About Us

About Us

The Office of Technology Services maintains and supports all aspects of technology at Fort Hays State University, including enterprise administrative systems and applications, networking and infrastructure, telecommunications, information security, user support, training and documentation, technology purchasing, and desktop, lab and classroom support.

View Technology Services Staff PDF
View Technology Services Organizational Chart PDF

ADMINISTRATIVE OFFICE

Tomanek Hall 101
785-628-4235

STAFF LISTING

The IT administration team is responsible for the overall management and administrative support for the Office of Technology Services.  In addition, this group also oversees information security, security awareness training, and authentication support for the university.

Mark Griffin*, Asst. VP of Information Technology and CIO
Sara Teeter, Admin. Specialist
Jason Huxman*, Information Security Officer


FISCAL AND BUSINESS OPERATIONS
The Fiscal and Business Operations team is responsible for financial analysis and reporting, logistical and budgetary analysis and support, technology equipment and software procurement, business processes, procedures and documentation, IT project management, and technical training programs for the University.

Kristin Wolf*, Fiscal and Operations Mngr.
Nancy Cunningham, Business/IT Operations Analyst
Vivian "Viv" Zimmerman, IT Operations Analyst
Cameron Shoemaker, IT Development Coord.

INTERNATIONAL OPERATIONS
International support is provided to assist with the unique technology needs of the faculty and students in our China partnership schools.

Michael Leibold, International IT Support, Asia Operations

TIGERTECH
NETWORK OPERATIONS
TigerTech serves as the HelpDesk for FHSU.  It is the primary technical assistance resource for the University internally and the extended campus community.  Tier 1 Student Support Agents receive all incoming calls to the University, as well as provide technical support by phone, online chat, and walk-in assistance to students, faculty and staff.  Tier 2 Full-time Staff and Student Technicians support faculty and staff by providing and maintaining University-owned computers, software, and related peripherals.

Network Operations is responsible for installing and maintaining the ethernet and wireless network infrastructure at FHSU and ensuring the security of our Internet traffic.  In addition, they maintain FHSU’s VPN, device registration, and electronic door access systems.

Derek Johnson*, Dir. of Networks and Technology Support
Michelle Schlyer, Tier 1 HelpDesk Coord.
Conner Staab, Tier 2 Technology Support Mngr.
Mark Cook, IT Support Specialist
Tylar Rundquist, IT Support Specialist
Bryce Thornton, IT Support Specialist
Kevin Koerner, Desktop Engineer
Cory Funk, Asst. Network Administrator

SERVER OPERATIONS
The Server Operations group installs and maintains FHSU’s servers, redundancy and backup systems, email systems, network shares, and various system interfaces.

Michael "Mike" Fabin*, Server Operations Mngr.
Gregory "Greg" Grammon, Systems Administrator
Scott Hess, Systems Administrator
John Enger, Systems Administrator
Devon Axelson, Systems Administrator

TELECOMMUNICATION OPERATIONS
The Telecommunications group installs and maintains the campus phone and voicemail infrastructure and oversees the CommPortal phone and call management application.

Jordan Munsch*, Telecommunications Mngr.
Kevin Burd, Telecommunications Tech.
Bryan Phillips, Telecommunications Tech.

CLASSROOM AND THEATRE SUPPORT
This group installs and supports a variety of Audio/Visual equipment across campus including technology for classrooms, conference rooms, meeting/collaboration spaces, and digital signage.  They are also responsible for maintaining and operating technology, sound, and lighting equipment in the Beach/Schmidt Performing Arts Center, Gross Memorial Coliseum, Lewis Field, and other FHSU Athletic facilities.

Michael "Mike" Nease*, Dir. of Campus A/V, Theater, and Special Event Svcs.
Mark Orth, Desktop Engineer
Jeffrey "Jeff" Bitikofer, Classroom Audio-Visual Support Specialist
Luke Lecount, Production Systems Mngr., Beach/Schmidt
Troy Keller, Production Support Technical Coord.

NEW DEVELOPMENT
The New Development group is responsible for the design, development and maintenance of in-house web-based applications and databases, as well as the configuration and security of third-party enterprise applications.

Travis Taggart*, Enterprise Systems Dir.
Jasma Sevak, Applications Developer

COMPUTING SERVICES
WORKDAY DEVELOPMENT
Computing Services staff maintain FHSU’s database operations and assist the New Development group with maintaining programs and applications. 

Workday Development staff are responsible for the development, maintenance, configuration, and security of the Workday administrative and student systems and related applications.

Douglas "Doug" Storer*, Computing Services Dir.
Lee Gross, Sr. Applications Developer
John Kaba, Sr. Database Administrator
Michael "Mike" Goodrow, Business Process Analyst
Sarah Taggart, Business Process Analyst
Carrie Lane, Business Process Analyst
William "Will" Goodrow, Applications Developer II
Ramya Muvva, Applications Developer

*Member of Management Team