Contact TigerTech

Phone Support:

Walk-in Assistance:
127 Tomanek Hall

*Holiday/School Break Hours*

Phone/Online Chat Hours:
Mon-Thurs: 7:30am-8:00pm
Fri: 7:30am-4:30pm
Sat: 9:00am-5:00pm
Sun: 12:00pm-8:00pm

Walk-in Hours:
Mon-Fri: 8:00am - 4:30pm

Residence Hall Network Connection Policy

Residence Hall Network Connection Information

By connecting your computer or device to an FHSU network, you agree to comply with the requirements stated in this policy.

University Authority and Responsibility

The University will make reasonable efforts to ensure availability of the network at all times, but makes no guarantee. Access will sometimes be unavailable due to power failures, network failures, system testing and maintenance or other special circumstances. University staff are responsible for network health up to the data jack in the residence halls.

The University Reserves the Right To:

  • Control the bandwidth allocation of recreational or non-academic traffic.
  • Monitor traffic on the network to maintain integrity and performance of the network.
  • Deny user or computer access to the network when used for illegal or unethical activities, or if the integrity of the network is threatened.

Student Responsibility

1. Ensuring that his/her computer meets the hardware and software requirements.

  • 10/100/1000 Ethernet adapter
  • CAT5e Ethernet patch cable
  • Anti-virus software configured to update automatically
  • Operating system configured to update automatically

2. Connecting his/her computer to the network.

3. Registering their device(s) using the online enrollment system.

4. Complying with the University's Acceptable Use of Computing Resources Policy (PDF).

5. Legal and ethical use of his/her computer on the network.

Other Requirements

  • Students may register up to five devices through the online enrollment system. Additional registrations or changes may be made by contacting TigerTech. All registrations are automatically cleared each year during the interim session between the summer and fall semesters.
  • Switches and hubs are allowed in the residence areas. Routers are permitted as long as wireless functions have been disabled on the device.
  • No student device in the residence halls shall act as a server.
  • Students will refrain from port scans and the use of computer "hacking" software.

Violations of these policies will be referred to the appropriate University authorities.

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