Student Fiscal Services
Policies & Procedures
Credit Card Security Policy
Requirements for collecting, storing, processing and transmitting credit card data to facilitate compliance with the Payment Card Industry Data Security Standards are set forth in the Credit Card Security Policy. This policy applies to all FHSU faculty, staff, students and other individuals or entities who use the FHSU network.
Deposit SFS Policy
The Student Fiscal Services Deposit Policy provides guidance to all departments and student organizations concerning proper handling of all deposits.
Electronically Stored Information Policy
Technological advancements have resulted in a dramatic increase in the amount of information that is stored electronically on FHSU's network. The Electronically Stored Information Policy governs the storage and maintenance of electronic information.
Identity Theft Program Policy
Identity Theft has become prevalent in today's society and poses significant risk to consumers. Therefore, FHSU has implemented the Identity Theft Program Policy to comply with applicable regulations and to protect students and other consumers of FHSU's services from identity theft.
Two types of hold will be placed on a student account when there is a past due balance. An enrollment hold will prevent the student from enrolling in future semesters. A transcript hold will prevent the student from receiving either an official or unofficial transcript. Upon payment in full, Student Fiscal Services will remove its holds on the student's account. Holds are not automatically removed when payment is made; allow one to two days processing time after satisfactory payment is received.
Students who fail to pay their tuition, fees and/or other charges by the due date are subject to a late fee of $25.00. All subsequent payments received by FHSU on the student's account will apply first to the late fee, then to the original amount owed.
FHSU does not accept post-dated checks, third-party checks, or checks for over the total amount of charges due. FHSU does not cash personal checks. A $30 returned check fee is assessed for insufficient funds, closed accounts, or other non-redeemable instruments. A $25 late fee may also be assessed if the returned item results in a missed payment deadline. All subsequent payments received by FHSU on the student's account will apply first to the returned check fee and late fees (if applicable), then to the original amount owed. FHSU reserves the right to require payment by cash, money order, or cashier's check after a returned check was received.
If an FHSU refund check is lost or stolen, it is the student's responsibility to contact Student Fiscal Services at 785-628-5251. Expect further delay for investigation and/or processing of a replacement check. A $25 administrative fee may be assessed for issuing a replacement check. FHSU does not verify the availability of funds for check cashing by third party entities.
Return of Title IV Financial Aid Funds
If Federal Title IV Financial Aid Funds are released to your student account and you withdraw from all of your classes at FHSU or receive all Unsatisfactory grades for your classes in a semester, then a portion or all of your aid may be deemed unearned as determined by federal financial aid regulations. You may be required to return the unearned portion to FHSU immediately. See the Return of Title IV Policy and Satisfactory Academic Progress Policy for more information or contact us at 785-628-5892 or firstname.lastname@example.org.
Right to Cancel Student Loan(s) Policy
A student has the right to cancel all or a portion of his/her student loan(s) within 14 days of the financial aid disbursement date. Loans eligible for cancellation are:
- Unsubsidized Federal Stafford Loan
- Subsidized Federal Stafford Loan
- Federal Perkins Loan
- Parent PLUS Loan
- Federal TEACH Grant
If you want to exercise your Right to Cancel or have questions concerning this process, call us at 785-628-5558.
Safeguarding Student Financial Information Policy/Gramm-Leach Bliley Act
Student account information including financial records is private. Release of that information to others is governed by the Safeguarding Student Financial Information Policy. If you wish to grant others access to your financial information, complete Third Party Access located in TigerTracks on the Online Services tab under Personal Information.
Tuition and Fees Policy
Tuition and fees are calculated in compliance with the Tuition & Fees Policy. Tuition and fees are approved by the Kansas Board of Regents.
Fee refunds for course withdrawals will be calculated in accordance with the Withdrawal Policy.