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Tomanek Hall 127
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Holiday/School Break Hours

Phone Support:

Walk-in Assistance:
127 Tomanek Hall

*Holiday/School Break Hours*

Phone/Online Chat Hours:
Mon-Thurs: 7:30am-8:00pm
Fri: 7:30am-4:30pm
Sat: 9:00am-5:00pm
Sun: 12:00pm-8:00pm

Walk-in Hours:
Mon-Fri: 8:00am - 4:30pm

Technology Services
101 Tomanek Hall

Self-Help Online

Technology and Software Purchasing Procedures

  • Important: All computers, tablets and software must be purchased by Technology Services.
  • Use the Technology Purchase Request form to submit requests for computers, software, media equipment, and other related technologies.
  • Departments can order their own "extras" as outlined on the "Approved Purchases List" below. 
  • FHSU has various site licenses for Faculty/Staff to use on their University owned devices.

Technology Purchase Request Form

The Technology Purchase Request form should be used for all requests for technology purchases of computers/tablets, software licenses and renewals, and any items that are not on the approved purchases list.

  • Before submitting the Technology Purchase Request Form to request a new computer, please review the Computer Provisioning Procedures
  • To access the Technology Purchase Request form, simply click on the "Request Services" button on the left sidebar, located on all Technology Services webpages.  Choose FHSU Employee and then Technology Purchase
  • When a form is submitted, it creates a ticket in our KACE ticketing system.   You will receive a confirmation email (from an address) and can simply reply to it if you wish to add a comment or ask a question about your request.  If desired, you can also click on a link to log in with your TigerNetID to view the status of the ticket or add a comment.
  • Cost Center Managers will receive approval request notifications and can indicate their approval by simply responding to the email.
  • Technology Services will charge the cost center indicated on the Technology Purchase Request form. It may take some time before the purchase shows up to your cost center, depending on the method of payment that was used by Technology Services to place the order.
  • Changes to cost centers charged will need to be completed by the requesting department by initiating a journal in Workday.

Approved Purchases List

The items included on the list below can be purchased directly by departments without filling out a Technology Purchase Request Form. 

  • PC/Mac Wireless Mice and Keyboards
  • Webcams
  • Presentation clickers

Technology Services must order:

  • Computers (Desktop, Laptop, Surface)
  • Tablets including iPads
  • Monitors
  • Software and Renewals
  • Printers and Scanners
  • Power adapters, video adapters for classroom use, standard issue mouse and keyboard, monitor soundbar speakers
  • Televisions and display equipment
  • Projectors
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