Hardware Specifications for Students
All students registered at Fort Hays State University are expected to have a computer* for use in a variety of university learning experiences. *On-campus students are expected to have a laptop to ensure mobility. TigerTech only provides assistance with accessing and using FHSU-hosted systems and University-owned equipment. FHSU does not sell computers and does not provide computer repair for student devices.
Hardware: To meet basic security, networking, and upgrade requirements, your computer should be running Windows 10, 11, or Mac OS 10.15 - Catalina (or newer). Ideally, your computer's warranty should be supported by the manufacturer throughout your college career. Chromebooks and iPads are not recommended for use as your primary device due to limited functionality. Also, highly recommended is having a webcam and microphone to use with your computer (many laptops have these as built-in equipment). Ask your instructor or academic department to learn about any specific technology requirements that may apply for each course in which you are registered.
Scope of Service: TigerTech provides assistance with accessing and using Fort Hays State University systems; we only support equipment that is owned by FHSU.
We are unable to provide repair services for personal computer hardware or peripherals or support for non-FHSU-related systems, software, or procedures not distributed by our office.
For liability, privacy, and security reasons, TigerTech is not authorized to provide assistance on a customer's computer, portable device, or other hardware or peripheral, except in the presence of the owner. TigerTech will not retain a student's computer or device in order to perform work at a later time.
Assistance will not be provided in any situation where disrespectful or abusive language or behavior is used.