certificate, even though it may say it is not signed.

Windows Phone

  1. Tap Settings.
  2. Tap Wi-Fi.
  3. Ensure Wi-Fi is On.
  4. Tap TigerNetFacultyStaff.
  5. You will be prompted for a username and password. Enter your TigerNetID and tap Done.

Contact TigerTech

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