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TigerTech
Tomanek Hall 127
785-628-FHSU
Contact TigerTech

Holiday/School Break Hours

Phone Support:
785-628-3478
800-628-3478

Walk-in Assistance:
127 Tomanek Hall

*Holiday/School Break Hours*

Phone/Online Chat Hours:
Mon-Thurs: 7:30am-8:00pm
Fri: 7:30am-4:30pm
Sat: 9:00am-5:00pm
Sun: 12:00pm-8:00pm

Walk-in Hours:
Mon-Fri: 8:00am - 4:30pm

Technology Services
101 Tomanek Hall
785-628-4235

Self-Help Online

Computer Provisioning Procedure

To simplify and streamline FHSU's employee computer replacement and maintenance processes, Technology Services has implemented the following procedure:

  • All full-time faculty/staff will have one computer, either a standard desktop or a standard laptop, paid for by the university. One monitor will also be provided by the university.
    • Options available with departmental funds, subject to TigerTech approval:
      • One additional monitor
      • Misc. peripherals such as a wireless keyboard, wireless mouse, webcam, etc.
      • Additional software
  • Student worker computers will be replaced subject to TigerTech approval.
  • TigerTech will automatically schedule replacement of the computer and notify the user.
    • All computers will be on a regular replacement cycle, currently determined to be four years.
    • Computers may be replaced sooner only if a technical issue arises which requires its replacement. Early replacements must be approved by TigerTech.
    • Submit the Technology Purchase Request form to request a new computer. 
  • Standard specifications will be updated annually. This procedure is subject to change. Current information will be posted on this page.

Exceptions

All exceptions to this procedure must be requested using the Technology Purchase Request form. All exception requests are subject to initial approval by TigerTech. If approved, TigerTech will initiate the remaining approval process, which includes the applicable Dean/Vice President and the Vice President for Administration and Finance. Note: Some exceptional requests may require additional funds from the department.

Examples of Exception Requests:

  • Macintosh computer
  • Additional computer
  • Lab computer(s)
  • Computer for someone who is not a full-time employee
  • Early replacement, based on technical necessity
  • Special needs / High performance computer

 


FY 2019 Standard Desktop Specifications

  • Dell Optiplex 5060 Small Form Factor
  • 8GB (2x4GB) 2666MHz DDR4 Memory
  • 256GB SATA Class 20 Solid State Drive
  • Intel® Core i5-8500 Processor (6 Cores, 9MB, 6T, up to 4.1GHz, 65W)
  • Intel® Integrated HD graphics
  • USB 3.1 Gen 2 Type-C - (1 front)
  • USB 3.1 Gen Type-A - 5 (1 front/4 rear)
  • USB 2.0 - 4 (2 front/2 rear)
  • Video: 2 x Display Port 1.2
  • Dell MS116 Wired Mouse
  • Dell KB216 Wired Multi-Media Keyboard
  • Windows 10 Enterprise
  • Microsoft Office - Latest Version
  • Adobe Creative Cloud and/or Adobe Acrobat Pro DC on request
  • SPSS - Latest Version - on request
  • Sophos Anti-Virus

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FY 2019 Standard Laptop Specifications

  • Dell Latitude 5490 BTX
  • 8GB DDR4 Memory
  • M.2 256GB SATA Class 20 Solid State Drive
  • Intel® Core i5-8250U Processor (Quad Core, 1.6GHz, 6MB cache)
  • Intel® integrated UHD Graphics 620
  • 14.0 inch FHD (1920x1080) with Camera and Mic
  • Intel® Dual Band Wireless 8265 (802.11ac) W/ Bluetooth 4.2
  • Internal Dual Pointing Backlit Keyboard
  • Ports: 3 x USB 3.1, HDMI, VGA, Ethernet, Headphones
  • Docking Station with Multiple Monitor Support
  • Windows 10 Enterprise
  • Microsoft Office - Latest Version
  • Adobe Creative Cloud and/or Adobe Acrobat Pro DC on request
  • SPSS - Latest Version - on request
  • Sophos Anti-Virus

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