Crisis Management Plan
Response & Recovery
During the response phase of a level 2 or level 3 emergency, the university will activate the EMP to assess, contain, resolve and recover from an emergency. Responses to emergencies vary greatly depending upon the severity, magnitude, duration and intensity of the event. The response will be managed by the university IMT and will use the NIMS and ICS systems.
Annexes: Annexes have been created to assist the university IMT as defined below:
Emergency Support Function (ESF) Annexes identify the primary and support functions for each ESF. The ESF Annex describes tasks assigned to members of the IMT and other parties, including nongovernmental partners.
Support Annexes describe the framework through which FHSU responds to emergencies. The actions described in the Support Annexes apply to nearly every type of emergency. Each Support Annex defines the specific roles of the university IMT members throughout an event.
Hazard-Specific Annexes describe strategies for managing missions for a specific hazard as identified by CIPG in the risk assessment process. These annexes explain the procedures that are hazard-specific.
Appendices provide relevant information not already addressed in the Basic Plan. Typically, this includes common information such as a list of terms and definitions, guidelines for EOP revision, or an EOP exercise program. It may also include forms used for managing emergencies.
The IMT will establish procedures and policies to assist FHSU resume normal operations after an emergency. Recovery is an ongoing process. The type and breadth of recovery activities will vary based on the nature and scope of the emergency. However, the goal of both the Response and Recovery phases is to restore the learning environment and normal university operations. Planning for Recovery begins in the Preparedness phase and requires support from campus leaders to ensure that decisions contribute to recovery. All decisions should be made in conjunction with local and state officials and partners. Recovery includes:
- Physical and Structural Recovery. The IMT will create a Damage Assessment Team. This team
will consist of campus personnel in areas such as safety and security, facility management,
risk management, budget and planning, transportation, food service, and computing
and technology, as well as community partners. The Damage Assessment Team will
evaluate physical and structural damage; assess the availability of housing, transportation
and food services; and determine the degree to which equipment is functional. The major
goal of the assessment is to determine the extent of the effects of the incident on campus and
community assets and new vulnerabilities created by the emergency. Data from the
assessment will facilitate decision making about repairs and time lines to resume
- Business Recovery. Restores administrative and business function by activating the
Continuity of Operation Plan (COOP) and the Business Continuity Plan (BCP). Those plans
include the process for canceling classes and the use of alternative locations for housing and
instruction. (COOP & BCP pending)
- Restoration of the Academic Learning Environment. Restoring the learning environment may
involve housing students and conducting classes in off site locations, conducting online
learning, and implementing temporary procedures for assignments, grading, attendance, and
tuition and housing payments. It is important to communicate the decisions and next
steps to the media, faculty, staff, students and families in an expedient fashion. Establishing
such communication platforms as a website or call center to manage inquiries will facilitate
the communication process.
- Psychological and Emotional Recovery. It is critical to identify the mental health resources
in collaboration with partners to promote psychological and emotional recovery. Through
this collaboration, students, faculty and staff will have the opportunity to receive short-
and long-term mental health services on and off campus or obtain referrals for more long-
term counseling. As part of the preparedness phase, campus mental health personnel should
establish a prescreening and approval process for mental health personnel who could help
during and after an emergency. In addition to providing mental health services for students,
it is important to offer such services to employees and volunteers who may be responsible for
the response and recovery effort.