Faculty and Unclassified Staff Handbook
Chapter 2 -- Academic Affairs

Academic Services

Learning Technologies Group (TigerLearn)

If you are interested in teaching online, transforming your course into online asynchronous model, creating a hybrid course for flipped classroom, using technology to supplement your face-to-face course or technology training please contact the Learning Technologies Group.  Our team supports three overlapping areas: Teaching and Learning with Technology, Course Development, and Faculty Development.  Our goal is to support the FHSU faculty by providing resources and training for successful planning and implementation of learning theory and learning technologies.  The Learning Technologies Group draws together experts in instructional design, Open Educational Resources, graphic design, audio and video production, learning analytics, and videoconferencing.  Our mission is to support the faculty and staff as they integrate technology into the learning environment to improve student engagement and success.

Course Development

TigerLearn works collaboratively with faculty to help them develop online and blended courses.  Our approach is consultative and our goal is to support each instructor’s vision by providing resources, tools and a fresh perspective.

The course development services include:

  • Course design--providing curriculum, course, or lesson design expertise (typically done on an appointment basis).  Making connections between tools and methods in an online environment.
  • Course delivery--determining needs, developing short or long courses, and assuring the relationship between feedback systems and improvement of instruction. While many of the faculty development services include instruction on how to use appropriate technologies, some will not be related to technology.
  • Resource integration (OER)- Through the judicious use of Open Educational Resources we can provide our students with access to high quality, low cost resources.  We can help in this process through the identification of resources and by providing guidance on how to integrate OER course materials into the design of a course.
  • Technology integration--helping faculty and staff to integrate the right hardware and software to the instructional environment.  Expertise in most educational software and social media environments is available.

Teaching and Learning with Technology:

  • Blackboard— Blackboard is a learning management system with a wide range of options and functionalities.  We can help instructors meet their course design objectives through creative and effective use of all that Blackboard has to offer.
  • Development--developing professional presentations for classes, conferences, or professional meetings.  These presentations can include PowerPoint/Keynote, custom video, graphics, animation, and multimedia.
  • Consulting--responding to departmental and individual requests to build technology-related or presentation systems, as well as providing data analysis services.
  • Conference support--given ample advance warning, the TigerLearn staff will help prepare a first class conference presentation using one medium or a variety of media.
  • Review of University technology resources--reviewing instructional technology being used across the university to share our existing resource and knowledge base and to determine if FHSU can benefit from ‘economy of scale’ purchases.
  • Technical grant writing--providing expertise in all instructional systems included in grant proposals.  This includes, if ample time is provided, researching of the technologies to select the best one(s) for the intended instructional environment.

Faculty Development

Diverse, technologically-supported solutions are being used in areas as diverse as student advising, student retention, course content, learning collaboration, and merit evaluation.  The Learning Technologies Group provides presentations, workshops, and web-based support to help faculty and staff navigate the various processes, tools and platforms.

  • Training--providing both formal and informal instruction on instructional hardware and software.  Formal training includes short presentations (Lunch Bytes), periodic classes, and qualifying classes.  Informal classes will be made available in the lab by appointment or walk in.
  • Peer Observations --Confidential one-on-one mentoring and consultation.
  • Faculty Consultation—work with faculty on a consultative basis to offer resources for effective teaching and learning.  


Library Services and Policy

The library is a key to providing effective higher education for our students. All faculty members are urged to encourage their students and advisees to take full advantage of library services by tying assignments to library holdings and providing an example of wise usage of the library. The library is maintained for the faculty as well as for students and faculty members are asked to provide suggestions for the acquisition of books, improvement of services, and more effective usage and development of the facility.

Since the University does not maintain departmental libraries, materials are charged to individual faculty members rather than checked out to departments. Circulating materials are subject to recall after three weeks. Non-circulating books and periodicals are normally for use only within the library. When absolutely necessary, these materials may be checked out for a brief period of time. If a faculty member sends an assistant to check out materials in the faculty member's name, authorization, and faculty ID card must be sent with that person. All faculty loans are due at the end of each semester and summer session.

Forsyth Library is maintained for the use of students and faculty members. Library staff members are ready to assist in any possible manner. Reference should be made to the library handbook which describes the organization and contents of the library in more detail. Suggestions or problems concerning library service should be sent to the director of the library.

Except when notices are posted (summer session, holidays, and vacation periods), library hours are:

  Monday - Thursday 8:00 a.m. - 10:30 p.m.
  Friday 8:00 a.m. - 5:00 p.m.
  Saturday 9:00 a.m. - 5:00 p.m.
  Sunday 2:00 p.m. - 10:00 p.m.


All library materials should be requisitioned through the Acquisitions Librarian following the procedures outlined in the library handbook for faculty.

Faculty members wanting materials placed on reserve for student use should obtain reserve material request forms from the circulation department, and allow five working days for necessary paper work before telling students that the material is on reserve.

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