Contact TigerTech

live chat software

Phone Support:

Walk-in Assistance:
127 Tomanek Hall

*Holiday/School Break Hours*

Phone/Online Chat Hours:
Mon-Fri: 7:30am-5:00pm

Walk-in Hours:
Mon-Thurs: 7:30am - 5:00pm
Fri: 7:30am - 11:30am


Accessing Lotus Notes from Off Campus using iNotes

Lotus Notes is the official e-mail system used by all Fort Hays State University employees. To obtain an account, the department chair or administrative assistant must submit a Request for Services to request initial computing accounts for the new employee (see Information for New Faculty and Staff for details).

How to Access iNotes

  1. Open an Internet browser and go to the FHSU Home Page.
  2. Click on the Faculty/Staff link at the top of the page, and then click on Lotus Notes. A User Name and Password prompt should appear.
  3. In the User Name box, enter your TigerNetID. In the Password box, enter your password. Because Lotus Notes and TigerTracks are separate systems, the same usernames are assigned for both systems but they may have different passwords.
  4. Click OK. A message appears indicating that your mail file is loading; please wait. After a short wait, your iNotes menu will be displayed.
    • Occasionally when logging in, you may receive prompts asking if you want to install Lotus Notes Domino Applets or ActiveX controls. Respond Yes to these prompts, as this enables the application to run properly.
    • If you are unable to send messages or experience other problems, try using Lite Mode (click on Full on the toolbar in the upper right corner and select Lite Mode).
  5. The Inbox lists messages you have received. To open a note, double-click on it. Click on the buttons or drop-down menus displayed at the top of the note to Reply, Forward, etc.
  6. When you are finished using iNotes, click Logout (in the upper right corner) and follow any prompts.

For Assistance or More Information…

If you need further assistance using iNotes, please contact Mark Griffin.

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