Sales 101
Not currently scheduled
Overview
In this introductory workshop, you will learn selling basics such as prospecting, discovering a customer’s needs, matching needs with benefits, closing, and good customer follow-through. Whether you are in business-to-business (B2B), business-to-consumer (B2C), or retail sales, this workshop will get you comfortable meeting with a prospect, discussing their business situation or needs, and providing a solution that allows you to become a valued partner for that customer for the long-term. The workshop will include activities and role plays to practice what you learn!
Learning Outcomes
- Develop a Personal Selling Profile
- Construct a plan for more effective prospecting for your business
- Practice how to be a better listener
- Create a value proposition for your business
- Match needs to benefits using SPIN (Situation – Problem – Implication – Need Payoff)
- Generate closing statements
- Brainstorm creative ways for serving customers