Faculty and Unclassified Staff Handbook
Chapter 2 -- Academic Affairs

Academic Services

Teaching Innovation and Learning Technologies (TigerLearn)

If you are interested in teaching online, transforming your course into online asynchronous model, creating a hybrid course for flipped classroom, using technology to supplement your face-to-face course or technology training please contact Teaching Innovation and Learning Technologies.  Our team supports three overlapping areas: Teaching and Learning with Technology, Course Development, and Faculty Development.  Our goal is to support the FHSU faculty by providing resources and training for successful planning and implementation of learning theory and learning technologies.  Teaching Innovation and Learning Technologies draws together experts in instructional design, Open Educational Resources, graphic design, audio and video production, learning analytics, and videoconferencing.  Our mission is to support the faculty and staff as they integrate technology into the learning environment to improve student engagement and success.

Course Development

TigerLearn works collaboratively with faculty to help them develop online and blended courses.  Our approach is consultative and our goal is to support each instructor’s vision by providing resources, tools and a fresh perspective.

The course development services include:

  • Course design--providing curriculum, course, or lesson design expertise (typically done on an appointment basis).  Making connections between tools and methods in an online environment.
  • Course delivery--determining needs, developing short or long courses, and assuring the relationship between feedback systems and improvement of instruction. While many of the faculty development services include instruction on how to use appropriate technologies, some will not be related to technology.
  • Resource integration (OER)--Through the judicious use of Open Educational Resources we can provide our students with access to high quality, low cost resources.  We can help in this process through the identification of resources and by providing guidance on how to integrate OER course materials into the design of a course.
  • Technology integration--helping faculty and staff to integrate the right hardware and software to the instructional environment.  Expertise in most educational software and social media environments is available.

Teaching and Learning with Technology:

  • Blackboard--Blackboard is a learning management system with a wide range of options and functionalities.  We can help instructors meet their course design objectives through creative and effective use of all that Blackboard has to offer.
  • Development--developing professional presentations for classes, conferences, or professional meetings.  These presentations can include PowerPoint/Keynote, custom video, graphics, animation, and multimedia.
  • Consulting--responding to departmental and individual requests to build technology-related or presentation systems, as well as providing data analysis services.
  • Conference support--given ample advance warning, the TigerLearn staff will help prepare a first class conference presentation using one medium or a variety of media.
  • Review of University technology resources--reviewing instructional technology being used across the university to share our existing resource and knowledge base and to determine if FHSU can benefit from ‘economy of scale’ purchases.
  • Technical grant writing--providing expertise in all instructional systems included in grant proposals.  This includes, if ample time is provided, researching of the technologies to select the best one(s) for the intended instructional environment.

Faculty Development

Diverse, technologically-supported solutions are being used in areas as diverse as student advising, student retention, course content, learning collaboration, and merit evaluation.  Teaching Innovation and Learning Technologies provides presentations, workshops, and web-based support to help faculty and staff navigate the various processes, tools and platforms.

  • Training--providing both formal and informal instruction on instructional hardware and software.  Formal training includes short presentations (Lunch Bytes), periodic classes, and qualifying classes.  Informal classes will be made available in the lab by appointment or walk in.
  • Peer Observations--Confidential one-on-one mentoring and consultation.
  • Faculty Consultation--work with faculty on a consultative basis to offer resources for effective teaching and learning.  


Library Services and Policies for Faculty

Forsyth Library supports the research and teaching needs of faculty.   Information about the services and policies listed in this handbook are available on the library web site with more information provided in the Faculty Guide to Forsyth Library online at: http://fhsuguides.fhsu.edu/faculty.   

Each academic department has an assigned librarian or staff member as a liaison.  The library liaison can help answer questions and direct faculty to services and resources.  Each academic department also appoints a faculty member to serve as a liaison to the library.

Student Instruction:

Forsyth librarians partner with faculty to provide learning opportunities for all FHSU students.  Faculty are urged to contact the library at the beginning of the semester to schedule class instruction related to library research and effective use of information.  Faculty teaching virtual classes may request help in integrating library resources or information literacy outcomes into their online courses.  Librarians can provide assistance in developing classroom assignments that integrate information literacy skills into the course.

Library Resources:

Forsyth Library collects, delivers, and preserves outstanding research resources that support faculty and student research.  Faculty should contact their liaison to suggest acquisition of new resources or use the online request form located on the library’s web site.  Interlibrary loan can sometimes provide access for faculty and students to some materials not owned by the library.  

Borrowing policies for physical library materials (e.g., books, dvds) are posted on the web site.  Materials are checked out to individual faculty members rather than to departments.   If a faculty member sends an assistant to check out materials in the faculty member's name, written authorization and the faculty ID card must be sent with that person.

Electronic resources like online journals are generally licensed to the university by commercial vendors and restricted to access by current faculty, students and staff.  Off campus access requires a TigerNetID or access to FHSU through the campus virtual private network (VPN).  A few resources, including the New York Times and the Chronicle of Higher Education, require the user to establish an account using their FHSU email account.  A list of resources with any special access requirements is available at: https://www.fhsu.edu/library/electronic/databases/.

Course reserves:

Faculty members wanting physical materials placed on reserve for student use should obtain reserve material request forms from the Access Services Manager, and allow five working days for necessary paperwork before telling students that the material is on reserve.  

Library Hours:

Exceptions to normal hours of operation are posted on the library web site. General hours are:

  Monday - Thursday 7:30 a.m. - Midnight
  Friday 7:30 a.m. - 7:00 p.m.
  Saturday 10:00 a.m. - 5:00 p.m.
  Sunday 1:00 p.m. - Midnight


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