Lindsey Mong (2012)
Administrative Assistant
Hays, KS
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As an administrative assistant at a local general dentistry office I am responsible for daily patient relations including face to face interactions, phone communications, scheduling, and insurance efforts. I work to make the administrative side of a dental visit as smooth and easy as possible for patients while managing a busy schedule and workload for multiple dentists, dental assistants and hygienists.
FHSU's course load and knowledgeable faculty afforded me the valuable education and experiences I needed to thrive in a fast-paced work environment. I was able to develop my skills in multiple communication areas including: public relations, marketing, communication software and journalism. Meanwhile, my elective courses established a well-rounded general education and fulfilled my personal interests.
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Kaley R. Klaus (2012)
Coordinator for Campus Support
Campus Labs
Buffalo, NY
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I am currently a Coordinator for Campus Support at Campus Labs, a Higher One company. In my position, I provide implementation and ongoing support to member institutions who utilize the Compliance Assist Accreditation, Planning, and Program Review modules. Compliance Assist is software that assists higher education institutions with accreditation submissions, as well as, strategic planning and assessment processes on campus. Campus Labs also provides other products for assessment in higher education.
My job requires a lot of interaction with clients of Campus Labs. Most of my communication is done via email, and I also provide training and presentations via webinar. The FHSU Communication Studies program helped prepare me for these types of interactions because of the wide array of projects given. Also, while I do not work directly with marketing, or public relations, department in the company I play a vital role in making sure our clients are happy with our services and continue to utilize our products on their campuses.
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